NJV Athens Plaza

Удобное расположение конечно,самый центр Афин! Но сама гостиница никак не вытягивает на 5!Все очень старое,я такого аппарата регулирования света в комнате вообще никогда не видела ???? уборка состояла из заправлен а кровати и новых полотенец! Душ практически не работал,розеток у кроватей нет !Плюсом к неудобствам ,что были закрыт временно ресторан,толи ограничения,толи отпуска

Ответ NJV Athens Plaza
Dear Анастасия, Warm greetings from the NJV Athens Plaza. We would like to thank you for choosing us for your stay in Athens and for rating us so highly! We sincerely thank you for praising our hotel's top location in the heart of Athens, so close to all major attractions. We were very much concerned though with your estimation about the cleanliness of your room. Please stay assured that our Housekeeping ladies clean all rooms thoroughly, following all hygiene regulations, to keep all our Guests well and safe. We apologize for not meeting your expectations regarding the lack of sockets next to the beds. We would also like to let you know that our Front Office team are there, 24/7 to solve any issues that may occur, once notified. They could have sent our Maintenance team to repair the shower. We sincerely apologize for the inconvenience caused. Once again, we would like to thank you for staying with us and hope to have the pleasure of welcoming back soon. Kind regards, Marilena Zografaki, Marketing Manager, NJV Athens Plaza

Самый центр, прекрасный вид на Акрополь. Отличный персонал. Была прекрасная дополнительная кровать для ребёнка.

Отель содержат в отличном состоянии, но ремонт был немного не свежий что не испортило пребывание

Ответ NJV Athens Plaza
Dear Igor, Warm greetings from the NJV Athens Plaza. We would like to thank you for staying with us and for writing a review with booking com. We were delighted to see that your stay was comfortable and our top location in the heart of Athens was so very well appreciated. We were also very happy to read that you enjoyed the majestic view of the Acropolis from your room and that the excellent performance of our staff was among your positive comments. We thank you once again for choosing our property for your stay in Athens. We hope to have the pleasure of welcoming you and your family again soon. Kind regards, Marilena Zografaki, Marketing Manager, NJV Athens Plaza

Чисто, нормально, хорошее расположением, рядом есть кафе-магазины-рестораны.

Всё норм.

Ответ NJV Athens Plaza
Dear Yulia, Warm greetings from the NJV Athens Plaza. We would like to thank you for choosing our property for your stay in Athens and for rating us so highly. We were delighted to see that cleanliness along with our top location was so very well appreciated. Our main concern is to offer all our Guests a most clean and safe environment to enjoy. We appreciate all your kind comments. We thank you once again for choosing our hotel for your stay in Athens. We hope to have the pleasure of welcoming you back soon. Kind regards, Marilena Zografaki, Marketing Manager, NJV Athens Plaza

Месторасположение отличное. Прям в центре города. Номера чистые и уютные. Завтраки нормальные, единственное персонал не успевал брать заказы по поводу горячих напитков, я так свой и не дождалась, так как очень спешила. Ещё на завтраки обязательно нужно одевать перчатки и маску. Что немного напрягает, но с этим ничего не сделаешь по ходу наших событий.

Ответ NJV Athens Plaza
Dear Tamara, Our warmest greetings from Athens! We would like to thank you for choosing the NJV Athens Plaza for your stay in Athens and for writing such a positive detailed review of our property. We appreciate your kindness and high rating. We thank you for appreciating our location, the cleanliness and the comfort provided. We apologize for the inconvenience caused due to the hygiene and safety regulations. Health protocols are in place and we do our best to keep all our Guests safe and healthy. We thank you once again for staying Kind regards, Marilena Zografaki, Marketing Manager, NJV Athens Plaza

работа горничных

все

Ответ NJV Athens Plaza
Dear Guest, Greetings from the NJV Athens Plaza! We thank you for choosing our Hotel for your stay in Athens and for praising the top performance of our Housekeeping ladies. We were very much concerned reading your review and we sincerely apologize for not providing you a most memorable accommodation experience during your stay in our property. We thank you once again for staying with us; we hope to have the pleasure of welcoming you back in the future so that perhaps your estimation about our property may be reconsidered. Kind regards, Stellianna Kavallieratou, Marketing Coordinator NJV Athens Plaza

Расположение отеля действительно отличное в самом центре, если взять номер с видом на Акрополь (как мы и выбрали), то заодно можно с балкона отлично наблюдать смену караула. Благодарим руководство отеля за подаренную бутылку вина и оливкового масла.

Персонал вежлив но не более того, завтрак на 3-ку, явно не тянет на звездность отеля. Вообще отель производит впечатление давно не ремонтированного. Для одной ночи подходит. Возможно мы слишком привередливы. У наших друзей за стенкой "пели" трубы и спать было неудобно. По соотношению цена/ качество наверное можно выбрать что-то гораздо лучше. Это наши впечатления и мы не претендуем на полностью адекватное мнение.

Ответ NJV Athens Plaza
Dear Alexander, Greetings from the NJV Athens Plaza! We thank you for choosing our Hotel for your stay in Athens and for praising our top location in the heart of the city center. We were delighted to read that you enjoyed the view of both the Acropolis and the changing of the Guards from your balcony and that our gentle offer of gifts was so very much appreciated. We were unpleasantly surprised reading your comment about the performance of our staff. Please be advised that generally we receive a very positive feedback about the kindness and the top performance of our people. We sincerely apologize that this was not the case. We were very sorry to read that our rich breakfast buffet has not met your expectations. We kindly inform you that our Kitchen staff remains in all Guests’ disposal and, in case requested, would have been more than willing to prepare a dish of your preference. We sincerely apologize for any disturbance caused due to the exterior noise. Unfortunately, there are some cases where exterior traffic noise may cause some disturbance, although our windows are soundproof. We apologize once again for any inconvenience caused and we would like to reassure you that our staff does its best in order to satisfy all guests’ expectations. Regarding your comment about the condition of the property, please be advised that throughout the year there are several renovations performed and that our Maintenance team works hard so as to keep it in excellent condition and provide a most memorable accommodation experience to all of our Guests. We thank you once again for your review; we hope to have the pleasure of welcoming you back in the future, so that perhaps your estimation about our property may be reconsidered. Kind regards, Stellianna Kavallieratou, Marketing Coordinator, NJV Athens Plaza

Местоположение

Очень тонкие стены, все слышно, сильный запах плесени в комнате. Что бы включать лампы надо передвигаться по комнате. Завтрак очень скромный: овощи не свежие, фруктового салата нет. Масла смазать на булочку нет. Под дверью большой просвет и ночью оттуда светит свет.

Ответ NJV Athens Plaza
Dear Vladimir, Greetings from the NJV Athens Plaza! We thank you for choosing our Hotel for your stay in Athens and for praising our top location in the heart of Athens city center. We were very much concerned reading your review and we sincerely apologize for any inconvenience caused in the allocated room. Please be advised that your comments have already been sent to our Maintenance team, who perform at their best so as to keep the property in excellent condition. We would also like to inform you that during 2016-2018 there were several renovations performed all over the property (lobby, Plaza Café, Presidential Suite, other Suites, Exterior of our building, conference halls) and please stay assured that our Maintenance team works hard to keep it in excellent condition. We sincerely apologize that our rich breakfast buffet has not met your expectations. Please stay assured that your comments have already been sent to our F&B department for further examination. Once again we would like to apologize for the inconvenience caused. We thank you once again for staying with us; we hope to have the pleasure of welcoming you back in the near future so that perhaps your estimation about our property and services may be reconsidered. Kind regards, Marilena Zografaki, Marketing Manager, NJV Athens Plaza