Occidental Granada

Проживали в отеле 2 ночи , во время путешествия на автомобиле по Испании. Есть подземная парковка. Локация отеля очень хорошая до центральных улиц несколько мин пешком и в тоже время тихий , спокойный район. В отеле шикарные кровати на которых очень комфортно спать. Хорошие завтраки. В номере есть все необходимое , персонал приветливый . Рекомендую.

Ответ Occidental Granada
Dear Guest, First and foremost we would like to thank you for choosing our Occidental Granada hotel for your visit to Granada and for recommending us to the travel community of TripAdvisor, this is undoubtedly the best reward for us all. We are glad that the room in which you stayed met your expectations and that the location in which we are out of your liking as we are close to the historic center and as you comment with a pleasant walk you can make the visit of the city. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. The management Occidental Granada

Шумоизоляция хорошая, почти ничего не слышно, только из-за двери, но уже утром, когда активно ходят. Месторасположение удобное, рукой подать до центра, и в моем случае было рядом с рабочей локацией. Парк ещё хороший рядом.

Нет мини-бара, хотя прайс-лист лежит, нет чайника и даже кулера с водой, приходится покупать воду в магазине.

Ответ Occidental Granada
Dear Sofia, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We regret that the equipment of the room has not been to your liking, since our rooms do not have a kettle, we take note in the future to try to take it into account. Regarding the minibar according to the price list, it is on request that you need what you need 24 hours a day. On the other hand, we are glad that the location we are in has been to your liking. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. The management Occidental Granada

Мы были на авто, удобный подъезд и паркинг в отеле за 18 евро в день. Хорошие матрасы и подушки, отлично выспались. Быстрое оформление. Сейф бесплатно с залогом 20 евро, чайник по нашей просьбе дали бесплатно. Чисто.

Звукоизоляция номеров не идеальная. Берите номер на верхнем 6м этаже, будет очень тихо.

Ответ Occidental Granada
Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We do our best to ensure that the noise levels always stay within the sensible limits so our guests are not disturbed by exterior traffic noise. Sometimes it is impossible to guarantee this as there are going to be moments during the early hours for instance where some traffic noise may be heard from the local municipality services, especially on our lowest road facing floors. We are however happy to know that thankfully we had availability and were able to provide you with alternative accommodation Thank you for mentioning our parking service, we really apreciate your comments and we are glad to read that it was very useful during your visit to the city. Undoubtedly, in a city like Granada, where getting around with a car is sometimes complicated, having our own parking at our facilities with direct access to the rooms turns out to be necessary to make our guests forget the vehicle and just be worry about enjoying the stay We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon The management Occidental Granada

Очень понравился номер - просторный, свежий. Чудесная, удобная кровать с кучей подушек на любой вкус. Большая, чистая ванная комната, с возможностью включить инфракрасную лампу. Разнообразный, вкусный завтрак. Рядом с центральной улицей с магазинами. Рукой подать до собора. Есть возможность припарковать машину(хоть и платно) на их подземной парковке - это конечно огромный плюс для путешественников.

Ночью в номере потрескивал холодильник - отключить его так и не удалось.

Ответ Occidental Granada
Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Granada hotel and are delighted to read that we were able to match your expectations. We are very sorry to read the disturbances caused by the fridge unit in your room and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our reception desk for anything we may do for you to fully enjoy your stay among us. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Thank you for mentioning our parking service, we really apreciate your comments and we are glad to read that it was very useful during your visit to the city. Undoubtedly, in a city like Granada, where getting around with a car is sometimes complicated, having our own parking at our facilities with direct access to the rooms turns out to be necessary to make our guests forget the vehicle and just be worry about enjoying the stay Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. The management Occidental Granada

Очень чистый отель, отличное расположение. Парковаться можно на улице (в выходные бесплатно), или за 18 евро на подземной парковке отеля. Большой номер с огромной кроватью, большая ванная комната. Круглосуточный ресепшен, можно оставить багаж.

Завтрак красивый и разнообразный, но блюда не очень вкусные.

Ответ Occidental Granada
Dear Stanislav, Thank you for reviewing your recent stay in our Occidental Granada. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. Moreover, we lament reading that our buffet offer did not live up to your expectations as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights, however as we receive guests of all nationalities and ages, we do not over spice the dishes in order to please all palates, nevertheless there is a wide spice station in our buffet for our guests to help themselves and season their dishes to their liking. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We also regret your words about the situation, just in the center of Granada. This point it´s really apreciated by most of our guests, and you have all the main monuments in a really short walking distance. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon The management Occidental Granada

Все было замечательно. Приветливый персонал, все говорят по английски, нас заселяла девушка по имени Lourdes Padillo, подсказала нам где припарковаться, отличное место для ужина и как добраться до Альхамбры. Кровать в номере неверно удобная, действительно мощный фен

Парковка при отеле дорогая, но можно припарковаться на белой линии недалеко от отеля совершенно бесплатно. Не помешал бы штопор в номере

Ответ Occidental Granada
Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Thank you for the wonderful description of the room we accommodated you in during your stay, it is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. The management Occidental Granada

Очень хорошие матрацы, много подушек, в номере чисто. Очень хорошая, новая сантехника. Расположение отеля удобное - 300 метров до большого супермаркета, рядом метро - 150 метров.

Ответ Occidental Granada
Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Granada hotel and are delighted to read that we were able to match your holiday expectations. we are very pleased to read that you liked the room we accommodated you in and that you found it to be clean and comfortable at all times. We also thank for your words about the situation, just in the center of Granada. This point it´s really apreciated by most of our guests, and you have all the main monuments in a really short walking distance. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. La Dirección Occidental Granada