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Об отеле
Курортный отель SOL by Meliá Phu Quoc расположен посреди тропического сада на пляже Чыонг в городе Дуонг-то, что на острове Фукуок. К услугам гостей частный пляж, терраса для загара и открытый бассейн, работающий круглый год. Постояльцы могут искупаться в бассейне, сходить на профессиональный массаж в спа-центре Body and Sol или просто отдохнуть под солнцем на балийских кроватях у бассейна. В числе прочих удобств бесплатная общественная парковка и бесплатный Wi-Fi на всей территории.
Каждый номер оснащен телевизором с плоским экраном. Из некоторых номеров открывается вид на море, бассейн или сад. Во всех номерах обустроена собственная ванная комната с душем, полотенцами, тапочками и бесплатными туалетно-косметическими принадлежностями.
Жемчужная ферма Фукуока находится примерно в 1,5 км от отеля. Расстояние до международного аэропорта Фукуока составляет 6,4 км. Для гостей организуют бесплатный трансфер от/до аэропорта.
Сотрудники круглосуточной стойки регистрации говорят на нескольких языках. Тут можно пройти индивидуальную регистрацию заезда и отъезда, а также воспользоваться камерой хранения багажа и услугами консьержа. На территории отеля работают бизнес-центр и сувенирный магазин.
В ресторане The Kitchen с видом на тихий сад подают блюда местной и интернациональной кухни как в формате «шведский стол», так и по меню. В ресторане Shack можно заказать различные закуски, соки и уличную еду.
Особые условия
Оплату необходимо внести посредством банковского перевода до приезда. Администрация объекта размещения свяжется с вами после бронирования и предоставит необходимые инструкции.
При регистрации заезда необходимо предъявить действительное удостоверение личности с фотографией и кредитную карту. Пожалуйста, примите во внимание, что выполнение особых пожеланий не гарантировано и может потребовать дополнительной оплаты.
Пожалуйста, заранее сообщите SOL by Meliá Phu Quoc предполагаемое время прибытия. Вы можете использовать поле «Особые пожелания» при бронировании или связаться с объектом размещения напрямую — контактные данные указаны в вашем подтверждении бронирования.
Guests are required to request extra bed and/or child's cot/crib prior to arrival date. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The property provides a roll away bed or a sofa bed if you request extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes. Pets are allowed at the property and are charged VND 700,000 (including taxes) per stay. Rate includes pet food bowl, but excludes pet food.
A security deposit is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation. Please note that the deposit is in Vietnam Dong 1,000,000 (VND) only.
Достопримечательности
Трансфер
Для заказа трансфера до отеля вы можете воспользоваться сервисом KiwiTaxi.
Трансферы в Фукуок
Показать трансферы из ФукуокаПопулярные направления | ||||
Пном Пень | Хатьен Пирс | от 14073 p. | показать | |
Другие направления | ||||
Аэропорт Пномпеня | Хатьен Пирс | от 14073 p. | показать | |
Сиануквиль | Хатьен Пирс | от 15571 p. | показать | |
Аэропорт Сиануквиль | Хатьен Пирс | от 15571 p. | показать | |
Сиануквиль Порт | Хатьен Пирс | от 15571 p. | показать | |
Аэропорт Хошимина «Таншоннят» | Хатьен Пирс | от 16768 p. | показать | |
Хошимин | Хатьен Пирс | от 16768 p. | показать | |
Бинь Чау | Хатьен Пирс | от 28446 p. | показать | |
Услуги
Общие
- Парковка
- Допускается размещение домашних животных
- Бесплатная парковка
- Парковка на территории
- Wi-Fi доступен на всей территории
Питание и напитки
- Ресторан
- Доставка еды и напитков в номер
- Бар
- Снэк-бар
- Специальные диетические меню (по запросу)
- Детское меню $
Услуги бизнес-центра
- Конференц-зал/Банкетный зал $
- Бизнес-центр $
- Факс/Ксерокопирование $
Стойка регистрации
- Круглосуточная стойка регистрации
- Ускоренная регистрация заезда/отъезда
- Сейф
- Обмен валюты
- Экскурсионное бюро
- Камера хранения багажа
- Услуги консьержа
- Индивидуальная регистрация заезда/отъезда
- Запирающиеся шкафчики
Бассейн и оздоровительные услуги
- Фитнес-центр
- Спа и оздоровительный центр $
- Массаж $
- Открытый плавательный бассейн
- Частная пляжная зона
- Открытый бассейн (работает круглый год)
- Пляж
- Бассейн с видом
- Бар у бассейна
- Бассейн
Зоны общественного пользования
- Сад
- Терраса
- Терраса для загара
Разное
- Номера для некурящих
- Номера/Удобства для гостей с ограниченными физическими возможностями
- Семейные номера
- Лифт
- Кондиционер
- Места для курения
Транспорт
- Трансфер от/до аэропорта
- Прокат велосипедов
- Трансфер (бесплатно)
- Трансфер от/до аэропорта (бесплатный)
Спорт и Отдых
- Рыбная ловля за территорией $
- Дайвинг за территорией $
- Ныряние с маской и трубкой за территорией $
- Кулинарный мастер-класс $
- Живая музыка/выступление $
Услуги уборки
- Прачечная $
- Услуги по глажению одежды $
- Дневная уборка номера
Сервисы
- Интернет
- Wi-Fi
- Бесплатный беспроводной доступ в Интернет
Развлечения и семейные услуги
- Детская игровая площадка
- Ночной клуб/Диджей
- Детский клуб
- Вечерняя программа
Безопасность
- Круглосуточная охрана
- Охранная сигнализация
- Датчики дыма
- Огнетушители
Уборка
- Используются чистящие средства для защиты от коронавируса
- Стирка постельного белья, полотенец и вещей гостей выполняется в соответствии с местными нормативными требованиями
- Дезинфекция жилья проводится перед приездом каждого нового гостя
- После уборки жилье опечатывается до прихода гостя
- Уборка объекта выполняется профессиональными клининговыми компаниями
