адрес
20000, 03 Sangamitha Mawatha
Количество номеров: 92
8.0
Рейтинг
Booking.com
Чистота 8,3
Комфорт 8,1
Месторасположение 8,2
Удобства 7,8
Персонал 8
Соотношение цена/качество 7,4
Бесплатный Wi-Fi 8
215
Отзывы
с Booking.com
от 4 077 руб
Мы ищем варианты в нескольких системах бронирования, вам остается лишь выбрать подходящий.

Об отеле

Отель Thilanka окружен природными красотами горы Хуннасгирия и заповедника Удаваттакеле. Поездка на автомобиле до города Канди занимает 5 минут. К услугам гостей бесплатная парковка. С балкона каждого номера открывается вид на озеро Канди и заповедник Удаваттакеле. В числе стандартных удобств — кондиционер, рабочий стол, принадлежности для чая/кофе и телевизор с плоским экраном, подключенный к кабельным каналам. В распоряжении гостей отеля Thilanka открытый бассейн и магазины на территории. Помимо этого, предоставляются услуги прачечной. В ресторане накрывают завтрак «шведский стол» и готовят еду в стиле фьюжн. В баре отеля подают напитки. Поездка на автомобиле от отеля Thilanka до международного аэропорта Коломбо занимает 3 часа.

Трансфер

Для заказа трансфера до отеля вы можете воспользоваться сервисом KiwiTaxi.

Особые условия

Guests are requested note that if you are making payment using another card holders credit card, kindly provide the following to the hotel prior to your arrival:

1) Authorization letter with card holders signature

2) Copy of the card holders card (front and back of card with card holders signature)

3) Copy of the card holder’s passport or driver’s license

Please note that the property has a mandatory Gala Dinner on December 24, 2018 and December 31, 2018. All charges are to be paid at the property directly. Rates are as follows:

December 24, 2018:

USD 45 per person

December 31, 2018:

USD 65 per person

Наличие мест и цены

Для того чтобы забронировать отель Thilanka Hotel укажите даты заезда и отъезда

ПРИБЫТИЕ
ВЫЕЗД
КОЛ_ВО НОМЕРОВ
1
НОМЕР
ВЗРОСЛЫХ
ДЕТЕЙ
ВОЗРАСТ ДЕТЕЙ
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Услуги

Общие

  • Парковка
  • Бесплатная парковка
  • Парковка на территории

Спорт и Отдых

  • Дартс
  • Пешие прогулки за территорией $
  • Велоспорт за территорией

Сервисы

  • Интернет
  • Wi-Fi
  • Бесплатный беспроводной доступ в Интернет

Питание и напитки

  • Ресторан
  • Доставка еды и напитков в номер
  • Бар
  • Завтрак в номер
  • Барбекю $
  • Упакованные ланчи
  • Специальные диетические меню (по запросу)
  • Детское меню $
  • Буфет, подходящий для детей

Бассейн и оздоровительные услуги

  • Открытый плавательный бассейн

Транспорт

  • Трансфер от/до аэропорта
  • Прокат автомобилей
  • Трансфер (бесплатно)
  • Трансфер от/до аэропорта (платный)
  • Охраняемая парковка
  • Билеты на общественный транспорт $
  • Парковочные места для людей с ограниченными физическими возможностями

Стойка регистрации

  • Круглосуточная стойка регистрации
  • Доставка прессы
  • Ускоренная регистрация заезда/отъезда
  • Сейф
  • Парковка автомобилей служащим гостиницы
  • Обмен валюты
  • Экскурсионное бюро
  • Камера хранения багажа
  • Услуги консьержа
  • Индивидуальная регистрация заезда/отъезда

Зоны общественного пользования

  • Сад
  • Терраса
  • Терраса для загара

Услуги уборки

  • Прачечная $
  • Услуги по глажению одежды $
  • Чистка обуви $
  • Пресс для брюк $
  • Дневная уборка номера

Услуги бизнес-центра

  • Конференц-зал/Банкетный зал $
  • Бизнес-центр $
  • Факс/Ксерокопирование $

Магазины

  • Сувенирный магазин
  • Магазины на территории

Разное

  • Номера для некурящих
  • Номера/Удобства для гостей с ограниченными физическими возможностями
  • Семейные номера
  • V.I.P. Услуги
  • Люкс для новобрачных
  • Лифт
  • Звукоизолированные номера
  • Курение на всей территории объекта размещения запрещено
  • Кондиционер
  • Подходит для гостей в инвалидных креслах

Типы номеров

Кол-во человек
2
Площадь номера
45м2

Двухместный номер Делюкс с 1 кроватью или 2 отдельными кроватями и балконом

от 5 123 руб.
Кол-во человек
3
Площадь номера
45м2

Трехместный номер Делюкс с балконом

Кол-во человек
2
Площадь номера
60м2

Королевский роскошный люкс, вид на озеро

Кол-во человек
2
Площадь номера
60м2

Королевский полулюкс, вид на озеро

Кол-во человек
2
Площадь номера
45м2

Двухместный номер Делюкс с 1 кроватью, балконом и 1 бесплатным ужином при свечах за весь период проживания

Кол-во человек
2
Площадь номера
45м2

Семейный номер Делюкс с балконом

Кол-во человек
4
Площадь номера
60м2

Семейный суперлюкс с видом на озеро

Кол-во человек
2
Площадь номера
45м2

Двухместный номер Делюкс с 1 кроватью, бесплатная поздняя регистрация отъезда до 15:00

Добавить отзыв

Отзывы от Туристер.ру

Из наших туристов еще никто не написал отзыв об этом отеле

Отзывы от Booking.com

Rosmarie, был в ноябре 2018
9.6
превосходно
+
Frühstück sehr gut, Zimmer top
-
Etwas abseits
Jaber, был в ноябре 2018
5.4
оценка
+
موقع الفندق جميل
-
نصب عيني عينك حسابي كان 43$ فجاءه تغير وكبروا القصه ان الغرفة المطلوبه راحت وحاسبت 75$ لليله وكثير لقيتهم نفس الحكايه
Аноним, был в ноябре 2018
8.3
превосходно
+
El buffet de la cena y del desayuno muy completo y de diferentes culturas. Vistas bonitas al lago y a kandy. La piscina, te dan toallas. La habitación la cogimos con opción luna de miel en el 5 piso con un baño enorme ducha y bañera. la cama cómoda y la habitación muy grande sofa y muy bonita. Cerca del espectáculo de baile tradicional.
-
Cogimos el paquete luna de miel (pagando algo más) por una cena romántica a la luz de las velas pero como llovía no fue nada especial. Y no nos dieron ninguna opción a parte. La bebida no está incluida en el buffet. Te obligan a pagar según llegas, en el resto de sitios te dan la opción en el check out.
Bravesusu, был в ноябре 2018
10.0
превосходно
+
服务很好,打碎了一个杯子,退房的时候和前台说了也是笑眯眯的,跟我说没事。但后来还是付了杯子的钱,但他们一直觉得很抱歉。
-
暂时没有
Kerstin, был в октябре 2018
7.0
отлично
+
Leckeres Frühstück
-
Zimmer waren relativ dunkel und muffig, auf den angezeigten Preis kamen noch allerhand Steuern und Gebühren
Аноним, был в октябре 2018
7.9
отлично
+
حلو الفندق بس شوي الحمام مستهلك غير كده الفندق حلو واكله حلو ومنتظره جميل
-
الحمام شوي قديم متهالك
Matthias, был в октябре 2018
7.9
отлично
+
Sehr Nahe am Zahntempel gelegen und nette Aussicht über den See.
-
Die Zimmer sind zu hellhörig. Vor allem in der Nacht, wenn man etwas früher schlafen geht, hört man alle seine Nachbaren heimkommen.
Jingbio, был в октябре 2018
6.2
оценка
-
条件很差
宋武, был в октябре 2018
6.7
оценка
+
游泳池挺好
-
标准间加床只是沙发床,要求更换房间又说没了,不满意
 
Ответ Thilanka Hotel
Dear 宋武, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your experience with other guests. We are glad to hear that you had a good stay at our property and you liked our pool. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. Have a safe journey back home & all the best. Kind regards, Sushila (Manager)
Yunyun, был в октябре 2018
8.3
превосходно
+
这个酒店位置相当好,可以远看康堤湖景,早上还会有猴子爬到阳台上,所以阳台上都有提示,随时锁紧阳台门。酒店不提供拖鞋,牙膏牙刷,不大适合中国人的习惯,所以建议大家到了斯里兰卡最好自己带双拖鞋以及洗漱用品。
-
酒店的游泳池没有儿童戏水区,但是可以家长陪同下水游玩。最浅1.2米。餐厅灯光太暗,灯太少,可能是因为兰卡缺电的原因。
 
Ответ Thilanka Hotel
Dear YunYun, Thank you for staying with us at Thilanka Hotel – Kandy and for making us your preferred choice in the area. We are happy to hear that you enjoyed your stay with us and thanks for highlighting our location and the view from the property. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. Have a safe journey back home & all the best. Kind regards, Sushila (Manager)
Xueqing, был в октябре 2018
4.6
оценка
-
性价比不高,环境一般,如果喜欢有特色的酒店最好多看看
 
Ответ Thilanka Hotel
Dear xueqing, Thank you for reviewing your stay at Thilanka Hotel – Kandy. We appreciate you taking the time to share a review. We are happy to hear that you loved the location. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. Have a safe journey back home & all the best. Kind regards, Sushila (Manager)
三萬三, был в октябре 2018
10.0
превосходно
+
很好,订房时酒店方面很积极回复了邮件,安排了不错的房间。酒店设施环境也很好。湖景房不错,可惜不是晴天。
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Thilanka Hotel Kandy for your stay and for making us your preferred choice in the region. We are glad to read your kind words about your stay with special mention to our response time for your queries and our hotel facilities. We will forward this to our management team and they will be happy to hear about it. Once again, we thank you for choosing us and we would like to welcome you again to our hotel. Warm Regards, Sushila (Manager)
Mohammed, был в октябре 2018
2.5
оценка
+
لا انصح ابدا بالسكن فيه
-
تعامل سيي من الموظفين بالاستقبال وتغيرت الغرفه طلبت غرفه ومطله ورفضو اعطائي وخصمو مبلغ غرفه مطله
 
Ответ Thilanka Hotel
Dear MOHAMMED, Thank you for staying with us at Thilanka Hotel – Kandy and for making us your preferred choice in the area. Thank you for informing us on the stay we apologise for any inconvenience caused during your stay. We have taken necessary action steps and fixed the issue. We hope to welcome you soon again to Thilanka Hotel – Kandy. We will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. Have a safe journey back home & all the best. Kind regards, Sushila (Manager)
Kirill, был в октябре 2018
9.2
превосходно
+
Все хорошо. Персонал очень helpful. Кормят вкусно. Единственная претензия - в отеле претендующем на уровень 4* горячая вода должна быть по определению - чаще чем раз в два дня.
 
