Villa Amore Accommodation

В номере не было интернета, кондиционер нуждается в дозаправке и не выдает желаемую температуру. Но самое главное разочарование - месторасположение. До моря полчаса, вид на море не гарантирует доступность: напрямую 200 метров до берега, но приходится обходить банановую плантацию. Напротив отеля кладбище.... В общем в данном месте про шум волн , плеск прибоя и свежий морской ветер забудьте. Пляжа рядом нет от слова совсем. Уехали на следующий же день, даже перерасчета не брал - пускай их...

Ответ Villa Amore Accommodation
Dear Dmitrii, It is with total awe/sadness  we read your comment, because the facilities, service and location are the same for every guest that chooses us when they decide to visit Madeira. Our internet connection has always been rated as excellent and the air condition works best when doors are closed in order to keep it cool, specially during these extremely warm days we had during summer. In any case, during the check in your are offered with all the useful information about the village and our Accommodation and my personal phone number is given to make sure any inconvinience or emergency that may ocurred could be easily solved. We prioritize our contact with our guests, because at the end of the day it is not all about bussiness but about cultural exchange and in most cases friendship :). We would have loved if you find the time to reach for us if you were facing those technical problems. As for the location, it is well known when you choose the island that sand beaches are not part of our geographical reality since we are a volcanic island, and fortunately banana plantations are also an iconic image of Madeira, for those who live, since most people make a living in agriculture, and for those that visit, and they blend with nature perfectly just as our local cementery does, which actually looks more like a garden ( said by many of our guests) and it is not in front of our Accommodation but at about 150 meters away and on a different road.  Access to the sea as we explain during check in can be safely done on both ends of the village, and one of them is at about 10 minutes, walk distance, and there is even access to the car in case people need to approach the ocean quicker.  Information is key and the right research for it allow us always to choose the best holiday destination according to our preferences.  It is with real sadness I read your comment because we do take our job serioulsy dear Dimitriv, but I respect it and we thank you because it allow us to grow and better serve our guests.  All the best for you.