- Гости могут отказаться от уборки
Еда и напитки
- Соблюдается физическое дистанцирование в обеденных зонах
- Еду, которую подают в объекте, можно заказать в номер
- Все тарелки, стаканы, столовые приборы и другая кухонная посуда продезинфицированы
Обеспечение безопасности
- Соблюдаются все протоколы безопасности, принятые местными властями
- Нет предметов совместного использования (бумажное меню, журналы, ручки, газеты и т. д.)
- Антибактериальный гель для рук доступен в номерах и местах общего пользования
- В объекте следят за состоянием здоровья гостей
- Есть аптечка первой помощи
Социальное дистанцирование
- Соблюдаются правила физического дистанцирования
- Предусмотрены защитные экраны или перегородки между сотрудниками объекта и гостями, где необходимо
Типы номеров
Стандартный номер
Улучшенный номер
Люкс Xtra Sol
Улучшенный номер с выходом к бассейну
Полулюкс Xtra Sol
Стандартный номер (для 3 взрослых)
Стандартный номер (для 2 взрослых и 1 ребенка)
Улучшенный номер (для 3 взрослых)
Отзывы от Booking.com
Dear Mr/Mrs. Kristinka, Xin Chao, from SOL by Meliá Phu Quoc! It is a big honor for all of us to have you as our guest. You cannot imagine how proud we are and the whole team were when reading your glowing review. We are delighted to learn that we had provided an excellent stay and particularly value of our hotel. Your feedback regarding from your recent stay with us are gorgeous and greatly appreciated and will help ensure the services provided at SOL by Meliá Phu Quoc are of the highest quality. We wish you a very happy and prosperous new year. Stay safe and beat the Pandemic season with new year energy. Thank you once again for your feedback and we look forward to welcoming you again in Phu Quoc Island. Sincerely Yours.
Dear Valued Guest, Xin Chao, from SOL by Melia Phu Quoc! I would like to express my deepest apologies for being unable to fulfill your expectations. I would also like to thank you for dedicating your valuable time to forward to us your comments as we always strive to improve the service provided to our guests. We valued your constructive insights after your recent stay with our hotel. Thank you for the compliments you shared on those areas wherein your expectations are met and you are satisfied enough. At SOL by Melia Phu Quoc, guests’ experience matters most to us and we will be doing our utmost to render superior service and experience. We are very much regret that we could not meet your expectations in various areas. Please accept our sincerest apologies for those exceptional lapses which obviously do not reflect our usually high service standards which you can rightfully expect at SOL by Melia Phu Quoc. All of your feedback will be taken seriously for our improvement and we appreciated your indulgence on this matter. The company itself do spare neither expense nor effort to motivate and teach the staff about how to fulfill our guests’ expectations in order to offer an excellent service as the Culture of Service is one of the pillars of Melia Hotels International. I hope and trust that I can welcome you to this or any other Melia Hotels International property in the future and we will have a second chance to serve you better. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Melia Phu Quoc
Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! Thank you for choosing our hotel and become part of your holidays during your time in the lovely island of Phu Quoc. We appreciated your time and effort to share to us about your recent experience with us. We valued your compliments with our service and facilities. Rest assured that we will be doing our utmost in providing superior guest experience. Meanwhile, we appreciated that you shared to us some information in which you think we failed to meet your expectations and you are not satisfied enough. These insights will be valuable in order for us to serve you even better in the future. We will forward your comments to respective departments involved and we will be closely monitor this feedback. We are looking forward to welcome you again in the future and experience the innovations with our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Meliá Phu Quoc
Dear Valued Guest, Xin Chao, from SOL by Melia Phu Quoc! It is our honored to welcome you as one of our valued guests at YOUR HOUSE ON THE BEACH. You cannot imagine how grateful we are knowing that overall we able to render superior guest experience during your stay with us. Thank you for all the compliments you shared about our services and facilities specially commending one of our management for his impeccable service during this time. We will extend your compliments to him and truly he is an asset to our company. We are also keen into providing great experience for our guests and we are so delighted that you are satisfied enough. We cannot wait to have another wonderful memories with you in the near future and experience the innovations with our services and facilities. FEEL THE MOOD with us one more time. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Melia Phu Quoc