Ответ Thilanka Hotel
Dear Kirill, Thank you for staying with us at Thilanka Hotel – Kandy and for making us your preferred choice in the area. We are happy to hear that you enjoyed your stay with us and thanks for highlighting our staff. Thank you for informing us about the hot water in your room, we apologize for any inconvenience caused. We have taken necessary action steps and fixed the issue. We hope to welcome you soon again to Hotel Thilanka - Kandy and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team.
Sang, был в октябре 2018
10.0
превосходно
+
로비에서 공사를 하고있어 첫 인상은 그렇게 안 좋았지만 내부를 보고 매우 만족함. 식사도 아주 훌륭했고, 전망도 좋았음. 가족 또는 지인들과의 여행시 꼭 들러보라고 추천하고 싶음.
 
Ответ Thilanka Hotel
Dear Sang, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Yiming, был в октябре 2018
9.6
превосходно
+
位置 景观 早餐 员工都很好
-
洗澡水不热 楼下卖珠宝的一直在拉客有点烦人
Francesc, был в октябре 2018
7.9
отлично
+
Personal Ubicación Limpieza
-
No hay cobertura WiFi en la habitación Habitaciones con poco espacio para guardar equipaje
 
Ответ Thilanka Hotel
Dear Francesc, We were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved the location and the staff of our hotel. Thank you for informing us about the WIFI coverage, our technical department is working on it. We hope to see you here again soon! Best regards, Thilanka Hotel Team
Yanelis, был в сентябре 2018
8.3
превосходно
+
Las vistas desde la habitación son muy bonitas. El personal fue muy amable con nosotros, nos recogieron en la estación de trenes sin coste alguno. La habitación era amplia y era muy agradable estar en la terraza y dejar caer la tarde con unas vistas maravillosas.
-
Lo que menos nos gusto fue la comida del restaurante, era excesivamente picante.
 
Ответ Thilanka Hotel
Dear Yanelis, Thank you for choosing Thilanka Hotel - Kandy for your stay. We are happy to see you sharing your feedback with the other guests regrading your stay at our property. Thank you for highlighting about our surrounding and our spacious rooms. We are delighted to hear that you had a good stay at our property. We always welcome feedback from our guests as it helps us to improve our property. Usually Sri Lankan foods are tend to be spicy. However, we will address it the team and ensure that from here on less spicy food would be served for you in your future stay. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam (Manager)
Аноним, был в сентябре 2018
8.3
превосходно
+
Die Getränke (auch alkoholisch) waren angenehm günstig. Es war etwas abseits des Staub und Lärms Kandy's. Der Empfang war sehr freundlich.
-
Das Essen im Restaurant ist gut, aber nicht herausragend. Es war den Preis nicht wert. Wir hatten hier mehr erwartet.
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Véronique, был в сентябре 2018
10.0
превосходно
+
Tout était parfait. La vue de l’établissement était magnifique. Les repas étaient extras etc...
-
Rien
 
Ответ Thilanka Hotel
Dear Veronique, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Saaid, был в сентябре 2018
8.3
превосходно
+
كل شي جيد
-
السعر غالي very expensive
 
Ответ Thilanka Hotel
Dear Saaid, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Ebrahim, был в сентябре 2018
7.9
отлично
+
جيد ما عدا السعر غالي مع الضرائب
-
السعر غالي
 
Ответ Thilanka Hotel
Dear Ebrahim, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team.
Zahra, был в сентябре 2018
7.9
отлично
+
جيد ما عدا السعر غالي
-
غالي جدا مع الضرائب
 
Ответ Thilanka Hotel
Dear Zahra, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Zhen, был в сентябре 2018
9.2
превосходно
+
房间不错,卫生间很干净,服务不错
 
Ответ Thilanka Hotel
Dear Zhen, we were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved the rooms of our hotel and that you highlighted the good service. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Mrs Sushila Balasubramaniam
Alexandra, был в сентябре 2018
10.0
превосходно
+
Hôtel idealement placé sur les hauteurs de Kandy proche du temple de la dent. Chambre très propre et spacieuse. Petit déjeuner varié et piscine sont un réel plus. Personnel au petit soin : ravis de notre séjour !
 
Ответ Thilanka Hotel
Dear Alexandra, Thank you for choosing Thilanka Hotel - Kandy for your future stay. Thank you for sharing your feedback with the other guests. Thank you for highlighting about our spacious and clean rooms along with our breakfast variety and the pool. We hope that you had a great stay at our property and that you enjoyed your time in the nearby attraction as you mentioned the Temple of Tooth Relic. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Mrs Sushila Balasubramaniam (Manager)
All, был в сентябре 2018
10.0
превосходно
+
كل ما في الفندق جميل و يستاهل الرجوع اليه مره ثانيه
-
بل كل مافيه اعجبني ????????????????????
 
Ответ Thilanka Hotel
Dear All, Thank you for choosing Thilanka Hotel - Kandy for your future stay. We are happy to see you sharing your feedback with the other guests. We are really delighted to hear that you had a good stay at our property and that we as a team met your expectations. We cannot wait to welcome you again to our property. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Mrs Sushila Balasubramaniam (Manager)
Romuald, был в сентябре 2018
10.0
превосходно
+
Bon hébergement pour les chauffeurs malgré une reservation par le biais de booking (certains hotels refusent de loger les chauffeurs quand vous avez réservé par booking)
 
Ответ Thilanka Hotel
Dear Romuald, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Anais, был в сентябре 2018
10.0
превосходно
+
Personnel accueillant. Chambre royale magnifique, spacieuse, confortable et propre. Balcon avec vue sur le lac de la ville. Bonne situation géographique (proche du temple de la dent). Du choix au petit déjeuner. Nous avons adoré cet hotel.
 
Ответ Thilanka Hotel
Dear Anais, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. Also, thank you for highlighting the location, breakfast and our service. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Laura, был в сентябре 2018
8.3
превосходно
+
Habitación muy cómoda y desayuno
-
Está lejos del centro y las vistas no son muy bonitas ya que están construyendo un hotel delante y apenas se ve el lago
 
Ответ Thilanka Hotel
Dear Laura, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. Also, thank you for highlighting the breakfast served at the property. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Alejandra, был в сентябре 2018
10.0
превосходно
+
Me gusto Todo !!!! Lo súper recomiendo . Tiene una vista espectacular, la atención es muy buena , el desayuno excelente .
-
El hotel fue mucho más d Eli que esperaba . Todo fue perfecto !!!
 
Ответ Thilanka Hotel
Dear Alejandra, first of all let me thank you for staying with us and for taking a moment to share your feedback with us! We are pleased that our staff was able to create a memorable experience for you that separates our property from others in Kandy. We appreciate your kind words on our locations, services and excellent breakfast and hope to welcome you back again soon! Best regards, Sushila (Manager)
Mike, был в августе 2018
10.0
превосходно
-
Schönes Hotel mit guter Lage zum Zentrum. Preis Leistung sehr gut.
 
Ответ Thilanka Hotel
Sehr geehrter Herr Mike, vielen Dank, dass Sie das Hotel Thilanka Kandy für Ihren Aufenthalt gewählt haben und Ihre positiven Erfahrungen mit anderen Gästen geteilt haben. Vielen Dank für die Hervorhebung der Lage. Wir freuen uns, dass Sie einen fantastischen Aufenthalt in unserem Hotel hatten und dass unser Team Ihre Erwartungen erfüllt hat. Wir erwarten Ihren nächsten Aufenthalt bei uns und wünschen Ihnen eine gute Heimreise. Alles Gute und freundliche Grüße, Frau Sushila Balasubramaniam
Haihong, был в августе 2018
9.6
превосходно
+
迎宾做得很好,热情,还有会说一点中文的服务人员,可以简单聊聊。酒店布局不错,有泳池,有专人看护,可惜下雨,温度低,没游成;有餐厅,还有乐队唱歌。酒店位置在半山腰,可以俯视康提湖,但走到湖边好像距离挺远。酒店下面有面包房,路上行人会跟你打招呼,早晨路上有猴群玩耍。
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门锁跟别的地方不一样。带上就行,不要在门后开关转半圈。但服务人员很快到位解决。
 
Ответ Thilanka Hotel
Dear Haihong, Thank you for booking Thilanka Hotel Kandy. We were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved the location of our hotel and that you highlighted our staff the stunning view of the Kandy Lake . We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Mrs Sushila (Manager)
Abdulla, был в августе 2018
9.6
превосходно
+
اجواء الفندق والخدمة وموقعه ونظافة الغرف بالاضافة للفطور ممتاز
-
قيام بعض عمال الفندق بانتظارك لإعطائهم البخشيش بعد تقديم الخدمه
 
Ответ Thilanka Hotel
Dear Mr.Abdulla, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your positive experience with other guests. Also Thank you for highlighting the location and We are glad to hear that you had an amazing stay at our property and that our team met your expectations. we have taken your suggestions into consideration and have implemented on the team already. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Александр, был в августе 2018
7.0
отлично
+
Наличие бассейна и вид с балкона.Панорама чудесная.Больше ни чего запоминающегося нет. Правда отель расподожен не далеко от храма Зуба Будды.Это пешком.если интересно.
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Комната и блок. в котором мы проживали. старые.мебель старая и затертая.Все требует ремонта и обновления. Сейф не прикреплен ни к чему.Бери со всем содержимым и уноси. Отель 4 звезды.а украшен пластиковыми и бумажными пыльными и выгоревшими цветами.Освещение везде тусклое.Не уютно. Завтраки однообразные(4 дня одни и те же блюда и они не очень).Хороший кофе не прдусмотрен(а ведь 4 звезды).На бумажных салфетках экономят.Нужно выпрашивать. Отель расположен далеко от центра.пешком не находишься.а ведь вечером там делать нечего.
 
