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/ Отель Occidental Santa Cruz Contemporáneo 3*
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адрес
Rambla de Santa Cruz 116
Количество номеров: 150
11
Отзывыс Booking.com
Санта-Крус-де-Тенерифе: полезная информация
Фотографии и информация об объекте размещения взята с сайта Booking.com
Наличие мест и цены
Для того чтобы забронировать отель Occidental Santa Cruz Contemporáneo укажите даты заезда и отъезда
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Об отеле
Современный отель Occidental Santa Cruz Contemporáneo (старое название — Barceló Santa Cruz Contemporáneo) расположен в центре города Санта-Крус. К услугам гостей сезонный открытый бассейн, терраса для загара, бесплатный Wi-Fi и ресторан.
В каждом номере установлен кондиционер, телевизор с плоским экраном и мини-бар. В числе других удобств — собственная ванная комната с феном.
В ресторане Alfredo готовят блюда средиземноморской и местной кухни. В лаундж-баре можно заказать коктейли. Поблизости работают многочисленные рестораны и магазины.
В отеле Occidental Santa Cruz есть залы для проведения совещаний и конференций.
Поездка до аэропорта Тенерифе-Северный занимает 20 минут.
Особые условия
При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и кредитную карту. Пожалуйста, примите во внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты.
В связи с коронавирусом (COVID-19) в этом объекте размещения сейчас введены дополнительные санитарные меры и меры безопасности.
Из-за коронавируса (COVID-19) услуги по предоставлению еды и напитков в этом объекте могут быть ограничены или недоступны.
В связи с коронавирусом (COVID-19) в этом объекте размещения принимаются меры по защите гостей и сотрудников. Отдельные удобства и услуги могут быть недоступны или ограничены.
В связи с коронавирусом (COVID-19) ношение маски обязательно во всех общих помещениях этого объекта.
При бронировании более 5 номеров могут действовать иные правила проживания и взиматься дополнительная плата.
В случае заказа 5 и более номеров администрация отеля может связаться с гостями и попросить для гарантии бронирования осуществить оплату в течение следующих 72 часов.
Бассейн работает с 1 июля по 30 сентября.
При бронировании номера с питанием по системе «полупансион» на 24 и 31 декабря обратите внимание, что в указанную стоимость входит обязательная плата за праздничный ужин.
По запросу для гостей могут приготовить блюда из специального диетического меню.
По прибытии необходимо предъявить кредитную карту, которая использовалась для оформления бронирования. В случае оформления бронирования с помощью кредитной карты третьего лица просьба заранее связаться с администрацией отеля.
Трансфер
Для заказа трансфера до отеля вы можете воспользоваться сервисом KiwiTaxi.
Трансферы в Санта-Крус-де-Тенерифе
Показать трансферы из Санта-Крус-де-ТенерифеПопулярные направления | ||||
| Аэропорт Тенерифе Южный | Санта-Крус-де-Тенерифе | от 9781 p. | показать | |
| Аэропорт Тенерифе Северный | Санта-Крус-де-Тенерифе | от 10206 p. | показать | |
| Плайя-де-лас-Америкас | Санта-Крус-де-Тенерифе | от 10419 p. | показать | |
| Коста Адехе | Санта-Крус-де-Тенерифе | от 10844 p. | показать | |
Другие направления | ||||
| Абама | Санта-Крус-де-Тенерифе | от 12758 p. | показать | |
| Лос Гигантес | Санта-Крус-де-Тенерифе | от 14034 p. | показать | |
| Парадор де лас Канадас | Санта-Крус-де-Тенерифе | от 19137 p. | показать | |
Услуги
Питание и напитки
- Ресторан
- Доставка еды и напитков в номер
- Бар
- Завтрак в номер
- Снэк-бар
- Специальные диетические меню (по запросу)
- Торговый автомат (напитки)
- Торговый автомат (закуски)
Услуги бизнес-центра
- Конференц-зал/Банкетный зал $
- Факс/Ксерокопирование $
Стойка регистрации
- Круглосуточная стойка регистрации
- Сейф
- Обмен валюты
- Экскурсионное бюро
- Камера хранения багажа
- Услуги консьержа
Зоны общественного пользования
- Терраса
- Терраса для загара
Разное
- Номера для некурящих
- Номера/Удобства для гостей с ограниченными физическими возможностями
- Семейные номера
- Лифт
- Курение на всей территории объекта размещения запрещено
- Кондиционер
Развлечения и семейные услуги
- Няня/Услуги по уходу за детьми $
Услуги уборки
- Прачечная $
- Химчистка $
- Услуги по глажению одежды $
- Дневная уборка номера
Сервисы
- Интернет
- Wi-Fi
- Бесплатный беспроводной доступ в Интернет
Транспорт
- Прокат автомобилей
Общие
- Wi-Fi доступен на всей территории
Безопасность
- Датчики дыма
- Видеонаблюдение в местах общего пользования
- Огнетушители
Уборка
- Используются чистящие средства для защиты от коронавируса
- Стирка постельного белья, полотенец и вещей гостей выполняется в соответствии с местными нормативными требованиями
- Дезинфекция жилья проводится перед приездом каждого нового гостя
- После уборки жилье опечатывается до прихода гостя
- Гости могут отказаться от уборки
