Il Pioppo Antico

Все было прекрасно!!! буду рада вернутся! дом похож на музей, все сделано с любовью, вкусом, просто естетичесое удовольствие, очень просторно, муж сказал мы приехали в замок. хоязйка супер любезная, забронировала нам ресторан с самым лучшим столиком. болъшое поместье, бассейн, все в зелени, терасса и вид с нее прекрсны, дочь была в восторге, собака тоже. не сомневайтесь, вам понравится, для нескольких дней в италии, для шоппинга в фох тауне, лучший вариант.

все было отлично. улучшать нечего.

Очень старая квартира, чисто , но полы скрипят, собаки лают, комары как в тайге кусают. Нам не понравилось, мы были с ребенком 9 лет . Когда приехали на нас бросились 5 собак ( из них 2 огромных) они не кусаются как сказали Нам хозяева но приятно но мало. Цена была в Booking.com одна пришлось доплачивать 30 евро, досих пор разберемся. Вообще цена качества совершенно не соответствует.

Собаки про которых никто не предупреждал. Комары. Скрипучие полы и двери, безумная слышимость .

Ответ Il Pioppo Antico
Hello, I am forced to respond to your review. From the moment of your arrival, your attitude was a bit annoying. You have booked an apartment with us for two people. You presented yourself in three. No problem for us. We kindly informed you that the apartment was ready to receive up to four people. You said the mistake was ours, then booking.com. Later, at my request, you showed me the booking that clearly indicated that the reservation was for two.. This is the reason for the integration of the 30 euros. We were not asking for anything more than was due. All this has further upset you. With enormous effort and a pressing Booking request you have modified the reservation three hours after your arrival. I point out to you that the apartment was renovated 3 years ago. There are nineteenth-century furniture that furnish the apartment, but as can be clearly seen from the photos on the website, the kitchen and bathroom are new, as are the beds, floors, chandeliers, electrical and hydraulic systems, etc. The floors do not creak or even the doors! I understand that the style of the apartment may not meet your taste, but forgive me it is you who chose us. There are very modern hotels that you probably liked most. We are a dog friendly facility. It’s clearly indiacated on Booking.com. Forgive me again, we have dogs from 3kh to 20kg, absolutely friendly and accustomed to people, but they are in my property, not in the private garden of the guests. You have to be honest, the dogs did not rush towards you upon arrival, as the apartment has an entrance and a garden separate from the rest of the property, the dogs were inside my house! It is you who later and again to clarify that the mistake was ours and not yours who entered my house and I do not mean only my garden but also the entrance to my private home. The dogs barked, certainly ! They limit themselves to this, though. As for the mosquitoes, Madam I don't know what to answer. We are in the countryside. Unfortunately we do not have climate control. In order to meet this further discomfort we have offered mosquito repellent. Then according to you they sponges of the dishes were lacking. It was enough to simply open the cabinet under the sink and there was a new three-pack ready to use. However at your request we have delivered two new ones. I also point out that you were not respectful of the house rules. We kindly asked you not to leave your nine-year-old son alone in the pool for safety reasons. You “kindly” replied that your son had several swimming licenses and that he was very experienced and not to be worried. I explained again that the presence of an adult was necessary. You aswerd back: the responsibility is mine! Let's fly over the tone of your reply. Dear Madam, within my property, if anything happened to your child, I would have been responsible. As a result, for the twenty minutes after the baby's grandmother arrived, we supervised your child. We are very sorry your stay was not satisfing. Let me give you a friendly suggestion: next time when you are making a reservation carefully check for how many people you are reserving for, pay attention to the picture of the structures, if they are dog friendly or not, and to the many details that will make your holiday special and you to be in a better mood. All this will make the work of the structures that will have the pleasure to receive you as a guest easier. Sincerely, The Owner

Понравилось исключительно всё! Теплая встреча, неожиданный по красоте интерьер, роскошные спальни, вкуснейшие и богатые завтраки. Предупредительность и внимание во всем! Спасибо Симоне!

Все соответствовало нашим ожиданиям и даже больше.