Ответ Thilanka Hotel
Dear guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your positive experience with other guests. Thank you for informing us about the amenities and of your your room, we apologize for any inconvenience caused. We have taken necessary action steps and fixed the issue. We hope to welcome you soon again to Hotel Thilanka kandy and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam.
Ahmed, был в августе 2018
9.2
превосходно
+
الافطار كان لديك ومتنوع وجيد
-
لايوجد مسبح للاطفال فقط للكبار
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your positive experience with other guests. Also Thank you for highlighting the location and We are glad to hear that you had an amazing stay at our property and that our team met your expectations. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Pierre-alexandre, был в августе 2018
5.8
оценка
+
- Chambres bien équipées avec de très jolies vues sur Kandy. - Rapidité et efficacité du personnel d’accueil pour organiser les transports intervilles. - Situation légèrement excentrée du centre qui permet d’éviter le bruit des rues.
-
- Travaux de chantier importants qui génèrent des nuisances dès l’aube et qui gâchent la vue depuis le jardin, le bar et la piscine (présence d’une grue, bruits, etc.). - Piscine extérieure non chauffée dans un environnement où les températures estivales ne dépassent pas 24 degrés. - Vétusté générale de l’hôtel qui a sans doute connu de meilleurs jours.
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your positive experience with other guests. Also Thank you for highlighting the location and We are glad to hear that you had an amazing stay at our property and that our team met your expectations. Your suggestions on the constructon work has been taken into consideration. And we apologize for the inconvenience caused. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Amelie, был в августе 2018
8.8
превосходно
+
L hôtel est situé sur les hauteurs de Kandy, beau cadre et jolie vue. La nourriture est excellente et variée. Le personnel très accueillant et serviable. Chambre confortable et le wifi fonctionne très bien. Hôtel à recommander
-
L hôtel étant situé sur les hauteurs, il y a bcp de vent. La piscine n est pas chauffée donc l’eau très froide, d’ailleurs vu le temps qu il fait à Kandy (très couvert et très pluvieux) on profite très peu de la piscine.
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your positive experience with other guests. Also Thank you for highlighting the location and We are glad to hear that you had an amazing stay at our property and that our team met your expectations. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Аноним, был в августе 2018
8.8
превосходно
+
La qualité des prestations à commencer par le petit déjeuner, très varié et de qualité. Personnel très agréable et disponible. Les chambres sont spacieuses et confortables, la literie d’excellente qualité.
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Attention hôtel en travaux, bruyant (y compris la nuit lorsque nous y étions). Il s’agirait de travaux d’agrandissement prévus jusqu’en 2019
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your experience with other guests. Also Thank you for highlighting the location and the services. We are glad to hear that you had an amazing stay at our property and that our team met your expectations. Your suggestion on the construction work is also taken into consideration. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Musaad, был в августе 2018
7.1
отлично
+
الخدمه جيده ، النظافه ممتازه
-
الموقع غير جيد ، تصميم الفندق غير مريح
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your experience with other guests. Also Thank you for highlighting the services and cleanliness. We are glad to hear that you had an amazing stay at our property and that our team met your expectations. Moreover, we also have taken in your suggestions. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Aling, был в августе 2018
7.9
отлично
+
服务态度不错
-
房间蚊子太多
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your experience with other guests. Also Thank you for highlighting the location and We are glad to hear that you had an amazing stay at our property and that our team met your expectations.We have already taken action regarding the mosquitoes in the room and will not repeat again. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Haobo, был в августе 2018
10.0
превосходно
+
位置优越,离康提湖5分钟的车程 丰富的早餐和晚餐
-
折叠床不是很舒服
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your experience with other guests. Also Thank you for highlighting the location and We are glad to hear that you had an amazing stay at our property and that our team met your expectations.Thank you for pointing out the little things we need to improve. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Antoine, был в августе 2018
7.1
отлично
+
Chambre confort Chambres très propre Literie de qualité Buffet
-
Travaux en cours qui gache la vue Eau de la piscine froide Ambiance impersonnelle
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your experience with other guests. Also Thank you for highlighting the rooms and We are glad to hear that you had an amazing stay at our property and that our team met your expectations. We would also like to thank you for your suggestions on the things pointed out and will implement the necessary actions in the future. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
François, был в августе 2018
8.8
превосходно
+
Zwembad goed Personeel top Driver room oké Dicht bij Temple of Tooth. Rustig en goed beveiligd tegen apen Dicht bij een top SL restaurant The Garden Café. Lekker eten voor bijna niets. Buffet erg westers.
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Niet veel. Drankjes erg aan de prijs.
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your experience with other guests. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. All the best & kind regards, Mrs Sushila Balasubramaniam
Zhanghongwei, был в августе 2018
8.8
превосходно
+
晚餐可以自助自费吃,非常丰富!位置在半山上,可以看见下面和对面山上的房子。就是大床是用两个小床拼的,不太舒服,其他很棒!
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Hotel Thilanka Kandy for your stay and for sharing your experience with other guests. Also Thank you for highlighting the location and We are glad to hear that you had an amazing stay at our property and that our team met your expectations. We anticipate your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
David, был в августе 2018
7.1
отлично
+
La propreté des chambres, le buffet, le personnel très aimable, la vue
-
Suite familiale finalement assez petite pour 4 personnes. Le wifi, qui fonctionne mal. Les taxes additionnelles
 
Ответ Thilanka Hotel
Dear David, We were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved the location of our hotel and that you highlighted the staff. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Thilanka Hotel Team
Santaroz, был в августе 2018
9.2
превосходно
+
仏歯寺まで坂道ですが徒歩15分くらいでした。車だと遠回りしないといけないので、徒歩がお勧めです。スリランカの他の都市のホテルが高かったので、とてもコスパが良く感じました。朝ご飯のビュッフェは種類が多く、充実しています。但し紅茶はティーパッグでした。プールは小さいですが綺麗に保たれています。部屋も綺麗で、3泊しましたが心地よく滞在できました。
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トイレが一度では流れなく、二回に分けて流す必要があります。外出するときダブルロックしてしまうと、帰った時ドアが開きません。ドアに小さく注意書きがありますが日本人の方はご注意ください。一部のベテランスタッフの方が欧米人贔屓な接客をされます。私は過去の歴史を含め肯定的に捉えられますが、嫌な方は違うホテルの方がいいと思います。
 
Ответ Thilanka Hotel
Dear Santaroz, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Аноним, был в июле 2018
9.6
превосходно
+
Bel hotel proche de Kandy . (15 minutes à pied) .très bon buffet le soir et au petit déjeuner
 
Ответ Thilanka Hotel
Greetings dear guest, it was a delight to welcome you and we thank you for providing your lovely review. We are glad that our proximity to the Kandy city center and our breakfast/dinner buffet impressed. It always makes us proud to know that our guests enjoyed the stay with us and that our team has done a good job. We hope that you will include us in your future travel plans and that we will have the opportunity to welcome you here again soon. Have a safe journey back home & kind regards, Sushila (Manager)
Raed, был в июле 2018
9.2
превосходно
+
موقع الفندق واطلالة جيدة وبوفية الفطور و العشاء متنوع وجميل
-
كل شي جميل
 
Ответ Thilanka Hotel
Dear Raed, greetings from Thilanka Hotel Kandy and thank you for sharing your feedback with us! It is always a pleasure to know that our guests felt well looked after and that you enjoyed your stay to the maximum. Thank you for recognizing our convenient location and the breakfast/dinner buffet. We will ensure that your comments are shared among our team. Your recommendation of our hotel to other guests is the highest praise we could hope for and we look forward to your next stay with us. Once more thank you for being our guest at Thilanka Hotel Kandy and kind regards, Sushila (Manager)
Mohammed, был в июле 2018
2.5
оценка
-
مسؤول المطعم عنصري على السعوديين وكراهيه شديده انصح السياح بالابتعاد عن هذا الفندق تنظيف الغرف سيئ جداااا
Louise, был в июле 2018
7.5
отлично
+
Dejligt hotel med pool, i gåafstand til Tandens tempel. Fint og rent værelse. Vil gerne anbefale hotellet.
-
Som på flere af de dyrere hoteller, vi besøgte på Sri Lanka svarede prisen på maden slet ikke overens med kvaliteten. Spis ude i stedet for aftenbuffeten. Den var ikke pengene værd. Mht rengøringsniveau bør hotellet sørge for at fjerne alt det brugte service, der stod og flød ved trapperne.
 
