Getares playa apartamento nuevo

Невозможно найти апартаменты. Нет никаких указателей. Звонил два раза по указанному телефону- без ответа. Потратили два часа на поиски места. По условиям проживания нужно заплатить депозит через PayPal. Заплатил депозит, по указанному email, отправил подтверждение по WhatsApp. Оказалось, что email на страничке неправильный, попросили отменить перевод и проплатить на другой адрес. Отменил перевод, но проплатить на другой адрес не смог, видимо PayPal на время заблокировал карту..И тут начались угрозы, что придут люди и выбросят нас нас на улицу, приедет полиция и нас арестуют и т.д. Предложенный мной способ оплаты на банковский счёт не принимался.. До глубокого вечера, несколько часов я не отрывался от телефона, вел переговоры. Нам разрешили остаться только после звонка в Booking и его посредничества. В общем все было ужасно и я сто раз пожалел, что выбрал это место.

Ответ Getares playa apartamento nuevo
This guest made the reservation and my assistant tried to contact the phone number that appears in the profile via wassap, which was not available, after waiting in the apartment for hours, the cleaning boy, who was cleaning because recently The last guests left, he found it downstairs looking for the address. This man thought that the apartment was waiting for him, when he should understand that there are more reservations and the check-in time is at 3pm. This is how it is marked and this is how the housing standards must be met. The cleaning boy gave him the keys and I trust that he would deliver the deposit later via PayPal, bizum or see each other, after several times requesting the deposit by wassap to another phone that he provided, this guest did not check in and when he did by PayPal you did it to the wrong address. Seeing that this person is not very knowledgeable in the computer world, the instructions for canceling PayPal income are provided. Later he only offered to give the deposit in hand and in cash, which he did not see as coherent because then it had to be returned in the same way and this person would no longer be physically present for the return. An entire afternoon trying to make the deposit, this person did not respond to the assistant, so much so that we were forced to ask Booking.com for help, and at the end of the afternoon he decided to cancel and leave with the whole apartment turned up and used, I had to mediate from abroad where I reside to reach an agreement and continue with the stay, leaving with its purpose that was NOT TO DELIVER A DEPOSIT ... A bad experience with guests like this man, who take advantage of the trust of the people , because he should have made the deposit before entering, but we trust that he would do it later. A deposit that we are forced to make because Booking does not take care of the breakages and damages in the house and we find ourselves helpless in that sense. I WOULD NEVER STAY AGAIN.