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Esentepe Mah. Büyükdere Cad. No: 177-183, Стамбул
Количество номеров: 389
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Об отеле
Расположение
Утончённый и одновременно уютный отель «Wyndham Grand Istanbul Levent» расположен в Стамбуле. Этот отель находится в 9 км от центра города. Рядом с отелем можно прогуляться. Неподалёку: Левент, Босфорский мост и Долмабахче.
В отеле
Скоротать вечер или приятно провести время перед сном в уютной атмосфере можно в баре. Время вспомнить о хлебе насущном! Для гостей работает ресторан. Попробуйте кофе в кафе — вдруг именно он станет лучшим в городе? Специально для автопутешественников организована парковка.
Специально к услугам гостей, не упускающих возможность заняться спортом, фитнес-центр. Для тех, кто не представляет отдых без водных удовольствий, есть крытый бассейн и открытый бассейн. Для бизнес-мероприятий предусмотрен конференц-зал. Сотрудники отеля по запросу организуют гостям трансфер.
Доступная среда: работает лифт. Гостям доступны и другие услуги. Например, прачечная, химчистка, гладильные услуги, пресса и консьерж.
Особые условия
Питание
Информация о типе питания, включенном в стоимость, указана в деталях тарифа.
Размещение с детьми и информация о дополнительных кроватях
Плата за дополнительную кровать: 50.00 EUR за ночь.
Количество дополнительных кроватей зависит от категории номера. Необходимо ознакомиться с информацией о вместимости выбранного номера.
Особые условия проживания
Необходимо внести депозит. Стоимость: 100.00 EUR за гостя за всё время пребывания.
Необходимо внести депозит за размещение с домашними животными. Стоимость: 100.00 EUR с гостя за всё время пребывания.
Домашние животные
Размещение домашних животных допускается за дополнительную плату. Стоимость размещения: 20.00 EUR за ночь.
Дополнительно
При заезде в отели Турции гостям следует брать с собой наличные. Оплата банковской картой может быть недоступна.
При заезде взимается депозит. Для внесения депозита необходима банковская карта, подключённая к международным платёжным системам или наличные денежные средства.
**Полезная информация**
В отеле предоставляется трансфер от следующих точек: аэропорт (может взиматься дополнительная плата). Гостям необходимо предварительно сообщить сведения о своем путешествии в отель, используя контактную информацию из письма с подтверждением бронирования.
Следующие услуги необходимо резервировать заранее: массаж. отель примет ваш заказ в случае предварительного обращения. Для резервирования воспользуйтесь контактной информацией из письма с подтверждением бронирования.
Чтобы договориться о содержании домашних животных в номере, обратитесь непосредственно в отель, используя контактную информацию из письма с подтверждением бронирования (взимается дополнительная плата, величина которой указана в разделе о сборах).
**Дополнительные платежи**
Следующие платежи и залоги взимаются отелем во время оказания соответствующей услуги, при регистрации по прибытии или регистрации при отъезде.
Доплата за завтрак (шведский стол): 25 EUR с человека (приблизительно)
Плата за трансфер до аэропорта для взрослого: 120 EUR за транспортное средство (в одну сторону)
Плата за парковку с доставкой машины в назначенное место: 5 EUR за день
Детская кроватка: 30.0 EUR за день
Плата за раскладную кровать: 30.0 EUR за день
Возможно, приведенный выше список неполон. Суммы платежей и залогов могут быть указаны без учета налога и могут быть изменены.
Транспорт
Трансфер
Для заказа трансфера до отеля вы можете воспользоваться сервисом KiwiTaxi.