Ответ Thilanka Hotel
Dear Louise, Thank you for taking time to review your stay at our property. We are happy that you enjoyed the pool and the attractions nearby. We look forward to welcome you in future. Thank you. Thilanka Hotel Team
Salim, был в июле 2018
10.0
превосходно
+
الاستقبال وطاقم الاستقبال وحسن الاستقبال والمعاملة والمطعم والمكان الجميل
-
ما عدي الواي فاي لا يوجد في الغرف
 
Ответ Thilanka Hotel
Dear Salim Harib Alhasani, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Anne, был в июле 2018
6.2
оценка
+
Unser Zimmer war groß und sauber. Zum Frühstück und Abendessen gab es ein tolles und sehr vielfältiges und gutes Buffet, das sowohl westliches als auch einheimisches Essen anbot. Eine positive Überraschung war der kleine Souvenirladen im Foyer mit fairen Preisen.
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Das Hotel baute während unseres Aufenthaltes an und unser Blick vm Balkon ging direkt auf die Bauarbeiten. Während unseres Aufenthaltes wirkte das Personal leider irgendwie gesättigt und lustlos und schien sehr fixiert auf Trinkgelder. Der Service selbst lies an verschiedenen Punkten stark zu wünschen übrig und als ich an der Rezeption reklamierte, dass wir zu dritt nur ein Handtuch im Badezimmer hatten und um weitere Handtücher bat, hatte ich das Gefühl, den jungen Mann zu stören und zu langweilen. Die Getränkepreise im Restaurant waren reichlich überhöht.
 
Ответ Thilanka Hotel
Dear Anne, Thank you for staying with us at Thilanka Hotel – Kandy and for making us your preferred choice in the area. We are happy to hear that you enjoyed your stay with us and thanks for highlighting the rooms and the food served at our property. We hope to welcome you soon again to Thilanka Hotel - Kandy and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Ling, был в июле 2018
7.5
отлично
+
在康提市的山上,俯瞰康提,离康提湖较远
 
Ответ Thilanka Hotel
Dear Mr Ling Ling Dai, Thank you for choosing Thilanka Hotel for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Bordy26, был в июле 2018
8.3
превосходно
+
Ottima dotazione nelle camere. Bellissima la vista su Kandy. La struttura è ben curata, e sono in atto lavori di ampliamento. Colazione ottima e molto varia.
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Si sentono abbastanza i rumori della città.
 
Ответ Thilanka Hotel
Dear Mr Daniel, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka hotel team
Liquanming, был в июле 2018
10.0
превосходно
+
晚餐非常棒
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay and you liked the food we serve at our property. We as a team have met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka hotel team
Jonas, был в июле 2018
7.1
отлично
+
la vue de la chambre etais plus que moyenne par rapport au prix payé.
 
Ответ Thilanka Hotel
Dear Mr Jonas, Thank you for reviewing your stay at Thilanka Hotel - Kandy, we are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. Have a safe journey back home!! All the best & Kind regards, Sushila (Manager)
Ali, был в июле 2018
5.4
оценка
+
البلكونة جميلة والاطلالة رائعة
-
الحمام ذو رائحة كريهة والغرفة ضيقة
 
Ответ Thilanka Hotel
Dear ali hamouman, Thank you for choosing Thilanka Hotel for your stay and for making us your preferred choice in the region. We thank you for highlighting the balcony with fantastic view. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. Warm Regards, Sushila (Manager)
Yaping, был в июле 2018
9.6
превосходно
+
服务人员热情友好,环境不错
-
确少健身中心
 
Ответ Thilanka Hotel
Dear Yaping, Thank you for choosing Thilanka Hotel for your stay in Kandy and for making us your preferred choice in the region. We are pleased to read your feedback about the the hotel that it provides good value for money and also about our friendly staff. We would like to welcome you again to our hotel. We wish you all the best for your future and have a safe flight back home. Warm Regards, Sushila (Manager)
Olga, был в июле 2018
9.6
превосходно
+
Отличное место в центре Канди. Красивый вид на озеро и город с балкона. Прекрасный завтрак.
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Временный минус: отель что-то достраивает. Из ресторана был вид не на город, а на заборчик стройки. Но шума не было.
 
Ответ Thilanka Hotel
Dear Guest, we were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved the location of our hotel and that you highlighted the stunning view. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Mrs Sushila Balasubramaniam (Manager)
Maud, был в июле 2018
7.1
отлично
-
La wifi est très mauvaise !
 
Ответ Thilanka Hotel
Dear Anonymous, Thank you for choosing Thilanka Hotel Kandy for your stay and for sharing your experience with other guests. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit, we apologize for any inconvenience caused. We are always looking for ways we can improve and we will take your feedback into account We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam (Manager)
Franck, был в июле 2018
7.5
отлично
+
L'emplacement de l'établissement et la vue magnifique depuis la chambre. Par contre, pas de wifi dans la chambre, très peu d'eau chaude pendant trois nuits, petit déjeuner qui n'est pas à la hauteur d'un 4 étoile, jus d'orange frais payant.
 
Ответ Thilanka Hotel
Dear Guest , thank you for choosing Thilanka Hotel kandy for your stay and for sharing your positive experience with other guests. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam (Manager)
Muhammed, был в июле 2018
8.8
превосходно
+
طاقم الفندق متعاون
-
موقع بعض الغرف منزوي
 
Ответ Thilanka Hotel
Dear Muhammed, Thank you for choosing Thilanka Hotel for your stay in Kandy and for making us your preferred choice in the region. We appreciate your time for leaving us a review and thank you for highlighting about our helpful staff. We would like to welcome you again to our hotel and all the very best for your future. Kind Regards, Sushila (Manager)
Ibrheem, был в июне 2018
7.1
отлично
+
الفندق نظيف وبه أطلالات جميلة حسب الغرف
-
المكان لا بأس به وحسب وجهة نظري لكن لاينفع للأسر العربية المحافظة، الأجانب أمامك بالمسبح متكشفين+الفندق قديم ولم يتم تطويره بالشكل المطلوب للسياح
 
Ответ Thilanka Hotel
Dear Ibrheem Alhmade, We thank you for choosing Thilanka Hotel for your stay and for making us your preferred choice in the region. Thank you for sharing your feedback with special mentions to the cleanliness and the view of the hotel. We hope the stay met all your expectations. We will forward your review to the management team and they will look into it. We wish you all the best for your future. Warm Regards, Sushila (Manager)
Abdulrahman, был в июне 2018
10.0
превосходно
+
الفندق جميل الصراحة للأمانة الاكل والنت وكل شي والله روعة
 
Ответ Thilanka Hotel
Dear Guest, we were delighted to read your feedback and we appreciate you taking the time to share a review. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Mrs Sushila Balasubramaniam (Manager)
Nori, был в июне 2018
9.2
превосходно
+
مكان جميل وهادئ والفطور ممتاز والموظفين مميزين
 
Ответ Thilanka Hotel
Dear Nori, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are happy to read your kind words about our place, breakfast and outstanding staff. We would like to welcome you again to our property soon. We wish you all the best for your future and have safe journey back home. Warm Regards, Sushila (Manager)
Tahani, был в июне 2018
4.2
оценка
-
مو نظيف فيه ريحة كريهه والبوفيه مكشوف الحشرات ع الاكل وفيه قرود في البلكونة ماقدرت اتحمل فيه يوم ع طول غيرته
 
Ответ Thilanka Hotel
Dear Tahani, Thank you for choosing Thilanka Hotel for your stay in Kandy and for making us your preferred choice in the region. We hope your stay was comfortable at our hotel. Thank you for giving your feedback about your stay, we apologize for any inconvenience caused. We will forward this to the management team and they will look into it immediately. We would like to welcome you again to our hotel and exceed your expectations. All the best and Kind Regards, Sushila (Manager)
Merlini, был в июне 2018
10.0
превосходно
+
Tout était parfait ! Notre meilleur hôtel au Sri Lanka!
 
Ответ Thilanka Hotel
Dear Merlini Aurore, Thank you for choosing Thilanka Hotel for your stay and for making us your preferred choice in Kandy. We are honored to read your review mentioning that we are the best hotel in Sri Lanka! Our hotel team will be motivated to hear about this and thank you for sharing your positive feedback with the fellow travellers. We wish you all the best for your future and have a safe journey back home. Warm Regards, Sushila (Manager)
Аноним, был в июне 2018
6.2
оценка
+
الموظفين
-
الحشرات
 
Ответ Thilanka Hotel
Dear Guest, thank you for staying with us at Thilanka Hotel Kandy and for making us your preferred choice in the area. We are happy to hear that you enjoyed your stay with us and thanks for highlighting our staff. We apologize for any inconvenience caused. We have taken necessary action steps and fixed the issue. We hope to welcome you soon again to Thilanka Hotel Kandy and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Isa7777999, был в июне 2018
5.4
оценка
+
Le repas du soir et le petit déjeuner sont très bien ,en buffet Dans l ensemble hotel sympa
-
Salle de bain non conforme aux photos !!! Veille et salle !!! Pas de jus frais c est dommage et le prix au bar est assez cher pour le sri lanka du coup
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your experience with other guests. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit, we apologize for any inconvenience caused. We are always looking for ways we can improve and we will take your feedback into account We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam
Awad_alshamari, был в июне 2018
7.9
отлично
+
اعجبني كونه يطل على بحيرة كاندي الطعام لاباس به الغرف واسعه البلكونات عليها تحذير من القرود دورات المياه جداً واسعه وجميله الفندق لاباس به جيد
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تواجد حشرات في الغرفه "وزغ" . نادراً مايصادفك صنف يلبي رغبات العرب كلها هنديه وسريلانكيه وحاره ايضاً المطعم لايقدم الماء مجاناً . السعر مرتفع جداً
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit, we apologize for any inconvenience caused. We are always looking for ways we can improve and we will take your feedback into account We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Mrs Sushila Balasubramaniam (Manager)
Frank, был в июне 2018
7.9
отлично
+
Das essen wir hatten Halbpension war Morgens und Abends perfekt!! Abwechslungsreich, sehr gut gewürzt, haben in ANDREN HOTELS schlechte erfahrung am Buffet gehabt, hier war alles sehr lecker und authentisch. Sehr grosse geräumige Zimmer.
 
