Les Hauts de Gageac Maison d'Hôtes de Charme

Комната в старинном каменном доме, сама по себе небольшая, но уютная, ночью было тепло, даже жарко. Матрас очень комфортный, твердый. Все новое, чистое, сверкающее белизной и чистотой. Вай-фай хороший, телевизор не включали. Есть кофе-машина с двумя капсулами. Содержимое мини-бара платное. Завтрак прямо как в шато, в каминном зале, скромный (без яичницы, без нарезок), но очень вкусный (йогурт, свежевыжатый сок, свежайший хлеб, выпечка, немного варенья, масло, нарезанные ломтиками фрукты, кофе или чай). Во время завтрака из окна наблюдали за оленями, которые выходят из леса кормиться. Сама деревушка очень необычная, в путеводителях пишут, что другой такой во Франции нет.

Обязательно запланируйте звонок хозяину по приезду в деревню, потому что самостоятельно без его помощи отель найти нереально. Но это скорее замечание, а не претензия, потому что само по себе размещение нам очень понравилось.

Ответ Les Hauts de Gageac Maison d'Hôtes de Charme
Thank you very much for this very nice comment. We are very happy that you enjoyed your stay with us and that you particularly appreciated the village of La Roque-Gageac, classified among the Most beautiful villages in France. You were right not to turn on the TV, these were the real holidays! For the minibar, sodas, beers and champagne are paid (as in all hotels and B & B's) but water is free, like coffee and tea available. You have been lucky for the deer because they come regularly but not every day. Regarding access, without being disparaging, our house is indicated from the village and you had at your disposal a very precise access map. It is true that on the evening of your arrival, it was dark and there was fog, which may have made your visibility difficult. We wish you a safe journey back to Moscow and hope to see you again on a future trip to France.

Хубава къща и басейн. Добра закуска. Мястото е тихо. Домакините са общо взето любезни.

Ответ Les Hauts de Gageac Maison d'Hôtes de Charme
We thank you for your comment. Apart from the pool, the breakfast and the quiet, it seems that you have not enjoyed your stay with us and we are sincerely sorry. We understand your dissatisfaction with the access because, and we specify it to our guests before their arrival, it is true that to access our house requires a maneuver by car, but it is only a slope downwards over 20 meters and not "extremely difficult and complex maneuvers". We have been negotiating for several months with the town hall to do some work to solve this problem, which should be done in a few months. However parking is 100 meters from the house and my husband offers to get on and / or get off your luggage. Yes it is true that one of the rooms you occupied is a bit dark. This is explained on the one hand because it is the characteristic of the old typical Perigord houses that have small openings to preserve the freshness during the hot weather and on the other hand because the shutters were closed for the same reasons (do not bring in the heat while it was not far from 35 °). Indeed we did not allow you to use our kitchen and our barbecue because it is not the concept of a bed and breakfast: the hosts rent a room, eventually take a meal prepared as part of a table or go out for dinner outside. Perhaps renting a cottage with kitchen and household equipment would you have agreed better? We saw on your arrival that you were surprised at the place, you arrived with your shopping and were amazed that breakfast was included and served to you. As a result, we allowed you to store your groceries in our refrigerator and we made an exception by allowing you to dine under our pergola. Actually that night we received friends for a barbecue because we had not expected you to be there at dinner time. We apologize for any inconvenience. Finally, we found you very strict about the location of our house that we want because it is located on the heights of one of the most beautiful villages in France, with a magnificent view of the Dordogne valley, 5 / 10 minutes from the main sites of Périgord. Regarding the equipment, we provide our guests with water, Damman tea and Nespresso coffee at will, Nuxe products, bathrobes, slippers, bath towels for the pool, but it was not you it is not enough. We are sorry that you have not appreciated the quality of our bedding, the comfort of our rooms and outdoor facilities (breakfast furniture, deckchairs for the pool ...) that delight our guests. Finally, please again accept our apologies and regret that your stay with us did not meet your expectations. Yours truly