Трансферы в Стамбул
Показать трансферы из СтамбулаПопулярные направления | ||||
| Султанахмет Район Стамбул Район Стамбул | Стамбул Бакыркей | от 3351 p. | показать | |
| Бейоглу Район Стамбул Район Стамбул | Стамбул Бакыркей | от 3561 p. | показать | |
| Новый аэропорт Стамбула | Стамбул Бакыркей | от 4085 p. | показать | |
| Аэропорт Стамбула «Сабиха Гёкчен» | Стамбул Бакыркей | от 5656 p. | показать | |
Другие направления | ||||
| Эсенлер Автовокзал | Стамбул Бакыркей | от 3770 p. | показать | |
| Фатих Район Стамбул Район Стамбул | Стамбул Бакыркей | от 3875 p. | показать | |
| Халкали Железнодорожный Вокзал | Стамбул Бакыркей | от 3875 p. | показать | |
| Стамбул Круизный Морской Порт | Стамбул Бакыркей | от 4399 p. | показать | |
| Порт Хайдарпаша Порт | Стамбул Бакыркей | от 6912 p. | показать | |
| Сапанджа | Стамбул Бакыркей | от 18852 p. | показать | |
| Анкара | Стамбул Бакыркей | от 50272 p. | показать | |
Услуги
Общие
- Парковка
- Допускается размещение домашних животных
- Бесплатная парковка
- Парковка на территории
- Частная парковка
- Wi-Fi доступен на всей территории
Питание и напитки
- Ресторан
- Доставка еды и напитков в номер
- Бар
- Завтрак в номер
- Снэк-бар
- Специальные диетические меню (по запросу)
- Детское меню
Услуги бизнес-центра
- Конференц-зал/Банкетный зал $
- Бизнес-центр
- Факс/Ксерокопирование $
Стойка регистрации
- Круглосуточная стойка регистрации
- Сейф
- Парковка автомобилей служащим гостиницы
- Обмен валюты
- Камера хранения багажа
- Услуги консьержа
- Индивидуальная регистрация заезда/отъезда
- Запирающиеся шкафчики
Бассейн и оздоровительные услуги
- Сауна
- Фитнес-центр
- Спа и оздоровительный центр
- Массаж $
- Турецкая баня
- Крытый плавательный бассейн
- Открытый плавательный бассейн
- Открытый бассейн (работает по сезонам)
- Крытый бассейн (работает круглый год)
- Онсэн
- Бассейн на крыше
- Бассейн с подогревом
- Полотенца для бассейна/пляжа
- Бар у бассейна
- Бассейн
Зоны общественного пользования
- Терраса
- Терраса для загара
- Общий лаунж/гостиная с телевизором
Разное
- Номера для некурящих
- Номера/Удобства для гостей с ограниченными физическими возможностями
- Семейные номера
- Лифт
- Отопление
- Гипоаллергенный номер
- Кондиционер
- Места для курения
Транспорт
- Трансфер от/до аэропорта
- Прокат автомобилей
- Трансфер от/до аэропорта (платный)
Развлечения и семейные услуги
- Няня/Услуги по уходу за детьми $
- Ночной клуб/Диджей $
Услуги уборки
- Прачечная $
- Химчистка $
- Услуги по глажению одежды $
- Пресс для брюк $
Магазины
- Парикмахерская/Салон красоты
- Мини-маркет на территории
Сервисы
- Интернет
- Wi-Fi
- Бесплатный беспроводной доступ в Интернет
Безопасность
- Круглосуточная охрана
- Охранная сигнализация
- Датчики дыма
- Видеонаблюдение в местах общего пользования
- Видеонаблюдение снаружи здания
- Огнетушители
Уборка
- Используются чистящие средства для защиты от коронавируса
- Стирка постельного белья, полотенец и вещей гостей выполняется в соответствии с местными нормативными требованиями
- Дезинфекция жилья проводится перед приездом каждого нового гостя
- После уборки жилье опечатывается до прихода гостя
- Уборка объекта выполняется профессиональными клининговыми компаниями
- Гости могут отказаться от уборки
Еда и напитки
- Соблюдается физическое дистанцирование в обеденных зонах
- Еду, которую подают в объекте, можно заказать в номер
- Все тарелки, стаканы, столовые приборы и другая кухонная посуда продезинфицированы
- Доставляемая еда надежно упакована
Обеспечение безопасности
- Соблюдаются все протоколы безопасности, принятые местными властями
- Нет предметов совместного использования (бумажное меню, журналы, ручки, газеты и т. д.)