Dear Valued Guest, Xin Chao, from SOL by Melia Phu Quoc! I would like to express my deepest apologies for being unable to fulfill your expectations. I would also like to thank you for dedicating your valuable time to forward to us your comments as we always strive to improve the service provided to our guests. We valued your constructive insights after your recent stay with our hotel. Thank you for the compliments you shared on those areas wherein your expectations are met and you are satisfied enough. At SOL by Melia Phu Quoc, guests’ experience matters most to us and we will be doing our utmost to render superior service and experience. We are very much regret that we could not meet your expectations in various areas. Please accept our sincerest apologies for those exceptional lapses which obviously do not reflect our usually high service standards which you can rightfully expect at SOL by Melia Phu Quoc. All of your feedback will be taken seriously for our improvement and we appreciated your indulgence on this matter. The company itself do spare neither expense nor effort to motivate and teach the staff about how to fulfill our guests’ expectations in order to offer an excellent service as the Culture of Service is one of the pillars of Melia Hotels International. I hope and trust that I can welcome you to this or any other Melia Hotels International property in the future and we will have a second chance to serve you better. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Melia Phu Quoc
Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! Thank you for choosing our hotel and become part of your holidays during your time in the lovely island of Phu Quoc. We appreciated your time and effort to share to us about your recent experience with us. We valued your compliments with our service and facilities. Rest assured that we will be doing our utmost in providing superior guest experience. Meanwhile, we appreciated that you shared to us some information in which you think we failed to meet your expectations and you are not satisfied enough. These insights will be valuable in order for us to serve you even better in the future. We will forward your comments to respective departments involved and we will be closely monitor this feedback. We are looking forward to welcome you again in the future and experience the innovations with our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Meliá Phu Quoc
Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! Thank you for choosing our hotel and become part of your holidays during your time in the lovely island of Phu Quoc. We appreciated your time and effort to share to us about your recent experience with us. We valued your compliments with our service and facilities. Rest assured that we will be doing our utmost in providing superior guest experience. Meanwhile, we appreciated that you shared to us some information in which you think we failed to meet your expectations and you are not satisfied enough. These insights will be valuable in order for us to serve you even better in the future. We will forward your comments to respective departments involved and we will be closely monitor this feedback. We are looking forward to welcome you again in the future and experience the innovations with our service and facilities. Sincerely Yours, Shanna (Ms.) Guest Experience SOL by Meliá Phu Quoc
Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! Thank you for choosing our hotel and become part of your holidays during your time in the lovely island of Phu Quoc. We appreciated your time and effort to share to us about your recent experience with us. We valued your compliments with our service and facilities. Rest assured that we will be doing our utmost in providing superior guest experience. Meanwhile, we appreciated that you shared to us some information in which you think we failed to meet your expectations and you are not satisfied enough. These insights will be valuable in order for us to serve you even better in the future. We will forward your comments to respective departments involved and we will be closely monitor this feedback. We are looking forward to welcome you again in the future and experience the innovations with our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Meliá Phu Quoc
Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! Thank you for choosing our hotel and become part of your holidays during your time in the lovely island of Phu Quoc. We appreciated your time and effort to share to us about your recent experience with us. We valued your compliments with our service and facilities. Rest assured that we will be doing our utmost in providing superior guest experience. Meanwhile, we appreciated that you shared to us some information in which you think we failed to meet your expectations and you are not satisfied enough. These insights will be valuable in order for us to serve you even better in the future. We are looking forward to welcome you again in the future and experience the innovations with our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Meliá Phu Quoc
Dear Valued Guest, Xin Chao, from SOL by Meliá Phu Quoc! Thank you for choosing our hotel and become part of your holidays during your time in the lovely island of Phu Quoc. We appreciated your time and effort to share to us about your recent experience with us. We valued your compliments with our service and facilities. Rest assured that we will be doing our utmost in providing superior guest experience. Meanwhile, we appreciated that you shared to us some information in which you think we failed to meet your expectations and you are not satisfied enough. These insights will be valuable in order for us to serve you even better in the future. We are looking forward to welcome you again in the future and experience the innovations with our service and facilities. Sincerely Yours, Lance Navarra Leong (Mr.) Guest Experience Manager SOL by Meliá Phu Quoc