Selena Hotel

Очень чисто, удобные кровати, хороший душ - просторный. В номере отличный интернет. Очень понравился завтрак - вкуснейший домашний пирог, свежие овощи и фрукты. Расположение удачное: через дорогу банки, ресторанчики, от достопримечательностей тоже не далеко. Ночью тихо. Все понравилось, но больше всего - отношение персонала к гостям. Нам понадобился срочный ремонт машины, которую взяли в аренду - поехали с нами искать СТО, помогали договариваться с мастером, помогли найти запчасти. Из за ремонта машины было не так много времени на осмотр Эфеса - нам без проблем разрешили выехать с отеля на 2 часа позже без доплаты. Очень было приятно. Замечательный дружелюбный персонал! От отеля остались самые приятные впечатления!

Такого нет.

Ответ Selena Hotel
You are very pleased with everything about our hotel.It is a great honor for us.You are always welcome.

Хорошее соотношение цена-качество. Близко к основным достопримечательностям.

Небольшой, уютный отель. Очень удобное расположение

Завтраки сытные и разнообразные. Месторасположение - отличное. Рядом исторические достопримечательности. До отогара, откуда вы можете совершить поездки в Эфес и Шириндже, 5 минут пешком. Персонал доброжелательный и ненавязчивый.

Ответ Selena Hotel
These lovely reviews are lovely.It made us even happier.As you said,Our hotel is in the centre,walking distance to many places,our breakfast is great, our staff is friendly and helpful.It's even better with you.Always come.We'd be happy to see you at our hotel.

Очень хороший просторный номер, белоснежные полотенца, банные принадлежности со вкусом апельсина???? расположен удобно, относительно кафе и главной улицы, напротив базилика Святого Иоана. Завтрак очень вкусный и расположен на террассе с красивым видом на горы. Мы ночевали 1 ночь и нам все очень понравилось

Недалеко трасса и ночью слышен шум машин

Ответ Selena Hotel
Thank you very much for your nice comments.As you said,Our hotel is located in the centre,with a clean, nice breakfast.Walk everywhere.It is within walking distance of the train station and bus station ,restaurants and grocery stores.Our windows are of quality,you can't afford the sound when you close them.We're already out of car traffic. We'll always welcome you to our hotel

Удобное месторасположение. Рядом супермаркет. Просторная комната. Услужливый персонал на ресепшн. На втором этаже не работал wi-fi, после обращения быстро починили.

Твердый матрац. Плохая шумоизоляция дверей. Утром был шум из кухни, которая прямо над комнатой. Убирали раз в два дня. Полотенца не меняли. Просто сложили. Самое ужасное - не чищенный кондиционер. На решетке было настолько много пыли, что он даже не мог тянуть воздух. Пришлось под краном промыть фильтр, тогда исчез неприятный запах. Это заняло 5 минут. Я представляю, что там внутри... микробы... это же вред здоровью. Скудный однообразный завтрак, никакого мяса. Голодными не останетесь. Продают экскурсии в Эфес - 200 TRY. Как по мне, дороговато.

Ответ Selena Hotel
First of all, thank you for choosing our hotel. Because our beds are new, they're not embedded in it. Beds used by 5-star and deluxe hotels. There's no way it's a bad bed because our hotel is already new. In the morning, the kitchen is prepared so that our guests can eat everything warm and fresh. We don't put any stale products in. We're not preparing anything one day in advance.Fresh cake in the morning and the smell of the pastry makes everyone happy. Our rooms are cleaned all the time, and if your towel hasn't changed, they thought it was unused because the chair was floored on it. Your room was close to the reception, so why didn't you tell me when you wanted something? If air conditioning filters are cleaned once a week there is a problem why not share. Everyone is particularly pleased with the hot cakes, pies, potato pies, filled with everything, we could not make sense of finding a little delicious breakfast.Our breakfast is already open buffet, breakfast you can eat without limits how you were hungry we could not understand. It is very interesting to say that you want to discount the price for the tour we give price. It was $ 200. Already 72 tl efesin entrance, 35 tl Virgin Mary entry, 25 tl food, all day vehicle, English guidance, 3 places parking money, oil, driver. The 10 tl we will earn came to you high. You can't do this tour yourself anyway at this price. You have to keep a special taxi for yourself, guide fee, food, entrances. You'll save much more. Anyway, we'll always welcome you back to our hotel. But the important thing is that you are already staying at least 3 nights. Ask us when you need anything. Writing here after the holiday is over will not be a win for you. We always wait. Our best wishes...

Хотела е много добър. Използвахме го за спане преди посещение на Ефес и ни удовлетвори. Закуската е добра. Имаше къде да се паркира. Разговарят свободно английски. Персонала е усмихнат и вежлив. От хотела ни предложиха обиколка (платена) на Ефес и домът на Дева Мария (имаше организиран обяд).

Ответ Selena Hotel
Thank you for booking our hotel. You loved our hotel. You said everything was beautiful. That made us very happy. You loved breakfast, parking,staff, tours. We always wait. We are ready to do the best for you.

Месторасположение.

В номере нет сушилки, мусорного ведра, в номере не убирались.

Ответ Selena Hotel
First of all, thank you for booking our hotel. You said there was no dryer in the room. Every bathroom has a hair dryer hanging on the wall. You said there were no garbage cans in the room. There's a trash can in every room's bathroom.You stayed two nights. After the first night of your stay, the cleaning lady went into your room. You didn't use bath towels. It didn't change because it was clean. He picked up your room and went out.There's everything in your room. You wrote it as no. We don't know what you want to do. We talked to the staff.We don't understand your psychology. Everything is available in the room. Even if you don't, you see us at reception. Why don't you tell us. Here's what you get to write. You dropped our scores for things that we don't have. Our guests will be able to book our hotel. Please tell us if you see any missing while staying at our hotel. Writing here after you leave won't give you anything. If it is really missing, we will help you anyway.For example, this gentleman says there is no hair dryer. Every bathroom has it hanging on the wall. He said no trash cans. It's in every bathroom. It's a real shame. Writing them down points is very heartbreaking. If he told us this was gone in the bathroom, we'd say you didn't see it. We'd show.I love people so much, but I feel so sad when they do things like that. If there is a mistake, it should be said in this hotel. It's not a good thing it's written here to spend time. We're waiting for everyone at our hotel. For example, we would expect a thank you from our clean rooms and a nice breakfast. We'd like to thank you for our helpful staff. Think of everything nice. You said there was no trash can. Did it make you happy? Take good care of yourself. Always be on the right track...