Garden View Home

Отличный персонал, все чисто и соответствует фото

Из одного душа пахнет канализацией, туда надо закрыть дверь, а так все отлично

все понравилось дом чистый , уютный , тёплый все необходимое есть . хозяйка приветливая . рядом поезд совсем не мешал . кровати удобные .

Месторасположение

Снимали для празднования 18 летия. Очень неприветливая и злобная хозяйка, которая живет рядом в доме и присматривает за посетителями. Когда узнала, что будут молодые люди 18-19 лет стала пугать, что вызовет полицию и выгонит в любой момент если ей что-то не понравится. Заезд указан в 15.00, нас пустили в 15.45. В 8 часов вечера забрала пульт от ворот, чтобы никто не смог въехать и выезать, потому что они с мужем ночью спят, а шум им мешает. Реальность соответствует описанию и фото на 60%. Праздник оказался испорчен. Никому не рекомендую.

Ответ Garden View Home
Dear, Andrey! Thank you very much for your review so hopefully guests who want to rent our property through cheating and/or with bad intentions will think twice and at the end will choose another accommodations. First of all we offer a very spacious, beautiful house where cleanliness and comfort stands at the highest standarts. This is one of the reasons why one of our rules is that parties/celebrations are under request. Unfortunatelly there are often situations when youngsters have no respect towards other property and is left demolished that is also the reason why most of properties like ours, even do not allow any kind of parties especially where teens are involved. But we do as there are still many respectfull and nice guests, who are happy to celabrate their special moment in our place. Secondly, few days before arrival I gave you the call as I usually do, to specify the whole info for reservation and special needs for the particular reservation. When I asked if there is going to be a celebration, the answer was yes, celebrating the birthday where all are grown ups with Highest education...I was glad to have matured guests, as usually there are no bad surprises with guests at this age. If from the very beginning you would mention that it was for 18th birthday where the only guests are 17, 18, 19 years old. If you would be simply honest that would be really nice beggining of our cooparation. But you were not! It is really sad to see what kind of example parents are showing to their kids as this is not he first time we are facing with similar situations. And if someone thinks that they rent our property through cheating and later when confronted start to rise up the voice, be arrogant and tell their own rules - these guests are very welcome to leave our property immediately. Thirdly, after these kind of bad experiences we have strict survilance over youngster parties to avoid any kind of fraud towards our property, starting from counting amount of the guests(reserved for 6 persons, come 26, not giving the remote control during the night as usually it gets lost(cost of 75 Euros) or guests even escape when realizing what damage have done to property), explaining the rules of the house, and checking the house before giving back the deposit. It is not allowed to be loud outside the property during the night hours, to disturb neighbours and other guests. At the end, I would like to add about cheking time that actually it was ready from 15:00, but as we had a little youngster party (that actually are choosing our place the third time) so just to make sure that for sure you recieve spotless clean house I advised not to come earlier than 15:30. In addition, we were so kind to let your son and sons friends stay longer at our property. To sum this up, I would advise for all the guests who want to rent others properties-please be honest and ask questions/ express any concers to avoid situations like this one. But for us it is really sad to have guests with this kind of attitude. Laura