Mali Miločer Bay Accommodation

Шикарный вид в 112 номере, это 3 этаж, своя веранда. Близость к пляжам, в т.ч. до Каменово 15 минут неспеша, до Свети Стефана 20-25 минут. Рядом несколько супермаркетов, дорога, остановки. Вообще идеальное расположение, лучше чем в Будве, не так много людей. На первом этаже ресторан Гармония, приемлемые цены и вкусно. Хозяйка Татьяна говорит на русском языке, что важно. Можно заказать трансфер в аэропорт. В целом хорошее соотношение цена-качество, за те же деньги будет аналогичный номер в Адлере.

Жёстковатые полотенца. Душевая кабина не плотно закрывалась, вытекала вода на пол. Когда соседи открывали воду, в номере очень громко гудели трубы.

В шаговой доступности Св. Стефани.

Заселили меня в другой номер ( якобы с батарейным отоплением) который я не бронировала, аргументировав отсутствием отопления в номере, который я забронировала. Отопление ночью так и не включили, .т.к. якобы автоматика срабатывает при +12 градусов. В номере был кондей, но не было пульта от него. Окно номера, в который меня заселили, смотрело на стройку и двор, приходилось прикрывать плотные шторы среди дня, а свет при этом в номере горел тускло. Старая мебель и неаккуратное пастельное белье, жесткие полотенца, отсутствие мыла в ванной, горячая вода не сразу лилась, приходилось ждать... чувство не комфорта вызывало желание побыстрее съехать.

Ответ Mali Miločer Bay Accommodation
Dear Ekaterina, We are sorry to hear that you have had discomfort during your stay in our facility. We are still sorry that you did not mention the objections during your stay, but you waited to leave and publicly share your dissatisfaction. Our accommodation is not at the 5-star hotel level, but we try to make each guest feel comfortable and get the maximum that the facility can offer. Of course, everything is in line with the price. As for the room that was assigned to you, the change was made because the central heating was not available at the moment in the room you booked. I must note that the room where you stayed by all the standards is above the room you booked. Since automatic central heating is set to +12 degrees off, you are told to tell us if there is a need for additional heating. Since you had no objections, and on a few occasions you were lightly dressed in the room, we thought everything was fine. As for hot water, the central boiler is located on the ground floor. It is logical that it takes 2-3 minutes until cold water is pushed through the pipe and while warm water comes into the room. The boiler we use is serving the entire facility, and even in the storm of the season when all the capacities were filled, we never had any objections to the amount of hot water. The construction site you mention is our neighbors' house, which he has started building years back and due to lack of money was not able to finish it. So this is something we can not influence and make it go away. Although, as you say, furniture is old and towels heavy, in the house it is strictly taking care of hygiene and everything is kept clean and tidy. Bed linen and towels are neatly kept in our laundry room, as well as other accommodation units and facilities. Thank you for the time you set out to share the impressions of your stay with us. Still, it would have been more honest if you mentioned at least one of these remarks while you were staying with us, and thus gave us the opportunity to explain, instead of this public correspondence. Just an advice for your next trip - leave the expectations for luxury 5 stars at home, unless you pay for the same. - Family Mitrovic -