Guesthouse Bodensee

Было чисто, есть кондиционер.

горячей воды не было ни разу, к Вай Фаю так и не подключился. Хозяин отказывается принимать рупии. За 6 дней, убрались один раз. До пляжа идти минут 20.

Ответ Guesthouse Bodensee
Thank you very much for your review! We really appreciate every review from our Guests! We can understand that you are still upset, just because you wanted to go after 4 days even though you‘ve booked our property for six days ( you were telling that you want to travel around Sri Lanka first and then you told us you have to go back to Your country. But after you paid for the rest two days you stayed) We clearly explained you why it doesn’t work. You’ve booked for six days and if you go after four days without paying we still have to pay to booking.com and we won’t get any bookings for rest of two days. It’s the policy of booking.com and It’s a big loss for us. We thought you were cool. understood our situation and accept it kindly. ( now we are questioning!) About the hot water- we clearly gave the details on booking. com that we don’t have hot water. ( which we will also add soon,because we are going to install a new hot water system to our property) About Wi-Fi- we had other guests also at the same time but nobody complained that Wi-Fi doesn’t work. If it didn’t worked on your personal devices we won’t know it. You should have to tell that to us. We are always there to help our guests. It’s sad that you didn’t tell anything on your stay and complaining now. About Money- We have all the prices in Dollars on booking.com, not in rupees. As the current situation in Srilanka and exchange rates going up and down really fast on dollars. We can’t have a good exchange rate in rupees. That’s why we accept dollars and euros more likely than rupees. But we never forced our guests to pay in Dollars (even though we’ve got some Loses) you also paid part of your stay in Rupees. Room service- we clean our guests rooms in every 3-4 days( it’s in our policies) and we gave the same service to you too on your 6 days stay. We are just wondering why you complain that we only cleaned your room once. Time to beach- our Guesthouse located about 200- 250 meters from Thiranagama beach. We don’t understand why you took 20 minutes to beach. It takes not more than 3 minutes of walk to the beach. If you are telling about Galle Beach. Sure it takes longer. Please be kind and give correct information when you give a review. False reviews give false information to our future guests. Our guests were never giving false information about our property and therefore we always have such an amazing guests every time. We love to keep that and host wonderful people from around the world! All in all we were happy to Host you and wish you a nice time in Sri Lanka! Best regards, Dasni

Фото соответствуют реальности номеров. Всё очень чисто, посуда, полотенчики, чайник, холодильник, новая постель, кондиционер! Хозяева следят за чистотой, очень приветливые. Встретили с кокосами, что очень понравилось, было неожиданно и приятно с дороги!

Просторные апартаменты, чисто. Хороший интернет. Есть запасной канал связи. Очень удобное местоположение. Буквально 5 минут до пляжа. Ближайший магазин буквально через дорогу. Хорошие дружелюбные хозяева.

Ответ Guesthouse Bodensee
Dear Alexander, thank you very much! We are happy to hear that you liked your stay. Have a great day! ???????? Dasni