Еда и напитки
- Соблюдается физическое дистанцирование в обеденных зонах
- Еду, которую подают в объекте, можно заказать в номер
- Все тарелки, стаканы, столовые приборы и другая кухонная посуда продезинфицированы
Обеспечение безопасности
- Соблюдаются все протоколы безопасности, принятые местными властями
- Нет предметов совместного использования (бумажное меню, журналы, ручки, газеты и т. д.)
- Антибактериальный гель для рук доступен в номерах и местах общего пользования
- В объекте следят за состоянием здоровья гостей
- Есть аптечка первой помощи
Социальное дистанцирование
- Предусмотрен бесконтактный заезд и отъезд
- Можно заплатить без наличных
- Соблюдаются правила физического дистанцирования
- Возможно обслуживание номеров через мобильное приложение
- Предусмотрены защитные экраны или перегородки между сотрудниками объекта и гостями, где необходимо
Типы номеров
Кол-во человек
2Площадь номера
16м2Двухместный номер с 1 кроватью или 2 отдельными кроватями
от 5 657 руб.
Кол-во человек
2Площадь номера
20м2Улучшенный двухместный номер с 1 кроватью или 2 отдельными кроватями
Кол-во человек
2Площадь номера
17м2Двухместный номер с 1 кроватью или 2 отдельными кроватями и балконом
Кол-во человек
2Площадь номера
20м2Трехместный номер (для 2 взрослых и 1 ребенка)
Кол-во человек
3Площадь номера
20м2Трехместный номер (для 3 взрослых)
Кол-во человек
1Площадь номера
12м2Одноместный номер
Кол-во человек
1Площадь номера
16м2Двухместный номер с 1 кроватью для одноместного размещения
от 5 864 руб.
Кол-во человек
1Площадь номера
20м2Улучшенный номер с одноместным размещением
Отзывы от Booking.com
хорошая локация, вкусный завтрак, но дополнительную плату
ужасная слышимость, вплоть до смывания унитаза в соседнем номере
Бассейн , персонал)
Персонал
Старые номера, ванные комнаты не соответсвующие фотографии . Все очень старое и дешевое. За эту цену можно снять намного лучше Отель . В номерах воняло сигаретами и нет вида из окна . Бронировали улучшенный номер
Ответ Occidental Santa Cruz Contemporáneo
Dear guest, First of all, we would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your vacation in Tenerife and for informing us of your concerns regarding the time you spent with us, as this gives us the opportunity to observe the areas that may have some room for improvement, and for that we are very grateful. In relation to the incident you describe about the smell of cigarettes in your room, we would like to offer you our most sincere apologies as clearly, based on your comments, we have not met our quality standards on this occasion. Despite the fact that this incident is due to the fact that some of our guests did not respect the non-smoking policy in our facilities, it is absolutely our responsibility to check each room carefully to make sure that they are always in perfect conditions. Therefore, we would like to inform you that, since the moment we received your comment, the necessary measures have been taken to ensure that the incidents you comment do not reoccur. For future occasions, we would like to ask you to report any incident to our reception team, as we will do everything possible to offer you the best solution immediately. With regard to your assessments of the state of conservation and cleanliness of the room you stayed in, we sincerely regret if it did not live up to your expectations. We are aware that it is not a newly built hotel, but, despite its limitations, we try to take care of it, since we want our clients to feel comfortable. Therefore, we have forwarded your comments to the corresponding departments and we will make sure that the inspection procedure of all our rooms is being reinforced, ensuring that they are always in optimal condition. On a different note, we really appreciate your positive feedback towards our staff, whose kindness and service skills are one of the greatest strengths of our hotel. Therefore, we will congratulate all of them on your behalf for having contributed to your wellbeing during your stay with us. Once again, thank you very much for choosing our hotel on this occasion and for sharing your constructive feedback with us. We sincerely hope to have the opportunity to welcome you again in the near future. Sincerely, Marina Zaldumbide | Assistant Manager
