Pokoje Gościnne Gniezno

Ничего!

Все. Началось с неприятной особы- персонала. Указала нам, что наш 16 летний сын уже не ребёнок, как мы указали. А в букинге указываются дети вплоть до 17 лет! На маленькую дочь косилась, ей всего 9 месяцев и она спит со мной, нам не нужно для неё дополнительного места. Холодно. Свет тусклый, половину лампочек нет.Мухи на потолке с лета висят. Наверное никто не убирает. Полотенца не положены сказали нам, это дешёвый номер. Мы такого не встречали ещё!! 134 зл в Гнезно это очень дёшево) А мы в Варшаве жили в двухкомнатной квартире с кухней, стиралкой, по 3 полотенца на каждого и т. д всего за 180 зл. В общем место отвратительное. Никому не советую!

Ответ Pokoje Gościnne Gniezno
Dear Mrs. Evgenia, we are very sorry that you are disappointed with your stay in our facility. We have made every effort to provide you with maximum comfort and convenience of rest. Reading your opinion, I can not understand why it is written in such a negative way since you chose the cheapest accommodation option in advance agreeing to our terms of cooperation. Due to the low prices, our facility operates as guest rooms, not a hotel, therefore every person, even a small child (infant) is treated as an adult and is obliged to pay the full rate for the stay. Your comment that a 17-year-old child should be treated as a child is cynical and not adequate to our regulations. You simply chose the cheapest accommodation option for 3 people, you came in 4 people. Referring to the rest of the commentary, the rooms are cleaned regularly, all the bulbs work, and the accusation of flies in the room is absurd, meeting flies in winter at temperatures of 0 degrees or below is impossible in Poland, so please don't really plunge and take some of your own self-criticism. Towels are not included in the price of this room, because it is the cheapest room possible, but it is also marked in the options for choosing accommodation. SUMMARY, next time I ask for logical read the rules of the object when making a reservation and honesty, because booking a room for 3 people does not involve free accommodation for 4 people. We are really disappointed with your opinion, because it does not reflect the real state of our facility, which 99% of people are satisfied with. Unfortunately, there will always be someone who complains, wrongly accuses, because the owners will not let themselves be fooled in their own business.