Ответ Thilanka Hotel
Lieber Frank, vielen Dank dass Sie unsere Gaeste im Thilanka Hotel Kandy waren und dafuer dass Sie sich Zeit genommen haben Ihren Aufenthalt bei uns zu bewerten. Es freut uns sehr zu hoeren, dass wir Ihre Erwartungen erfuellen konnten und dass Sie unser tolles Buffet genossen haben. Ihr Feedback ist uns sehr wichtig und wir werden dies an unser Team weiterleiten. Sollte es doch etwas geben, dass wir in Zukunft besser machen koennen dann lassen Sie uns dies bitte wissen. Wir freuen uns schon auf Ihren naechsten Besuch und wuenschen einen Ihnen einen schoenen Urlaub in Sri Lanka! Alles Liebe & bis bald, Ihr Thilanka Kandy Team
Alina, был в июне 2018
5.8
оценка
+
Schöne Aussieht. Sehr viel Personal.
-
Momentan ist dort eine Baustelle, daher ziemlich laut. Teuer als anfangs gedacht. Sehr viele Moskitos im Zimmer.
 
Ответ Thilanka Hotel
Liebe Alina, vielen Dank fuer Ihren Aufenthalt bei uns im Thilanka Hotel Kandy und fuer Ihre Bewertung. Wir freuen uns dass Ihnen die Aussicht gefallen hat und wir hoffen dass unser Personal einen guten Eindruck hinterlassen hat. Die Moskitos sind derzeit wegen dem Regen vermehrt in Kandy, wir sind aber bemueht diese zu beseitigen. Wir hoffen dass Sie uns schon bald wieder besuchen und dass wir beim naechsten Mal einen besseren Eindruck hinterlassen koennen. Wir wuenschen Ihnen eine gute Heimreise und bis bald, Ihr Thilanka Hotel Team
Vladislav, был в июне 2018
9.6
превосходно
+
большой чистый номер. большой балкон. хороший кондиционер. есть одеяла.
 
Ответ Thilanka Hotel
Уважаемый Владислав Колосов, благодарю вас за то, что остановились у нас в Thilanka Kandy, и за то, что нашли время, чтобы осмотреть ваше пребывание. Мы рады услышать, что у вас было хорошее пребывание и что вам понравился вид из нашего отеля. Мы с нетерпением ждем вашего следующего пребывания у нас и желаем вам безопасного возвращения домой. С наилучшими пожеланиями, ваша команда отелей Thilanka
Karin, был в мае 2018
5.8
оценка
-
Rummet var kallt. Middagen var ganska dålig.
 
Ответ Thilanka Hotel
Dear Karin, thank you for staying with us at Thilanka Kandy and for taking a moment to review your recent stay on Booking.com. We are sad to hear that your room was too cold and that you did not enjoy our dinner buffet. Please do let us know what we could improve in future and we will ensure that action is taken. Your opinion is important to us as we are always looking for ways to improve our service. We hope that we will get the chance to welcome you here soon again and make a better impression the next time. Once again thank you for staying with us at Thilanka Kandy and for choosing our property. Have a safe journey back home & all the best. With kind regards, Sushila (Manager)
Céline, был в мае 2018
9.6
превосходно
+
Très bon emplacement sur les hauteurs de Kandy, quelque peu éloigné de la pollution du centre ville. Chambre grande, confortable et très agréable. Bonne literie. Extérieur agréable avec vue sur le lac. Petit déjeuner copieux, buffet du dîner très diversifié.
-
Personnel professionnel mais parfois un peu froid.
 
Ответ Thilanka Hotel
Dear Celine Zouache, thank you for staying with us at the Thilanka Hotel Kandy and for taking time to leave a valuable feedback of your stay. We are glad to hear that you liked the location of our property and that you would recommend us to other travelers. Also thank you for recognizing our breakfast buffet and service of our staff which we always try to keep at the maximum level. It is great to know that you felt well looked after during your stay with us. We hope to welcome you here soon again and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Jia, был в мае 2018
8.8
превосходно
+
位置很好,风景很棒
-
价格偏贵
 
Ответ Thilanka Hotel
Dear Jia, We were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved the location of our hotel and that you highlighted the stunning view of the lake. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila ( Manager)
Vicky蛋, был в мае 2018
7.5
отлично
+
地理位置有点偏,房间不是非常好,餐厅什么的还是蛮不错的,还有个泳池,酒店的view不错,因为位置比较高,可以看得到kandy lake
 
Ответ Thilanka Hotel
Dear Mr Vicky, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Jean, был в мае 2018
9.6
превосходно
+
La situation de l’hôtel face au lac et proche du centre ville, la qualité du buffet varié et changé tous les jours, la piscine agréable et agrémentée d’un bar à côté, la très bonne qualité du wifi, la possibilité de lessiver ses vêtements.
-
Une odeur un peu désagréable dans la salle de bain quand on entre dans la chambre très confortable toutefois.
 
Ответ Thilanka Hotel
Dear Guest, Thank you for reviewing your stay at Thilanka Hotel - Kandy. We are happy to hear that you enjoyed your stay with us and thank you for recognizing our great location and room service. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. Have a safe journey back home & all the best. Kind regards, Thilanka Hotel Kandy
Ruiyi, был в мае 2018
9.2
превосходно
+
酒店的view很棒 望出去就是康提湖 离佛牙寺五六百米的距离 房间比较大 洗手间非常点 早上的自助早餐选择很多
 
Ответ Thilanka Hotel
Dear Mr Ruiyi, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Julien, был в апреле 2018
9.2
превосходно
+
Personnel très professionnel, hôtel très bien tenu. Buffet du soir très varié.
 
Ответ Thilanka Hotel
Dear Mr. Julien, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Kiyotaka, был в апреле 2018
6.7
оценка
+
5歳の子供用に無償でエキストラ別途をあらかじめ準備してくれていた。 部屋が広く、バスルームのお湯の出も良い。湯沸かし等もちゃんとある。
-
決定的に悪いところは無いが全体的に安普請でシャレ心も無く、わざわざ泊る理由は見つからない。 高台にあり、周囲に店も少ない。…かといって泊った部屋の窓からの景色は楽しめるものではなかった。 朝食の卵料理担当者の仕事が超遅かった。
 
Ответ Thilanka Hotel
Dear Mr Kiyotaka, Thank you for staying with us at Thilanka Hotel – Kandy for and for making us your preferred choice in the area. We are happy to hear that you enjoyed your stay with us and thanks for highlighting our staff and the atmosphere at our property. We apologize for any inconvenience caused. We have taken necessary action steps and fixed the issue. We hope to welcome you soon again to Thilanka Hotel – Kandy and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Аноним, был в апреле 2018
8.8
превосходно
+
酒店自助餐比较不错,自助晚餐还有乐队表演,吃的很好,物超所值!
-
总体还好,设备设施略显陈旧,位置在半山腰,步行进出略不方便
 
Ответ Thilanka Hotel
Dear Guest, Thank you for reviewing your stay at Thilanka Hotel-Kandy. We are happy to hear that you enjoyed your stay with us and thank you for recognizing our great location and room service. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. Have a safe journey back home & all the best. Kind regards, Thilanka Hotel Team
Maria, был в апреле 2018
7.1
отлично
+
Ubicación
-
Desayuno y restauración mejorable Todos los servicios caros
 
Ответ Thilanka Hotel
Dear Miss. Maria, Thank you for reviewing your stay at Thilanka Hotel Kandy. We are happy to hear that you enjoyed your stay with us and thank you for recognizing our great location and room service. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on a future stay. Have a safe journey back home & all the best. Kind regards, Thilanka Hotel Team
Nawaf, был в апреле 2018
2.9
оценка
+
لاشيء
-
فندق قديم واثاث قديم وخدمه سيئه وفطور سيء.
 
Ответ Thilanka Hotel
Dear Nawaf, Thank you for choosing Thilanka Hotel - Kandy for your stay and for sharing your experience with other guests. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit, we apologize for any inconvenience caused. We are always looking for ways we can improve and we will take your feedback into account. Regards, Thilanka Hotel Team
هاشم, был в апреле 2018
7.9
отлично
+
- تعامل جيد في الاستقبال - الاطلالة جدا جميلة - البوفيه يعتبر جيد وفيه تنوع
-
- الموقف السيء هو طلب احد الموظفين مني مال لانه مسكين ومحتاج وهذا اعتبره غير لائق لفندق بهذا المستوى - يعتبر مستوى النظافة فوق المتوسط
 
Ответ Thilanka Hotel
Dear Guest, Thank you for staying with us at Thilanka Hotel – Kandy for and for making us your preferred choice in the area. We are happy to hear that you enjoyed your stay with us and thanks for highlighting our staff and the atmosphere at our property, we apologize for any inconvenience caused. We hope to welcome you soon again to Thilanka Hotel-Kandy and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Kandy
Utschi, был в апреле 2018
8.3
превосходно
+
Geräumiges Zimmer mit viel Platz, große Dusche mit warmem Wasser, freundliches Zimmerpersonal. Leckeres Frühstücks- und Abendbuffet. Sauber.
-
Kellner beim Abendessen zum Teil etwas sehr stark „bemüht“. Klimaanlage im Zimmer sehr laut, Balkontüren sollten wegen möglicher Affenbesuche nachts nicht offen gelassen werden. Insgesamt war das Interieur schon etwas abgewohnt.
 
Ответ Thilanka Hotel
Liebe Utschi, vielen Dank fuer Ihren Aufenthalt bei uns im Thilanka Hotel und dass Sie sich Zeit genommen haben um eine Bewertung auf Booking.com zu schreiben. Wir freuen uns ueber Ihr Feedback und ueber die Tatsache dass Sie sich bei uns wohl gefuehlt haben. Unser Team wird sich definitv freuen und wir werden uns bemuehen auch weiterhin ein guten Service zu bieten. WIr wuerden uns sehr freuen, Sie schon bald wieder in einem unserer Haueser herzlich begruessen zu duerfen. Alles LIebe & bis bald, Ihr Thilanka Hotel Team
Yasser, был в апреле 2018
3.8
оценка
+
اطلالة الفندق جميلة
-
تنبعث من الحمام رائحة كريهة علما بان مدينة كاندي لا تستحق الاقامة الطويلة فقط للراحة بعد السفر وزيارة المعالم الموجودة فيها ... اعتقد 24 ساعه كافية تقسم بين زيارة معالم المدينة ، والباقي للراحة والاسترخاء لان السفر بين المدن في سريلانكا متعب جدا ، وتاخذ وقت طويل للتنقل بين المدن تصل بالساعات بسبب ضيق الطرق والاجواء في المدينة لسيت باردة ، مثل مدينة نوراليا مثل السفر بين نوراليا الى بنتوتا استغرق 6 ساعات ...
 