Dear guest, First of all, we would like to thank you for choosing our Occidental Santa Cruz Contemporáneo hotel for your vacation in Tenerife and for informing us of your concerns regarding the time you spent with us, as this gives us the opportunity to observe the areas that may have some room for improvement, and for that we are very grateful. In relation to the incident you describe about the smell of cigarettes in your room, we would like to offer you our most sincere apologies as clearly, based on your comments, we have not met our quality standards on this occasion. Despite the fact that this incident is due to the fact that some of our guests did not respect the non-smoking policy in our facilities, it is absolutely our responsibility to check each room carefully to make sure that they are always in perfect conditions. Therefore, we would like to inform you that, since the moment we received your comment, the necessary measures have been taken to ensure that the incidents you comment do not reoccur. For future occasions, we would like to ask you to report any incident to our reception team, as we will do everything possible to offer you the best solution immediately. With regard to your assessments of the state of conservation and cleanliness of the room you stayed in, we sincerely regret if it did not live up to your expectations. We are aware that it is not a newly built hotel, but, despite its limitations, we try to take care of it, since we want our clients to feel comfortable. Therefore, we have forwarded your comments to the corresponding departments and we will make sure that the inspection procedure of all our rooms is being reinforced, ensuring that they are always in optimal condition. On a different note, we really appreciate your positive feedback towards our staff, whose kindness and service skills are one of the greatest strengths of our hotel. Therefore, we will congratulate all of them on your behalf for having contributed to your wellbeing during your stay with us. Once again, thank you very much for choosing our hotel on this occasion and for sharing your constructive feedback with us. We sincerely hope to have the opportunity to welcome you again in the near future. Sincerely, Marina Zaldumbide | Assistant Manager
Брали 2 номера на семью,был общий тамбур и еще одна общая дверь---удобно с детьми.
Ответ Occidental Santa Cruz Contemporáneo
Dear Dmitry, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Occidental Santa Cruz Contemporáneo hotel and we are delighted to read that we were able to match your holiday expectations. We appreciated your highlights of the rooms we accommodated you and your family in during your stay with us. We have several room categories available so that our guests can choose the ones that fit their needs, so we are very happy to know that you appreciated our family interconnected rooms. Our goal is to provide our guests with spotless, comfortable and spacious rooms and we are glad to know you liked yours so much. Once again, we thank you for sharing your experience with us and look forward to welcoming you again at our hotel in the near future. Sincerely, Marina Zaldumbide | Assistant Manager
Dear Dmitry, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Occidental Santa Cruz Contemporáneo hotel and we are delighted to read that we were able to match your holiday expectations. We appreciated your highlights of the rooms we accommodated you and your family in during your stay with us. We have several room categories available so that our guests can choose the ones that fit their needs, so we are very happy to know that you appreciated our family interconnected rooms. Our goal is to provide our guests with spotless, comfortable and spacious rooms and we are glad to know you liked yours so much. Once again, we thank you for sharing your experience with us and look forward to welcoming you again at our hotel in the near future. Sincerely, Marina Zaldumbide | Assistant Manager
Понравился персонал на рецепшене и в ресторане для завтраков. Расположение то, что нужно - рядом большой парк, до центра города минут 10. Кровать просто супер - на всю комнату )))
Слышимость - просто ужасная! Но, знала, куда еду, поэтому была готова, но, что будет на столько все слышно! Казалось дверь открывали не соседнюю, а мою и это реально было страшно )))
Wifi Персонал нормальный
Был выбран стандартный номер для двоих,такой номер ничего общего не имеет с тем что представлено на картинке сайта (может улучшенный вариант, хотя сомневаюсь) Номер достаточно потаскан, требует реновации Кровать в стандартном номере маленькая, два человека в притык вмещается и спать было неудобно и жарко Очень громко слышно стояк канализации, ночью кажется, что вода прорвется и свалится прямо на тебя В общем этот номер не стоит 5 тыс/рублей в сутки (~80 €) и не рекомендую останавливаться Оценка 8 вообще неясно откуда сформирована
Ответ Occidental Santa Cruz Contemporáneo