- Антибактериальный гель для рук доступен в номерах и местах общего пользования
- Есть аптечка первой помощи
- Гостям предоставляются термометры
- Есть маски для гостей
Социальное дистанцирование
- Можно заплатить без наличных
- Соблюдаются правила физического дистанцирования
- Возможно обслуживание номеров через мобильное приложение
- Предусмотрены защитные экраны или перегородки между сотрудниками объекта и гостями, где необходимо
Отзывы от Booking.com
нет русских каналов тв или мало очень и нет русско говорящего персонала
невнимательные горничные надо все время выбивать тапочки и зубную пасту т е сами не смотрят чего есть чего нет
Ответ Wyndham Grand Istanbul Levent
Dear Magomedsaid Umalatov, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city with more than 15 million population, direct Metro access and proximity to major attractions provides great advantage to our guests. Last but not least I am glad that you have highlighted our extensive yet delicious breakfast buffet which we are surely proud of. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Dear Magomedsaid Umalatov, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city with more than 15 million population, direct Metro access and proximity to major attractions provides great advantage to our guests. Last but not least I am glad that you have highlighted our extensive yet delicious breakfast buffet which we are surely proud of. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Выбрали отель отталкиваясь от отзывов, но отель выигрывает только за счет расположения. На завтраке хороший выбор, но качество продуктов посредственное, плюс каждый день одно и тоже. нет разнообразия. Персонал работает так как будто им давно пора в отпуск. Не соответствует своей цене. Твердые 4 звезды
1. В лобби, коридорах, на этаже и в самом номере очень темно, не хватает света; 2. Завтраки скучные, однообразные и из продуктов низшего качества; 3. Фитнес очень грязный; 4. Новогодняя ночь была самой скучной в моей жизни;
Ответ Wyndham Grand Istanbul Levent
Dear Aday, First of all, thank you for taking the time to share your comments about your experience at our hotel. We regret to read your comments in regards to the breakfast buffet and I wish that we had the opportunity to learn about the specific details so that we can take action and ensure your satisfaction during your stay. Please be assured that all items presented at the buffet is indeed premium quality and produced fully in accordance with our ISO Quality certifications. Our products are selected from top quality brands. We offer 10 different kinds of cheese including imported selections. High segment products such as smoked salmon, roast beef and more are offered within the delicatessen.There are 12 types of international hot meals presented on the buffet in addition to 20 kinds of jam, special products such as yogurt varieties and kefir.10 different varieties of fresh fruits, more than 20 kinds of nuts are available. We proudly offer various types of organic olives which are produced completely naturally. In addition to all these, at our a la carte station we are preparing any additional item to our guests' preference, instantaneously cooked and served freshly. Once again thank you for your visit and please do not hesitate to let us know whenever we can further assist. Best Regards Funda BEZİRCİLİOĞLU General Manager
Dear Aday, First of all, thank you for taking the time to share your comments about your experience at our hotel. We regret to read your comments in regards to the breakfast buffet and I wish that we had the opportunity to learn about the specific details so that we can take action and ensure your satisfaction during your stay. Please be assured that all items presented at the buffet is indeed premium quality and produced fully in accordance with our ISO Quality certifications. Our products are selected from top quality brands. We offer 10 different kinds of cheese including imported selections. High segment products such as smoked salmon, roast beef and more are offered within the delicatessen.There are 12 types of international hot meals presented on the buffet in addition to 20 kinds of jam, special products such as yogurt varieties and kefir.10 different varieties of fresh fruits, more than 20 kinds of nuts are available. We proudly offer various types of organic olives which are produced completely naturally. In addition to all these, at our a la carte station we are preparing any additional item to our guests' preference, instantaneously cooked and served freshly. Once again thank you for your visit and please do not hesitate to let us know whenever we can further assist. Best Regards Funda BEZİRCİLİOĞLU General Manager
местоположение, дизайн, обслуживание, завтраки неплохие, но одно и тоже надоедает)
полы не протирают каждый день
Ответ Wyndham Grand Istanbul Levent
Dear Shaikaliyeva, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city with more than 15 million population, direct Metro access and proximity to major attractions provides great advantage to our guests. Last but not least I am glad that you have highlighted our extensive yet delicious breakfast buffet which we are surely proud of. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Dear Shaikaliyeva, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city with more than 15 million population, direct Metro access and proximity to major attractions provides great advantage to our guests. Last but not least I am glad that you have highlighted our extensive yet delicious breakfast buffet which we are surely proud of. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
отличный семейный номер
нет
Ответ Wyndham Grand Istanbul Levent
Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city with more than 15 million population, direct Metro access and proximity to major attractions provides great advantage to our guests. Last but not least I am glad that you have highlighted our extensive yet delicious breakfast buffet which we are surely proud of. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city with more than 15 million population, direct Metro access and proximity to major attractions provides great advantage to our guests. Last but not least I am glad that you have highlighted our extensive yet delicious breakfast buffet which we are surely proud of. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
хороший чистый отель ????????♂️
Ответ Wyndham Grand Istanbul Levent
Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city with more than 15 million population, direct Metro access and proximity to major attractions provides great advantage to our guests. Last but not least I am glad that you have highlighted our extensive yet delicious breakfast buffet which we are surely proud of. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city with more than 15 million population, direct Metro access and proximity to major attractions provides great advantage to our guests. Last but not least I am glad that you have highlighted our extensive yet delicious breakfast buffet which we are surely proud of. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Неплохой отель. Рядом метро и торговые центры со всем необходимым. Недалеко есть два обменника. Хороший вид. Заранее запрашивала этаж повыше, по возможности, данную просьбу учли. Можно оставить чемоданы на хранение при позднем отъезде. Неплохой завтрак.