Ответ Thilanka Hotel
Dear Mr. Yasser, Thank you for choosing Thilanka Hotel-Kandy for your stay and for sharing your experience with other guests. We are committed to offering every one of our guests an exceptional stay and we apologize that we did not do so for your visit, we apologize for any inconvenience caused. We are always looking for ways we can improve and we will take your feedback into account We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Gremlinsfamily, был в апреле 2018
7.9
отлично
+
Personnel très agréable. Petit déjeuner de bonne qualité. C'était bien.
 
Ответ Thilanka Hotel
Dear Guest, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka Hotel Team
Martin, был в апреле 2018
8.3
превосходно
+
Gute Lage zur Erkundung von Kandy. Die Zimmer sind groß und vom Balkon aus hat man einen guten Blick auf die Stadt. Die Zimmer sind sauber und zum Zahntempel kann man laufen. Den Rest am besten mit dem Tuctuc erkunden. Der Bahnhof ist nicht weit falls man mit dem Zug nach Ella fahren möchte. Das Personal ist freundlich.
 
Ответ Thilanka Hotel
Dear Martin, thank you for choosing Thilanka Kandy – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Fabou60, был в марте 2018
8.3
превосходно
+
Proximité du temple de la dent (15 min a pied), belle et spacieuse chambre, très propre, grande douche, belle piscine, ambiance romantique au restaurant, buffet varié et de qualité pour le dîner. Bon thé glacé et expresso. Balcon et jardin vue sur lac et la ville agréable.
-
La piscine ferme a 20h mais le personnel enlève les chaises longues a 18h donc on se sent pressé de partir. Service pour les boissons parfois long. Jus d'orange pressé en supplément au petit déjeuner et certains produits genre confitures et céréales bas de gamme. Lit un peu trop dur. Jardin un peu bruyant avec la proximité de la route mais cela reste bien plus calme qu'en centre-ville.
 
Ответ Thilanka Hotel
Dear Fabou60, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We are always looking for ways we can improve and we will take your feedback into account, we apologize for any inconvenience caused. We hope to welcome you soon again to Thilanka Hotel – Kandy and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Kari, был в марте 2018
9.6
превосходно
+
Fin beliggenhet, god mat og fint uteområde
 
Ответ Thilanka Hotel
Dear Kari, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Ansyltang, был в марте 2018
8.3
превосходно
+
Bien situé, personnel avenant, buffets variés et copieux, la visite des petits singes sur le balcon
-
Problème sur notes de bars imputées mais non signées
 
Ответ Thilanka Hotel
Dear Ansyltang, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We are always looking for ways we can improve and we will take your feedback into account, we apologize for any inconvenience caused. We hope to welcome you soon again to Thilanka Hotel – Kandy and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Charlotte, был в марте 2018
10.0
превосходно
+
Vi hade ett fantastiskt dygn på hotellet där kvällens buffé uppe på taket var både god och väldigt trevlig.
 
Ответ Thilanka Hotel
Dear Charlotte, Thank you for choosing Thilanka Hotel for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. Thank you for mentioning our Delicious buffet spread to other travelers. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
北飘雪, был в марте 2018
8.3
превосходно
+
这个酒店的位置还是不错的,离佛牙寺和康提湖都很近,晚餐也不错!
 
Ответ Thilanka Hotel
Dear 北飘雪, thank you for choosing Hotel Thilanka Kandy – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Severine, был в марте 2018
10.0
превосходно
+
Grande chambre magnifique avec vue sur le lac,repas variés, piscine agréable avec vue sur la ville.
-
Rien
 
Ответ Thilanka Hotel
Dear severine, Thank you for choosing Thilanka Hotel for your stay. we were delighted to read your feedback and we appreciate you taking the time to share a review. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila (Manager)
程攸攸, был в марте 2018
10.0
превосходно
+
位置好,干净整洁。员工热情。
 
Ответ Thilanka Hotel
Dear 程攸攸, thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Nora, был в марте 2018
8.3
превосходно
-
В данном отзыве отсутствуют комментарии
Vivianchong, был в марте 2018
7.5
отлично
+
地理位置不错,拍照不错,大
-
入住钱算错了,后来我算着不对,他说他问问Booking,第二天退了我450卢比
 
Ответ Thilanka Hotel
Dear VivianCHONG, thank you for choosing Thilanka Kandy – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
-lenka, был в феврале 2018
9.2
превосходно
+
- výborná snídaně, velký výběr - velmi ochotný personál - čisto
-
Byli jsme velmi spokojeni.
 
Ответ Thilanka Hotel
Dear Mr Lenka, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Thilanka hotel team
Léa, был в феврале 2018
7.9
отлично
+
Très arrangeant, il nous ont permis de récupérer la chambre à 11h30 au lieu de 14h. Petit déjeuner copieux es
-
Avec les taxes il faut rajouter 30% du prix supplémentaires....
 
Ответ Thilanka Hotel
Dear Lea, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Люблю комфорт. Яна., был в феврале 2018
8.3
превосходно
+
1. Персонал очень услужлив. Во всем помогают. Попросили нож порезать купленный ананас - так они сами нам порезали и подали красиво, с вилками и салфетками. Бесплатно. 2. Чистота - для Шри-Ланки на высоком уровне. 3. Прекрасный вид с балкона! Не пропустите рассвет. 4. Обезьяны на балкон да, приходят. А еще мы видели тапира!
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1. Одна из кроватей была разложенным диваном, и простыня постелена прямо на жесткую обивку дивана - ни наматрасника, ни какой-либо прослойки. Очень некомфортно и как-то убого выглядит. Вообще, номер не выглядел четырехместным - доп.кровати заняли абсолютно всё пространство. На одну ночь было нормально, но дольше - отказались бы жить в таких условиях. 2. Ключ был выдан один на четверых - видимо предполагалось, что мы будем всюду ходить толпой. 3. На завтраке кофе не берите, пейте чай. 4. И на всё закладывайте побольше времени - ланкийцы очень неторопливы.
 
Ответ Thilanka Hotel
Dear Люблю комфорт. Яна, We were delighted to read your feedback and we appreciate you taking the time to share a review. Thank you for informing us about the room condition we apologize for any inconvenience caused. We have taken necessary action steps and fixed the issue. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila (Manager)
Zhengdong, был в феврале 2018
8.3
превосходно
+
环境好,地理位置不错
 
Ответ Thilanka Hotel
Dear Zhengdong, Thank you for choosing Hotel Thilanka Hotel for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Zhi, был в феврале 2018
8.8
превосходно
+
地点不错,自助餐丰富.
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说好的烛光晚餐竟然也是自助餐糊弄了事,餐厅经理和总台缺乏默契.
 
Ответ Thilanka Hotel
Dear zhi, Thank you for choosing Thilanka Hotel for your stay. We were delighted to read your feedback and we appreciate you taking the time to share a review. We are glad that you like our location and our rich buffet. We are always looking for ways we can improve and we will take your feedback into account. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila (Manager)
Jing, был в феврале 2018
7.9
отлично
-
我们住的三人间设施有点老,下水道堵了,不过解决了
 
Ответ Thilanka Hotel
Dear Jing, Thank you for choosing Thilanka Hotel for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Montse, был в феврале 2018
10.0
превосходно
+
Personal molt amable. Situació bona
 
Ответ Thilanka Hotel
Dear Montse, Thank you for choosing Thilanka Hotel for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Hitoshi, был в феврале 2018
7.9
отлично
+
朝食のビュッフェ。 コーヒー・テイーセット、電気ポットあり。 仏歯寺には近い。
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部屋自体は広いのだけどレイアウトがちょっと変わっていてもっと機能的にできたのに、と感じた。 ちょっと坂を上るのがしんどいかな。その割に景観はそれほどでもない。 バスターミナルからはちょっと遠い。
 
Ответ Thilanka Hotel
Dear HITOSHI, Thank you for choosing Thilanka Hotel for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Günther, был в феврале 2018
5.8
оценка
+
Gutes Frühstück. Schöner Pool.
-
Zimmer sehr hellhörig
 
Ответ Thilanka Hotel
Dear Gunther, Thank you for choosing Thilanka Hotel – Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that you enjoyed your stay with us and thanks for highlighting our breakfast and the pool at our property We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Mohsen, был в феврале 2018
8.8
превосходно
+
كل شي ممتاز
-
سعر الغرفة غالي جداً
 
Ответ Thilanka Hotel
Dear mohsen, thank you so much for your compliment. We are happy to hear that you loved the location of our hotel and that you highlighted the stunning view of Kandy and the lake. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila (Reservations Manager)
Patrick, был в феврале 2018
10.0
превосходно
+
tout hotel parfait restauration au top situation idéale pour visites sejour inoubliable
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rien
 
Ответ Thilanka Hotel
Dear patrick, we were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved the location of our hotel and that you highlighted the stunning view of Kandy and the lake. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila (Reservations Manager)
Omar, был в феврале 2018
5.8
оценка
+
للاسف الافطار غير جيد لايستحق المبلغ المذكور الصور بالبوكينج غير مطابقه للواقع
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؟؟
 
Ответ Thilanka Hotel
Dear omar, thank you for staying with us at Thilanka Hotel and for making us your preferred choice in the area. We are happy to hear that you enjoyed your stay with us and thanks for highlighting our staff and the atmosphere at our property. Thank you for informing us about the breakfast we apologize for any inconvenience caused. We have taken necessary actions steps and fixed the issue. We hope to welcome you soon again to Thilanka Hotel and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Travel, был в феврале 2018
3.8
оценка
-
Mauvais rapport qualité prix . Nous avions effectivement l’impression que c’était la dernière chambre disponible ( extrêmement bruyante , confort et propreté bien décevants ....)
 