Dear Artem, First and foremost, although we sincerely regret your disappointment with your stay with us, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the size and layout of your room. We would like to encourage you for a future holiday planning to visit our website where you will find a thorough description of our hotels' rooms, or to contact our call center from where our agents will be able to give you all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. On a different note, please accept our sincerest apologies for the imperfections you describe in your review. While all rooms reserved for new arrivals are per standard double checked by our head of housekeeping and maintenance to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion and we regret not being immediately informed at reception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel. For a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. Once again, we thank you for the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Marina Zaldumbide | Assistant Manager
Dear Artem, First and foremost, although we sincerely regret your disappointment with your stay with us, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment on the size and layout of your room. We would like to encourage you for a future holiday planning to visit our website where you will find a thorough description of our hotels' rooms, or to contact our call center from where our agents will be able to give you all the relevant information on the hotel of your choice to make sure that you book the accommodation type that best meets your holiday needs and wishes. On a different note, please accept our sincerest apologies for the imperfections you describe in your review. While all rooms reserved for new arrivals are per standard double checked by our head of housekeeping and maintenance to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion and we regret not being immediately informed at reception so as to be able to intervene in no time for you to fully enjoy your stay in our hotel. For a future occasion, please do not hesitate to contact the reception desk for anything you may need, the team will do its utmost to find an immediate solution for you. Once again, we thank you for the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Marina Zaldumbide | Assistant Manager
Хороший бюджетный вариант для отдыха и поездок по северу Тенерифе. Нет роскоши, но есть все необходимое. Расположен недалеко от центра, при выходе из отеля - автобусная остановка. Легко добираться в любые точки. Цена приятно удивила, не завышена, прекрасные завтраки - шведский стол. Есть небольшой бассейн и зона отдыха. Очень чисто, постели мягкие и удобные. Персонал очень доброжелательный.
В нашем номере плохо работал кондиционер, однако это не сильно испортило впечатление от отеля -открывали окна.
Ответ Occidental Santa Cruz Contemporáneo
Dear customer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Manuel R. Pérez Hotel Manager Assistant
Dear customer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday expérience in any hotel. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Sincerely, Manuel R. Pérez Hotel Manager Assistant
Очень приятное и спокойное место, рядом очень красивый парк, с невероятными растениями. Завтраки - даже на 4 звезды.
Ответ Occidental Santa Cruz Contemporáneo
Dear customer, Thank you for reviewing your recent stay in our Occidental Santa Cruz Contemporáneo. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Santa Cruz . We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Manuel R. Pérez Hotel Manager Assistant
Dear customer, Thank you for reviewing your recent stay in our Occidental Santa Cruz Contemporáneo. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Santa Cruz . We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Manuel R. Pérez Hotel Manager Assistant
Завтрак очень хороший, разнообразно и вкусно. Кофе натуральный вкусный. Расположение отличное, рядом с прекрасным парком, остановка автобусов рядом, в окно вид на улицу Рамбла, казино, вдали- горы. Холодильник в комнате порадовал.
Вместо пододеяльника 2 простыни, что неудобно. В 2-х местном номере один стул и тот деревянный, вид комнаты очень аскетичный, ни картины, ни кресла. Кондиционер не работал (не включался). Бассейн есть в отеле, но открывают его только летом.
Ответ Occidental Santa Cruz Contemporáneo
Dear Customer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced . However, we do not seem to find records that our staff had been made aware of that while staying with us; naturally we would have changed you to another room. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Manuel R. Pérez Hotel Manager Assistant
Dear Customer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We do apologize for the technical problems you encountered; there are absolutely no excuses for details to be overlooked as all rooms should be thoroughly checked on a daily basis. We will make sure that the procedure is being reinforced . However, we do not seem to find records that our staff had been made aware of that while staying with us; naturally we would have changed you to another room. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Sincerely, Manuel R. Pérez Hotel Manager Assistant
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