Достаточно далеко от всех достопримечательностей. Мы пользовались такси. От отеля такси заказать легче, если отойти от отеля, то практически невозможно. С чем это связано непонятно, так как приложениями пользовались одними и теми же. Слишком мягкие подушки на кроватях. Далеко не всегда меняли полотенца, могли сложить, как будто заменили, а они были мокрыми, приходилось звонить и просить замену. Нужно учитывать, что чипсы и орешки, которые оставляют рядом с чаем, выглядят, как комплимент от отеля, но на самом деле при выезде придётся за них заплатить. Заранее уточняли про третью кровать, по факту это раскладушка и матрасом, уже чем обычная кровать, это очень огорчило.
Ответ Wyndham Grand Istanbul Levent
Dear Tamara Dudarenko, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city, direct Metro access and proximity to major attractions provides great advantage to our guests. On the other hand, I am dismayed to learn about your discomfort in regards to the corridor cleanliness Please trust that the cleanliness is always our top priority thus process is executed in line with highest global standards. If you contact the guest services, we are offer many pillow options.Also considering the traffic congestion in our sophisticated city with millions population, during rush hours of traffic there may occur delays for taxis and we kindly wish for kind understanding. Our minibar products are chargeable and the price list is next to the products. We have taken note of your comments about the additional bed. Improvements will be made on the this subject. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Dear Tamara Dudarenko, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Your kind compliments in regards to the warm services of our team members are very much appreciated. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city, direct Metro access and proximity to major attractions provides great advantage to our guests. On the other hand, I am dismayed to learn about your discomfort in regards to the corridor cleanliness Please trust that the cleanliness is always our top priority thus process is executed in line with highest global standards. If you contact the guest services, we are offer many pillow options.Also considering the traffic congestion in our sophisticated city with millions population, during rush hours of traffic there may occur delays for taxis and we kindly wish for kind understanding. Our minibar products are chargeable and the price list is next to the products. We have taken note of your comments about the additional bed. Improvements will be made on the this subject. Once again thank you for your visit and we look forward to welcome you soon. Meanwhile I remain at your service and will be happy to assist you personally for any needs in the future. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Новый отель, чистые номера, хорошая спа зона, неплохое местоположение
При заселении с нас пытались взять депозит в размере 30000 рублей ( 3000 лир), мотивируя это наличием минибара в номере. Мы попросили закрыть минибар, так как не нуждались в нем. Со скандалом и спустя минут 40, нам освободили минибар и заселили в номер
Ответ Wyndham Grand Istanbul Levent
Dear Ольга, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city, direct Metro access and proximity to major attractions provides great advantage to our guests. On the other hand, I regret to learn about the discomfort experienced in regards to the deposit required at check in and please trust this is a common practice worldwide. We look forward to welcome you back at Wyndham Grand Istanbul Levent in the near future as our entire team will once again be dedicated towards your comfort and well-being. Your health will again be in safe hands with the trust of our ‘Safe Tourism Certficate’ ensuring that we strictly apply all hygiene and safety precautions during the pandemic. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Dear Ольга, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed the comfort and cleanliness of your room. Furthermore thank you for mentioning the convenience of our location. Considering the traffic congestion in our sophisticated city, direct Metro access and proximity to major attractions provides great advantage to our guests. On the other hand, I regret to learn about the discomfort experienced in regards to the deposit required at check in and please trust this is a common practice worldwide. We look forward to welcome you back at Wyndham Grand Istanbul Levent in the near future as our entire team will once again be dedicated towards your comfort and well-being. Your health will again be in safe hands with the trust of our ‘Safe Tourism Certficate’ ensuring that we strictly apply all hygiene and safety precautions during the pandemic. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
нормальное реакция
Не знаю это маю ошибка или букинга то комнату который я заказал не получил надеюсь дальнейшем все будет нормально .