Ответ Thilanka Hotel
Dear Travel, thank you for staying with us at Thilanaka Hotel and for making us your preferred choice in the area. We are happy to hear that you enjoyed your stay with us and thanks for highlighting our staff and the atmosphere at our property. Thank you for informing us about the problems. we apologize for any inconvenience caused. We have taken necessary action steps to rectify your concern. We hope to welcome you soon again to Thilanaka Hotel and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Аноним, был в январе 2018
8.3
превосходно
+
酒店在半山腰,湖景山景夜景都不错,房间宽敞,wifi比较赞,距佛牙寺不远,步行可至,早晚餐自助都还好
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设施偏旧,但还干净整洁,司机房收费,小心猴子,阳台门没关严,被猴子推开,进屋拿了包糖,幸好不伤人
 
Ответ Thilanka Hotel
Dear Guest,thank you for choosing Thilanka Hotel Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a great stay at our property specially about the lake view and spacious rooms. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Kristin, был в январе 2018
7.9
отлично
+
Perfekt läge med gångavstånd till stan och templet. Skönt poolområde att hänga i. Trevliga rum med fin utsikt över stan
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Frukosten var ok men bland de sämre i Sri Lanka.
 
Ответ Thilanka Hotel
Dear Kristin, thank you for choosing Thilanka Hotel Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Dalila, был в январе 2018
5.8
оценка
+
Colazione e cena a buffet abbondante e varia ( 1 solo giorno di pernottamento quindi ... varietà intesa per quella sera !!) struttura vecchia ma tenuta discretamente e anche abbastanza pulita ...
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Molte scimmie ovunque letti piccoli e scomodi
 
Ответ Thilanka Hotel
Dear Dalila, thank you for staying with us at Thilanka Hotel Kandy and for making us your preferred choice in this area. We hope you had a pleasant stay here and we look forward to your next visit. Have safe journey back home and all the best, Sushila (Manager)
Marc, был в январе 2018
9.2
превосходно
+
Très bel hôtel situé sur les hauteurs de Kandy à 5mn à pied du centre. Notre chambre était superbe avec très grand lit, petit salon et balcon donnant sur le lac. Nous étions en demi-pension et les buffets étaient toujours parfaits et délicieux. Belle piscine avec quelques transats et un pool bar avec de bons cocktails. Accueil par de charmantes hôtesses qui se mettent en 4 pour vous. Mention spéciale à leur chauffeur que vous pouvez avoir à la journée afin de visiter les sites alentours. Il était super, disponible et nous a beaucoup appris sur le Sri Lanka. Nous vous conseillons de prendre une location chauffeur avec l'hôtel c'est en plus le même prix que les chauffeurs en ville mais qualité largement supérieur.
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Petit bémol pour le transfert qui est gratuit. Nous avons eu beau les appeler 2 fois à notre arrivée mais pas de transfert après avoir attendu 1h à la gare !! Pour le départ c'était mieux organisé.
 
Ответ Thilanka Hotel
Dear Mr Marc, thank you for taking the time to share your wonderful review of your holiday visit with us! We're elated to learn that you had such a positive experience on our property and we are glad to hear that you would recommend our taxi services and that our driver exceeded your expectation during your tour. It is always a pleasure to know that our guests felt well looked after as we strive to provide an outstanding experience for all our guests. We hope to have the chance to welcome you soon again in Sri Lanka and wish you all the best! Best regards, Sushila (Reservations Manager)
Sylvie, был в январе 2018
8.8
превосходно
+
Les chambres très confortables .... le petit déjeuner copieux ... et beaucoup de plats à choisir au dîner .... très bon hôtel ....
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La piscine était un peu fraîche .. 22 degrés .. dommage ......
 
Ответ Thilanka Hotel
Dear SYLVIE, thank you for staying with us at Thilanka Hotel Kandy and for making us your preferred choice in the area. We are delighted to hear that you liked our authentic breakfast spread and dinner. Also thank you for highlighting our comfortable and spacious rooms. Your feedback in regards to the water temperature in the pool has been forwarded to our Management Team and necessary action will be taken. We hope to get another chance to welcome you again at Thilanka Hotel Kandy and wish you a safe journey back home. Best regards, Sushila (Reservations Manager)
Ahmed, был в январе 2018
8.3
превосходно
+
الموقع و تنوع الافطار و القرب من كل شي
 
Ответ Thilanka Hotel
Dear Ahmed, thank you for choosing Thilanka Hotel Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Thomas, был в январе 2018
9.2
превосходно
+
Großes und sauberes Zimmer sehr aufmerksames und freundliches Personal tolle Lage und tolle Aussicht wir hatten ein Deluxe Zimmer im 4ten Stock mit Blick auf den See. Super Frühstück und Dinner. Das Hotel kann man nur empfehlen super.
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Nichts
 
Ответ Thilanka Hotel
Lieber Thomas Fußer, vielen Dank fuer Ihren Aufenthalt bei uns im Thilanka Hotel Kandy und fuer Ihre netten Worte. Es freut uns sehr dass Sie uns weiterempfehlen wuerden und dass wir Ihre Erwartungen erfuellen konnten. Unser Team wird sich bestimmt ueber Ihr positives Feedback freuen und wir werden unser Bestes geben auch in Zukunft ein gutes Service beizubehalten. Wir freuen uns schon auf Ihren naechsten Besuch bei uns und wuenschen Ihnen novh eine gute Heimreise. Alles Gute & bis bald, Ihr Thilanka Hotel Team
Suse, был в январе 2018
9.2
превосходно
+
Wir hatten 2 Übernachtungen inklusive Frühstück und Abendessen. Das Zimmer war super schön und sauber. Die Auswahl am Buffet war riesig und sehr lecker. Das Personal war sehr freundlich und der Pool war zum entspannen perfekt. Der Tempel, der See und die Stadt sind zu Fuß erreichbar.
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Etwas zu wenig Liegen zur Hauptzeit am Pool. Die Getränke sind hochpreisig. Aufgrund von Affen konnte der schöne Balkon nicht so genutzt werden.
 
Ответ Thilanka Hotel
Liebe Suse & Markus, vielen Dank fuer Ihren Aufenthalt bei uns im Hotel Kandy und fuer Ihre netten Worte auf Booking.com. Es freut uns sehr dass Sie sich bei uns im Haus wohl gefuehlt haben und dass Ihr Zimmer Ihren Erwartungen entsprochen hat. Ihr Feedback ist uns sehr wichtig und umso mehr freut es uns zu hoeren dass unser Team einen guten Job geleistet hat. Wir freuen uns schon auf einen baldigen Besuch und wuenschen Ihnen eine gute Heimreise. Alles Gute & bis bald, Ihr Thilanka Hotel Team
Dominique, был в январе 2018
7.1
отлично
+
Cet hôtel est bien situé ..... propre ... calme .... le restaurant est excellent .... et les desserts délicieux ...... à recommandé .......
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Rien a dire
 
Ответ Thilanka Hotel
Dear DOMINIQUE, thank you for choosing Thilanka Hotel Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Jean, был в январе 2018
10.0
превосходно
+
On a tout aimé La chambre, l’emplacement, le buffet, et le personnel
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Rien
 
Ответ Thilanka Hotel
Dear Jean Michel, thanks so much for taking the time to share your positive review! We're proud to learn that we've continued to serve you in accordance with a high standard during your recent visit to our property. We hope to have the chance to welcome you soon again to our property. Have a safe journey back home & all the best. Kind regards, Sushila (Reservations Manager)
Fredrik, был в январе 2018
9.6
превосходно
+
Nydelig frokostbuffèt, med godt utvalg av Sri Lankisk og "vestlig" mat. Veldig gode senger, med dyne.
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Litt masete musikk i baren, etter min smak.
 
Ответ Thilanka Hotel
Dear Fredrik, thank you for choosing Thilanka Hotel Kandy for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Stéphane, был в январе 2018
8.8
превосходно
+
Très belle vue sur Kandy, des chambres spacieuses avec tout le confort.
 
Ответ Thilanka Hotel
Dear stéphane, Thank you for choosing Thilanka Hotel for your stay and for sharing your positive experience with other guests. We are happy to hear that you loved the location of our hotel and that you highlighted the stunning view of the city. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Abulilah, был в январе 2018
9.2
превосходно
+
إفطار لذيذ وشهي ومناسب للمسلمين من ناحية الخنزير او ما شابه فهو معزول قليلاً ويوجد خيارات عديده للأكل....الغرف مريحه
 
Ответ Thilanka Hotel
Dear Abulilah, Thank you for choosing Thilanka Hotel for your stay and for sharing your positive experience with other guests. We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Anna, был в январе 2018
9.6
превосходно
+
Ich würde das Thilanka Hotel sofort weiterempfehlen. Freundliches, speditives und zuverlässiges Personal. Grosse Zimmer mit einer hohen Sauberkeit. Das Frühstücksbuffet hat sämtliche Erwartungen übertroffen. Sehr reichhaltig und vielseitig. Zudem ist die Lage des Hotels ausgezeichnet und man ist nur einige Minuten mit dem Tuktuk vom berühmten Zahntempel und dem Zentrum entfernt.
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Leider hatte unser Zimmer keinen Kühlschrank/Minibar.
 
