Family Hotel Haruni

Когда мы заехали, пол в холле и номерах был грязный, обещали помыть на следующий день, но так и не помыли. Номера не были готовы к нашему приезду. Мыло, гели для душа и одеяла (ночью было прохладно) нам нужно было собирать по номерам самостоятельно. Завтрак самый скудный из всех,что встречались нам в путешествии по Албании. После нашего выезда хозяева отеля солгали, сообщив в booking.com о том, что мы не проживали в отеле. Ощущения гостеприимства хозяев после проживания в этом отеле не осталось ни одного из нашей компании из 9 человек.

Ответ Family Hotel Haruni
Your Review, is Intentionally denigrating! You booked this summer hotel to stay 2 nights, and we didn’t expected that the weather will change to rainy. The Rooms were cleaned and fresh when you checked in, toilets were charged with Showergel and soap, Toilet papers (instoled and reserve). You asked me more Blankets and i give for each of you warm blankets, and The rooms are completed with AC, so you have had the oportunity to turn on for hot air. *You said we are not friendly, I was very surprised when I read it. Just on the moment when you come, I escort you to the rooms, complete with everything you asked me more. I sugest you and show where to eat late night, because October is out of sesion. You asked me for a motor boat to go in the islands and I organised the boat trip with the lowest price for 9 people. For every question you asked me on whatsapp, I respond you at once and I was always ready to help. We gave you ombrellas against the rain, gave you hot watter when you asked, gave you a Bio fresh breakfast, for only 29€/night for 2 persons. I’m really sorry about this Dishonest review, because I made my maximum to ensure you a great stay in my Hotel.

Хороший и очень уютный семейный отель. Завтраки очень вкусные и сытные. До ближайшего пляжа буквально 5 мин пешком, до остальных минут 10. До центра города тоже минут 10 прогулочным шагом. Хозяева отеля очень приветливы и всегда готовы помочь. Остались очень приятные впечатления от отдыха! Цена/качество более чем соответствует.

Местоположението е добро - на 10 минути от плажа и от центъра на града. Има възможност за паркиране. Стаите са чисти. Собственикът е много любезен.

Ответ Family Hotel Haruni
Hello, For The value of money that you paid the room, breakfast was very Nice. You have had Cheese Omelets, fried eggs, cheese, Vegetables, Butter, Jam, Tost sandwich, orange juice, Tea, milk, Double expresso, and kapuchino. Was A’lacarte Menu and everything was prepared at the moment. You must think about what you have paid. About The toilet, was not true, as i can understend from the traslation, you said that was no toilet papers. It was there, you finished it and asked again, and I give you, not even that but Soap and Dushgel also! So please, be honest for what you want to share to the others! Thank you for being here!