The Lookout Guest House

1. Хозяева дома. Очень вежливые, заботливые, всегда на связи. Рассказали, куда лучше сходить, где покушать в городе, что посмотреть. Хозяева дома готовят Очень очень вкусный завтрак. 2. Просторная комната с прекрасным видом на океан. На веранде гостевого дома можно было позавтракать с тем же видом на океан. А еще от отеля в пешей доступности маяк. В самом доме есть общая зона, бильярд и бассейн (у нас на всё это не хватило времени).

Ответ The Lookout Guest House
Dear Aleksei, Thank you so much for your wonderful review, we are so glad that you enjoyed your stay! We look forward to welcoming you back in the future. All the best, Herman & Elzanne

Очень доброжелюбный хозяин. Великолепный вид на бухту. Все фото отражают действительность. И она даже лучше. Огромная ухоженная территория виллы. Не к чему придраться при желании. Комфорт+роскошь.

Ответ The Lookout Guest House
Dear Alexey & Olga, thank you for taking the time to write a wonderful review! We are so happy that you enjoyed you stay and especially enjoyed our spectacular view! We enjoyed having you with us and of course little Joey loved the attention! All the best, Elzanne & Herman

Прекрасный вид на океан Замечательные владельцы Интернет-быстрый Очень чисто Удобная кровать , подушки. Есть чай, кофе, Вода , молоко и т.д.

Номер не стандарт, но не большой. Рассчитан на короткое пребывание Не удобный душ, сильно выдвинута лейка, вода сильно выходит за пределы. Раковина не удобная. Нет шкафчика или полочек для личных принадлежностей. Нужно закрыть дверь в туалет, чтобы выключить или включить в нем свет. Много не продуманных мелочей. В нашем номере не предусмотрены халаты и тапочки))), но по нашей просьбе, нам их дали. Все очень просто. Цена за данное размещение завышена.

Ответ The Lookout Guest House
Dear Tattiana & Dimitri, Thank you for taking the time to review us, we enjoyed meeting you! We are glad that you enjoyed the ocean view, our hospitality and the cleanliness, but would really like to clarify some of the negative points you have mentioned: The room you have booked yourself is our Deluxe Sea View Suite, it is one of our largest rooms and as clearly stated on Booking.com the room size is 30 m². In addition, we have also clearly stated on Booking.com that bathrobes are not included in our Deluxe Sea View Suites, however we are glad that we were able to provide you with a set upon request. As we have not received any complaints on the rain shower or the large sink, we will look into the points you have mentioned, however there is a shelf in the bathroom - wall mounted to the right of the mirror. We do note that the bathroom light switch is slightly inconveniently positioned, however none of our guests have ever had an issue with quickly sliding the bathroom door open to switch on the bathroom light. As per the many lovely conversations we have had with you, you have mentioned how you enjoyed the minimalistic feeling of our Guest House’s interior, thus leaving us confused as to your comment on ‘the many unreasoned little things’ and in the same sentence also mentioning ‘everything is very simple’. We’d appreciate if you could let us know what you felt was lacking so that we can look into this. Also, we would highly recommend that the next time you visit you check-in a bit earlier and check-out a bit later if possible so that you can enjoy all our facilities on offer and our delicious breakfast on the large balcony overlooking the ocean. Perhaps your 19:30pm check-in and 06:00am check-out made you feel we are overpriced. We did however also have our smaller budget rooms available, which you chose not to book instead. Lastly, we will continue to always maintain the very high standards we set ourselves in terms of cleanliness, and although we appreciate your comment about the Guest House being “very clean”, we were again very puzzled as to why you would have given us a score of 7.5 for cleanliness? We do value any feedback as a small business and will take your points to heart and will continue to work on improvement. Thanks and wishing you all the best, Herman & Elzanne