Nostos Apartments

Много любезни и отзивчиви домакини. Страхотно местоположение.

Ответ Nostos Apartments
Thank you very much dear!!! Nice to meet you and hope you have a nice time in the rest of summer! Best regards Family of Nostos apartments

Радушие и отзывчивость хозяев отеля, чистый песчаный пляж очень близко, сытные завтраки, просторный номер, автобусная остановка недалеко, то что нужно для расслабленного отдыха, с семьей в том числе

не то что бы не понравилось, но не советовала бы ехать с совсем маленькими детьми - лестница каменная с высокими ступенями, полы в номере скользкие. Относится не к отелю, но туристам, думаю, информация полезна: поселок маленький, нет нормальных супермаркетов поблизости, только совсем маленькие, водички, мороженого и хлеба купить, ресторанов выбор тоже небольшой, зато тихо, никаких дискотек под окнами

Ответ Nostos Apartments
Dear Olga! Thank you very much for your words. Wish you all the best for your family! Best regards from all of us

Пляж хороший, довольно чистый, песчаный, много красивых ракушек ( детям очень понравилось там). До пляжа идти минут 5. Нормально готовят в отеле, достаточно вкусно. Продукты все свежие. Но меню нам не предложили, все пришлось воспринимать на слух. Без нормально знания английского сложно получить всю необходимую информацию. Завтрак нормальный, но это не шведский стол. Просто выбираешь какое-то блюдо и хозяйка готовит. Никаких фруктов, овощей вообще не предложили. Выбора чая и кофе нет (только чай липтон и кофе нескафе).

1. В номере грязно. Причем грязь там не убирали давным давно, особенно в санузле. В кухне над столешницей даже живет паук на просторной паутине... 2. Очень сильно пахло плесенью!! Спать и просто отдыхать в номере было невозможно. Поэтому мы уехали в другой отель сразу после первой ночи. Хозяйка сделала вид, что впервые узнала об этой проблеме. Я конечно понимаю, что наш номер стоил в сутки 35 евро, но мы ожидали, что там будет чисто и не будет пахнуть плесенью. Кстати, на фото все выглядит лучше, чем на самом деле. В целом отель находится в обычном частном секторе небольшой деревни. Мы там не нашли ничего интересного. Возвращаться туда снова точно никогда не будем.

Ответ Nostos Apartments
Dear, First of all thank you for your reviews, because we learn of you that it was wrong to think your children, and we don’t want to hassle them. I wrote that because you reserve the standard studio, a room exactly for 2 person, without ability to add more beds in the room, and you came 4 persons! Two adults and two big children. We told you many times that you couldn't stay in that room because you are 4 and room is for 2 person, but you answer to me that you sleep in the same bed all together in your home and all was ok, you has not problem and you confirm many times that. We were very stressed for that and more for you children. At the end we believe you that of course you had not problem, we want not to hassle you, and we tried to put one mattress in free space of room, for more comfort in your sleep, of course without extra charge! After all that you rated us with 2,5 in comfort! But you know and you saw the room which you reserved! And you insist to stay in this room! Secondly, we are sorry, because you told us that you do not know good English, and we have not menu in Russian, so, we tried to explain with more details the menu, which make every day new dishes and fresh, but from 1st second you choose without to know for other choices. With breakfast too, you told us what you want, without to allow us to serve our breakfast as we do it. (At the end, you order us -exept other, tosts and juises- 2 omelette and when we served it on your table, you told us that you need only one, and again we not charge you the 2nd one) Thirdly but very important, you offend us when you wrote that the room is dirty (!) and rate us with 2,5. We clean every day the rooms and we are 30 years in tourim. Never, Nobody told to us something like that! We have total rate in cleaning 9,7! For smell which wrote, of course was not mold, but moisture. Yes we had a problem with faucet (we told you when ask me, that maybe has problem with faucet) and the same day we called the hydraulic to repaired it. (as told you, too). Fourth, we take photos from our rooms and spaces exactly as they are...without make it better...Exactly that they are! And you told me that you saw the same place with photo when you reserved it and that all was perfect! And when you told us that you want to leave because your holidays plans change, you called your sister to explain us (because she speak better in English) that all was perfect and you have not any problem! In any case thanks for visited our region and our family business and we are sorry because you had not good memories, and of course because you do not tell to us the problems!!! We was by you from 1st second to find a solution, and at the end you do not tell us your problems! Wish you have perfect holidays in future. Best regards Family of Nostos apartments!