Ответ Wyndham Grand Istanbul Levent
Dear Araz Ismayil, Thank you for choosing Wyndham Grand İstanbul Levent and for taking the time to share your comments regarding your recent stay at our hotel. First and foremost, your kind words regarding the fine services of our team members are indeed appreciated. We always take the pride in excellent guest service and your satisfaction surely motivates us further to achieve this purpose. Regarding your room type, please let me kindly inform you that your room was assigned through same standarts to your room prefference with access to executive lounge. Once again thank you for your stay and I sincerely hope that we will find another opportunity to prove our impeccable service standards and create better memories. I also humbly offer my assistance as our team members will stay dedicated towards your comfort and well-being. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Dear Araz Ismayil, Thank you for choosing Wyndham Grand İstanbul Levent and for taking the time to share your comments regarding your recent stay at our hotel. First and foremost, your kind words regarding the fine services of our team members are indeed appreciated. We always take the pride in excellent guest service and your satisfaction surely motivates us further to achieve this purpose. Regarding your room type, please let me kindly inform you that your room was assigned through same standarts to your room prefference with access to executive lounge. Once again thank you for your stay and I sincerely hope that we will find another opportunity to prove our impeccable service standards and create better memories. I also humbly offer my assistance as our team members will stay dedicated towards your comfort and well-being. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Отель прекрасно расположен, рядом с метро. Хороший завтрак, все вкусно, но на 5 звезд немного не тянет. И однообразно. Возле бассика скучно, музыку включают редко. И через полчаса найдется гость, которому музыка мешает и ее выключат. Вроде отель ддя взрослых, а ощущение из-за этого как в престорелом доме. Грустно. Спа-зона располагает к отдыху, а фитнес-центр к продуктивным занятиям.
Возле басика на улице всегда очень ветренно, как будто ураган все время. Этаж не настолько высокий для таких погодных условий. В городе такого нет. Я такого не встречала, тебя просто сносит. Басик расположен не удачно, во время отдыха все вреся думаешь, чтобы ничего не унесло. На ресепшене очень вежливый и приятный персонал, кроме девушек. Первый раз такое встречаю по отношению к себе. Я не привередлива, но девочки отвечали через не хочу, таким не место на ресепшене. Такое отношениекак будто я милостыню прошу у них.
Ответ Wyndham Grand Istanbul Levent
Dear Abrosenkova, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed our convenient location at the heart of the city. Considering the population in İstanbul, many people indeed prefers the convenience of underground transportation and our guests have direct access to the Metro station which is located right beneath our hotel. Thank you for highlighting our extensive yet delicious breakfast buffet which we are surely proud of. On the other hand, I am dismayed to learn about the shortfall of courtesy during certain services and I wish we had the opportunity to get involved and better understand the situation thus resolve it to your satisfaction during your stay. You may trust, this has been an unfortunate occasion which surely does not represent how we intend to serve our guests. Please be assured that genuine and friendly service is what we always strive for and we will take every action thus extend further training to avoid similar situations. We look forward to welcome you back at Wyndham Grand Istanbul Levent in the near future as our entire team will once again be dedicated towards your comfort and well-being. Your health will again be in safe hands with the trust of our ‘Safe Tourism Certficate’ ensuring that we strictly apply all hygiene and safety precautions during the pandemic. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Dear Abrosenkova, Thank you for choosing to stay with us at Wyndham Grand Istanbul Levent and for sharing your kind comments regarding your recent visit. Your comments are indeed helpful for our entire team thus encourage us to further improve our services. I am glad to understand that you have fully enjoyed our convenient location at the heart of the city. Considering the population in İstanbul, many people indeed prefers the convenience of underground transportation and our guests have direct access to the Metro station which is located right beneath our hotel. Thank you for highlighting our extensive yet delicious breakfast buffet which we are surely proud of. On the other hand, I am dismayed to learn about the shortfall of courtesy during certain services and I wish we had the opportunity to get involved and better understand the situation thus resolve it to your satisfaction during your stay. You may trust, this has been an unfortunate occasion which surely does not represent how we intend to serve our guests. Please be assured that genuine and friendly service is what we always strive for and we will take every action thus extend further training to avoid similar situations. We look forward to welcome you back at Wyndham Grand Istanbul Levent in the near future as our entire team will once again be dedicated towards your comfort and well-being. Your health will again be in safe hands with the trust of our ‘Safe Tourism Certficate’ ensuring that we strictly apply all hygiene and safety precautions during the pandemic. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
очень хорошее расположение. единственный минус нет русскоговорящего персонала.
Ответ Wyndham Grand Istanbul Levent
Dear лира, Thank you for choosing to stay at Wyndham Grand Istanbul Levent and for taking the time to share your comments regarding your recent stay at our hotel. We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We look forward to welcome you back at Wyndham Grand İstanbul Levent in the not too distant future as our entire team will once again be dedicated towards your comfort and well-being. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
Dear лира, Thank you for choosing to stay at Wyndham Grand Istanbul Levent and for taking the time to share your comments regarding your recent stay at our hotel. We are indeed delighted to learn that you have fully enjoyed the time spent with us. Your complimenting evaluation is surely a great motivation and encourage us to strive for providing even better service every day. We look forward to welcome you back at Wyndham Grand İstanbul Levent in the not too distant future as our entire team will once again be dedicated towards your comfort and well-being. Kind Regards, Funda BEZİRCİLİOĞLU General Manager
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