Dar Mayssane

Старый отель, давно не было ремонта, работает один человек , никакого сервиса .

Все не понравилось . Цена не соответствует качеству

Ответ Dar Mayssane
Dear visitors, I am sorry to note that you did not appreciate the spirit of Dar Mayssane. I think you made a mistake when making your reservation because it is clearly stipulated that Dar Mayssane is a traditional Moroccan house in the heart of the medina. We take care to maintain the places which are renovated regularly since the house is open (this is the traditional principle of a Dar). This guest house hotel is not at all by international hotel standards. Its luxury is found in something else. You could not appreciate this since your stay of only one night with a late arrival could not reveal to you the soul of Dar Mayssane. My team is not made up of just one woman. But in the evening, for the 5 rooms, there is only one left to ensure the well being of our guests. By the next morning, you should have noticed that the team had grown ... I apologize for not being able to meet your expectations. Anne-Sophie Castille Owner Of Dar Mayssane

Ничего не понравилось. В отеле работает один человек. Ничего не успевает. Завтрак скудный, ремонта в отели не было давно. Все на уровне средневековья. Цена не соответствует качеству

Ничего не понравилось

Ответ Dar Mayssane
Dear Madam Larisa from Rusia, How petty it is to have to write 2 comments in the same time, for the same stay of one night, and with the same spirit to drive the point home ... You made a mistake when making your reservation. It's not my fault. But most of our guests know how to appreciate the spirit of Dar Mayssane, the quality of its breakfasts, the welcome of its staff, and the authenticity of its spirit. But not you, I'm sorry ... your stay was far too short and you arrived with a closed and angry spirit as soon as you entered the riad. You did not expect that ... You made a mistake in your reservation. My staff did their best, for this little time among us, to make you feel comfortable. You were so closed that the chemistry couldn't work. I am sorry. Good continuation, Anne-Sophie Castille

Риад удобно расположен. Несмотря на центр здесь тихо.

Комнаты расположенные на верхних этажах( а это по моему все комнаты) не удобны для детей и пожилых людей. Очень узкие высокие и крутые ступени. Подниматься с чемоданом очень тяжело. Мы ночевали с 2 детьми которым постелили просто на матрасах на полу. Хотя резервировали комнаты на 3 человек каждая. Одеял не было. Детей укрыли своим одеялом сами спали под полотенцами. Унитаз и ванная находятся в одной комнате с кроватью. Неприятно и крайне неудобно с детьми. Завтрак был очень ограниченным- сок, кофе, маленький йогурт, хлеб, по одному блину на человека, масло , варенье и мёд. Не советую для семьи с детьми или для людей с проблемами опорно-двигательного аппарата

Ответ Dar Mayssane
Dear Guest, Thank you for taking the time to leave a comment on booking. I just wanted to make an important point: you have made a reservation for only 6 people and not 8 as you arrived last night. We exchanged by the booking mail about the sleeping of your 2 children. But you never answered. However, I make a point of exchanging a lot with my guests in order to better prepare their arrival, and to answer their requests. But I can not force them to answer ... It's a pity not to have noticed that finally we offered you the 2 extra-beds that you imposed at the last minute. About the accessibility, Dar Mayssane is an authentic and traditional guest house with stairs. When I correspond with my future guests, these are points that I develop and specify because I don't want misunderstanding. And I know and understand that the stairs can be a difficulty for some of my guests. We have welcomed many families because we love children, and this house has seen many generations of a large Rabati family born and growing up between its walls. I did not touch the general design of the traditional house. On the other hand, I know that I have made a particular choice to arrange the rooms.And I totally understand that this may not be suitable for everyone. I apologize for not having been able to better prepare your coming so that you can appreciate the charms that exist in Dar Mayssane despite everything :-) even when my guests arrive late and they leave early in the morning. I hope you will come back to try again and feel the real spirit of Dar Mayssane. Sincerely, Anne-Sophie, propriétaire du Dar Mayssane