Bled Apartments

Ничего

Ждали девочку на ресепшн, при заселении ее не было. Потом поднялись с багажом на 4 этаж без лифта. Далее в номере по кровати бегала букашка, на вид сороконожка. Я написал на вац ап девочке с ресепшн, почему номер с живностью и ужасным запахом. Она ответила: не нравится, идите в другую гостиницу, это в 10 часов вечера! Потом обьявила, что я ее шантажирую, чтобы получить скидку. Переписку с ней могу предоставить. Ужасная дыра, а не отель.

Ответ Bled Apartments
With your offensive and unacceptable behavior, we were considering canceling the reservation at 10pm, however, we did not want to go down to your level, which you have shown and are also showing with this comment. First of all we don’t have a 24 hour reception, especially not in the off season, you booked two rooms at 7pm and a minute later you already showed up at the front desk when the receptionist haven't even get a message from Booking.com yet that you had booked. You've been waiting for a maximum of 5 minutes, so this comment, together with the fact that you had to go to the 4th floor without a lift, is completely out of place. In our page it does not say that we have a lift (so we don't know why you've expected it?), and we only have two floors, so you couldn't even go to 4th floor because it doesn't exist. All this is merely your exaggeration because we didn’t let you blackmail us! You wrote on Whatsapp at 10pm, asking: "is there a cockroach in the room for 70 euros?" and "what we are going to do now with the cockroach, should I send it on booking? We'll talk in the morning". Since the receptionist did not allow you to blackmail her, as she soon realized you've been writing all of this just because you want a discount otherwise "you'll tell everything on Booking.com and "this will affect the rating", you wrote this completely untrue and inappropriate comment. Not to mention that at check-in you pretended not to speak English and that you spoke only Russian, and later when it was necessary for blackmail, you spoke English all of a sudden. In addition, the cleaning ladies, when you left, found your room in completely dirty state (how you managed to make it so dirty in just one night?!) and that you wiped your shoes with our towels, which further indicates your inappropriate attitude and we believe that you are an unwanted guest in many places. We also believe this picture you've shown to us "of the cockroach" you're showing to many other hotels around the world for the purpose of blackmailing for discount. Most likely, this is already your practice, but with us you did not succeed. Regards, Bled Apartments team.

Номер просторный,есть кухня и все принадлежности,удобно.

В номере нет кондиционера, душно и жарко летом. Окна на дорогу,открыть невозможно т к становится очень шумно!!!

Город и супермаркет рядом

В номере не убиралось, ни разу.

Ответ Bled Apartments
Thank you for the feedback. Regarding the cleaning, this is an apartment not hotel so cleaning is not inculded unless asked about. You were here for 6 days and did not asked for it plus its also written in the info map which is in the room. Regards Rok