prizeotel Hamburg-St.Pauli

Приятный и комфортный номер. Внимательный и вежливый персонал.

Номер был не хорошо убран. На простыни было пятно, а в душевой несколько волосин.

Ответ prizeotel Hamburg-St.Pauli
Hi Elena! Thank you for your stay, it made us happy to have you with us ???????? It is unfortunate to hear you found your room to be not perfectly clean, for that we sincerely apologize. We would have loved to apologize to you in person as well, and ensuring your comfort in your room is our number one priority. Whenever you need us we are there for you, and you can always let us know how you feel. Hopefully, the rest of your visit was enjoyable, and we look forward to seeing you again ???? Wishing you a great start to your week, your team prizeotel

Тихо, технологично, есть беспроводная зарядка, можно добраться пешком до основных достопримечательностей в центре и рядом порт. Магазин лидл совсем рядом и работает до 11.

Находится по соседству с кварталом красных фонарей

Ответ prizeotel Hamburg-St.Pauli
Hi Daniil! ???????? Thank you for your amazing review & for staying with us in Hamburg!! We're happy to hear that you had a pleasant time & would love to see you again sometime! Hamburg-St.Pauli is famous for being one of Germany's most vivid party districts which of course attracts a wide variety of people. Next time, If you want to visit Hamburg but don't want to stay close to the Reeperbahn, you'd enjoy our prizeotel Hamburg-City, which lays within 10 minutes walking distance from central station ???? We wish you a wonderful week! ☀️ Best wishes, your team prizeotel

Завтрак приличный, но дорогой. Тем более если оплачивать сразу. Лучше заранее- будет дешевле.

Вокруг отеля грязно. Комнаты маленькие, а стоимость высока.

Ответ prizeotel Hamburg-St.Pauli
Dear guest, thank you for staying with us in Hamburg & taking some time aside to share your feedback with us. We're sorry to hear that you weren't fully satisfied with your stay. During the time of your stay, there was a lot going on - not only with us but all over Hamburg. What we want to say is: Our prices depend on the demand. So if there are trade fairs or big events/ main travel time in the city, we are booked out way in advance and our rates end up getting higher. In general, we offer high-comfort design rooms starting at 59 € per night - this price is really not uncommon; so it's not just an empty advertising promise. If you are flexible regarding your travel period by any chance, it is worth comparing different times. Also to book early in advance is usually worthwhile. We'd love to see you again sometime & hope that you got to enjoy Hamburg. We wish you a wonderful week! Best wishes, your team prizeotel

Маленький номер с неработающим кондиционером с окнами на шумную улицу. Студенческая общага.

Ответ prizeotel Hamburg-St.Pauli
Hi Геннадий, thank you for taking some time aside & sharing our feedback with us ..even though it didn't end up being as positive as we would've wished for. It's unfortunate that you weren't fully satisfied with your stay. It's true that our rooms aren't the biggest.. neither are our prices. On 16 sqm you will find a lot of equipment though, like our big double bed, the 42"" Apple TV, the music lamp and the floor heating in the bathroom. Air conditioning and free high-speed WLAN are also a matter of course with us & the hearts of our team members are all the bigger! If there's anything we can do next time to make you feel more comfortable, please let us know and we'll do our best to make you happy! We are a 2** Economy Hotel and in general, we offer high-comfort design rooms starting at 59 € per night - this price is really not uncommon; so it's not just an empty advertising promise. If you are flexible regarding your travel period by any chance, it is worth comparing different times. Also to book early in advance is usually worthwhile. During the time of your stay, there was a lot going on - not only with us but all over Hamburg. What we want to say is: Our prices depend on the demand. So if there are trade fairs or big events going on in the city, we are booked out way in advance and our rates end up getting higher. We're also sorry to hear that you didn't enjoy our delicious breakfast buffet. Our breakfast buffet for 11 € includes 4 different types of sandwich meat (+ 2 meat spreads). We also have a selection of different cheeses, yoghurts, homemade Bircher muesli, fresh fruit, freshly baked rolls (on request also gluten-free), chocolate spread rolls, Franzbrötchen, our butter- and nutella-dispensers, jams, honey, cream cheese, hardboiled eggs, a pancake machine, fruit juices, milk, a variation of 9 different teas and more than 16 different coffee specialties (optionally also with soy milk and lactose-free milk). If there's anything else that you're missing at our breakfast buffet next time, please let us know and we will do our best to fulfill your wish. Nevertheless, it's a bummer that we weren't the right hotel for your wishes during your stay in Hamburg. We still want to let you know though, that we'd be happy to see you again sometime & wish you a wonderful week. Best wishes, your team prizeotel

чистота и расположение близко к нашим партнерам

работники рэсэпшен работают вяло с нежеланием - никогда не увидил улыбки на их лицах

Ответ prizeotel Hamburg-St.Pauli
Hi LEONID, thank you for taking some time aside & sharing your feedback with us ???????? We're glad that you enjoyed staying with us in Hamburg. At the same time, we're sorry to hear that you didn't experience our team members as cheerful as they usually are ???? Of course we're aware that our team members are playing a major role in creating a comfortable and enjoyable atmosphere inside the hotel. It's unfortunate that you apparently didn't catch them on their greatest day. We'll forward your review to them, as we believe that one of the best opportunities to learn is to see yourself through someone else's eyes ???? We wish you an amazing week & hope to see you again sometime! ☀️ Best wishes from Hamburg, your team prizeotel

Доступность к любому виду транспорта, чистота и тишина - несмотря на шумный Репербан за углом...Ненавязчивый и приветливый персонал.

Отсутствие холодильника

Ответ prizeotel Hamburg-St.Pauli
Hi Av_K ???????? Thank you so much for your amazing review!! ???? We hope you had a wonderful time in Hamburg & that we get to see you again sometime!! ???? It's true that we don't have a fridge in our hotel rooms. On the one hand, it's because we are a 2-star economy hotel (even if you might not notice it at first glance ????). On the other hand, we renounce such additional elements, in order to be able to offer our guests rather durably as favorable prices as possible. Instead we decided to rather put our focus on our large & comfortable double bed, the 42"" Apple TV, the music lamp, underfloor heating & super fluffy towels in our bathrooms, air conditioning & free high-speed WIFI ???? You can find a wide range of drinks and snacks at any time in our lobby lounge though ???? We wish you a wonderful evening!! Best wishes, your team prizeotel

Яркий интересный дизайн номеров, отличное месторасположение, чистота на уровне, персонал вполне доброжелателен и отзывчив.

В номере не предусмотрена вода в бутылках. Если захотел пить - шагай в магазин.

Ответ prizeotel Hamburg-St.Pauli
Hi Владимир, thank you for staying with us & taking some time aside to share your impressions ???????? We're overjoyed to hear that you had a great time & hope to see you again sometime!! ❤️ It's true that we don't have a minibar in our rooms. On the one hand it's because we are a 2-star economy hotel (even though it might not be noticeable at first glance ????). On the other hand we renounce such additional elements, in order to be able to offer our guests rather durably as favorable prices as possible. Instead we decided to rather put our focus on our large & comfortable double bed, the 42"" Apple TV, the music lamp, underfloor heating & super fluffy towels in our bathrooms, air conditioning & free high-speed WIFI ???? You can find a wide range of drinks and snacks at any time in our lobby lounge though ???? Have a wonderful evening! ❤️ Best wishes, your team prizeotel