Ответ Thilanka Hotel
Liebe Anna, vielen Dank fuer Ihre lieben Worte und Ihre Bewertung auf Booking.com. Es freut uns sehr zu hoeren dass unser Frühstücksbuffet Ihre Erwartungen übertroffen hat und dass sich unser Team gut um Sie gekuemmert hat. Alle unsere Zimmer werden bald mit Kuehlschrank/Minibar ausgestattet, wir haben Ihr Feedback trotzdem nochmals an unser Management Tem geleitet. Wir hoffen dass Sie uns schon bald wieder besuchen und wuenschen Ihenen eine gute Heimreise. Alles Gute & bis bald, Ihr Thilanka Hotel Team
Husain, был в январе 2018
8.3
превосходно
+
فندق بوتيكي جميل ومرتب وإطلالته جميلة على البحيرة وخدمة ودودة وترحاب بوفيه عشاء لذيذ ومتنوع وكذلك بوفيه الإفطار لكنه أقل تنوعاً من العشاء موقعه مناسب والقيمة لابأس بها تسجيل دخول وخروج سريع .
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خدمة نقل الحقائب بطيئة لاتستطيع استخدام البلكونة بسبب كثرة القردة وهجومها على الغرف .
 
Ответ Thilanka Hotel
Dear husain, Thank you for choosing Thilanka Hotel. Were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved the location of our hotel and that you highlighted the stunning view. We have taken necessary action steps to fix the issue. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila (Manager)
Brian, был в январе 2018
7.9
отлично
+
God mad, sødt personale, god seng
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Lidt lummert på værelset, iskold pool
 
Ответ Thilanka Hotel
Dear Brian, Thank you for choosing Thilanka Hotel for your stay and for sharing your positive experience with other guests. We are happy to hear that you liked your spread.We are glad to hear that you had a good stay at our property and that our team met your expectations. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, sushila (Manager)
Nicole, был в январе 2018
8.8
превосходно
+
Man kann zu Fuss zum Zahntempel gelangen. Der Pool und der tolle Service der Kellner beim Frühstück und Abendessen.
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Als ich müde von der Reise ankam, sind gleich 5 Leute auf mich zugestürzt, haben sofort meinen Pass und mein Gepäck mitgenommen. Das war mir persönlich etwas zu viel des Guten.
 
Ответ Thilanka Hotel
Liebe Nicole, vielen Dank fuer Ihren Aufenthalt bei uns im Thilanka Hotel Kandy und fuer Ihre nette Bewertung auf Booking.co. Es freut uns zu hoeren dass es Ihnen bei uns gut gefallen hat und dass wir Ihre Erwartungen erfuellen konnten. Wir freuen uns schon auf Ihren naechsten Besuch und wuenschen Ihnen eine gute Heimreise. Bis bald, Ihr Thilanka Hotel Team
Adolfo, был в январе 2018
7.5
отлично
+
Buena ubicación, cuartos adecuados, limpios, servicios bien. Desayuno completo.
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Ubicación, vista y los cuartos.
 
Ответ Thilanka Hotel
Dear Adolfo Franke, We were delighted to read your feedback and we appreciate you taking the time to share a review. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila (Manager)
Valérie, был в январе 2018
10.0
превосходно
+
Un des meilleurs hôtels que nous avons trouvé au SRI Lanka, très bonnes prestations, très belle vue, bar, ce qui est rare ????... Bref, que du bon
-
Rien
 
Ответ Thilanka Hotel
Dear Valerie, thank you for taking the time to share your wonderful review of your holiday visit with us! We're elated to learn that you had such a positive experience on our property. In addition thank you for highlighting our bar and service, we will ber sure to send your comments along the team so credit can be given where it is due. We hope to have the chance to welcome you back again soon! Best regards, Sushila (Reservations Manager)
Victoria, был в январе 2018
10.0
превосходно
+
Отель очень понравился. Приятный, чистый отель с комфортными номерами и бассейном. Провели там новогоднюю ночь. Все прошло великолепно.
 
Ответ Thilanka Hotel
Dear Victoria , thanks so much for taking the time to share your positive review and for spending New Year Eve at Thilanka Hotel Kandy! We're proud to learn that we've continued to serve you in accordance with a high standard during your recent visit to our property. We hope to have the chance to welcome you soon again to our property. Have a safe journey back home & all the best. Kind regards, Sushila (Reservations Manager)
Uwe, был в январе 2018
9.2
превосходно
+
Angenehm großes, gut eingerichtetes Zimmer mit Balkonblick über Kandy. Sehr diskretes und hilfsbereites Personal. Erfüllt die Ansprüche der gehobenen Kategorie.
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Sehr hohe Preise für Speisen und Getränke. Das Frühstücks-Buffet ist, was den westlichen Gaumen betrifft, mittelmäßig (z.B. Wenig verschiedene Früchte, unbedeutender Kaffee, keine Wurst und kaum Käse). Baustelle nebenan.
 
Ответ Thilanka Hotel
Lieber Uwe, vielen Dank fuer Ihren Aufenthalt bei uns im Thilanka Hotel Kandy und fuer Ihre netten Worte und Ihre konstruktive Kritik. Es freut uns sehr, dass Sie sich bei uns wohl gefuehlt haben und dass Ihnen unsere Zimmer und der Ausblick auf Kandy gefallen hat. Wir werden Ihr Feedback bezueglich Auswahl beim Fruehstueck an unsere Kueche und Management weitergeben und sehen was man da machen kann. Wir wuerden uns sehr freuen, Sie schon bald wieder in einem unserer Haeuser herzlich begruessen zu duerfen. Herzliche Gruesse & bis bald, Ihr Thilanka Team
Qing, был в декабре 2017
8.8
превосходно
+
但是早餐不错,算是比较好的!服务员也很热情
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房间的加床,有大有小! 差异比较大
 
Ответ Thilanka Hotel
Dear Qing, Thank you for staying with us at Thilanka Hotel - Kandy for making us your preferred choice in the area. We are happy to hear that you enjoyed your stay with us and thanks for highlighting our staff and the breakfast in our hotel. We would like to welcome you again to our property soon. All the best for your future. Warm Regards, Sushila (Manager)
Alexey, был в декабре 2017
7.5
отлично
+
В номере было все необходимое(гель для душа,шампунь,добротный пузатый чайник,чистый,пластмасса не воняет,пакетики чая,кофе).Хотя здесь чай можно купить везде.Вид с балкона на окрестности.Хороший вай-фай.
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Завтрак у нас не входил,пару раз оплачивали по 1100 рупий.Голодным не останешься,конечно,даже была овсяная каша,но кофе мне напомнил ячменный напиток из СССР,chicken curry-куски острых куриных костей,ну и выбор острых шри-ланкийских блюд.А около отеля нет ни кафе,ни ресторанов поблизости,так как отель находится на горе.Еще очень неудобный душ.Он не снимается.
 
Ответ Thilanka Hotel
Dear Alexey, Thank you for staying with us at Thilanka Hotel - Kandy for making us your preferred choice in the area. Thank you for recognizing that our hotel has all the amenities needed to make your stay comfortable. Unfortunately, you have booked room only basis, so we could not invite you for the breakfast. We hope to have the opportunity to make a better impression on a future stay. Have a safe journey back home & all the best. Kind regards, Sushila (Manager)
Irinake, был в декабре 2017
8.3
превосходно
+
Отель красивый. Персонал отзывчивый , все улыбаются. Чисто.
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Для меня была еда очень острая. Для местных она в самый раз. Пару раз поверила работнику ресторана ( утверждал, что несколько блюд не острые, даже нет перца), но , попробовав , оказалось жгучее.Отель на возвышенности.Внизу дорога с оживленным движением и постоянными гудками- сигналами тук-туков и автобусов. Вид с балкона был на озеро ( если смотреть только прямо), посмотрев вниз - стройка ( шум и выхлопы от экскаваторов мешали).Почему при описании отеля это не указывают?
 
Ответ Thilanka Hotel
Dear IrinaKe, Thank you for staying with us at Thilanka Hotel - Kandy for making us your preferred choice in the area. We are glad to hear that you had a good stay at our property highlighting on our friendly staff and that our team met your expectations. We have already forwarded your feedback to the management team and they will look into this matter immediately. If there is anything else that we could have done to make your stay better, please let us know. Warm Regards, Sushila (Manager)
Dongying, был в декабре 2017
9.5
превосходно
+
房间的景观下面能看到康提湖,泳池就在下面,很方便。
-
卫生巾的清洁程度有待提高。
 
Ответ Thilanka Hotel
Dear DONGYING, thank you for your online review of your recent stay at Thilanka Hotel Kandy. It makes us proud to hear that we met your expectations and that you felt well looked after. Thank you for highlighting our stunning view of the Kandy lake and our pool. We strive to provide the best customer experience at our hotel and we are thankful for your feedback and will take it into consideration. Should your plans bring you back to Kandy, it would be our pleasure to welcome you again to Thilanka. We wish you and your family Merry Christmas and a safe journey back home. Best regards, Sushila (Manager)
Hamoody1, был в декабре 2017
9.2
превосходно
+
موقعه الرائعه حيث الجبال وجمال الطبيعه وويطل على البحيره
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الواي فاي جيد ولكن بعض الاحيان تختفي الشبكه وبالاخص في الليل بسبب اطفائهم للنت
 
Ответ Thilanka Hotel
Dear hamoody1, thank you for staying at Thilanka Kandy and for reviewing your recent stay online. It is great to know that you enjoyed your stay with us and that our team has met your expectations. Also thanks for highlighting the stunning view of the lake and the surrounding. Your feedback in regards to WiFi connection will be forwarded to our Management team for review. We hope that you will visit us soon again and we wish you a great stay in Sri Lanka. All the best & kind regards, Sushila (Manager)
Tomasz, был в декабре 2017
8.8
превосходно
+
Gute Lage nur 10-15 min zu Fuß zum Zahntempel (zurück allerdings Berg auf). Schöne Aussicht. Zimmer großzügig.
-
Alles etwas in die Jahre gekommen
 
Ответ Thilanka Hotel
Lieber Tomasz Bobinski, vielen Dank fuer Ihren Aufenthalt bei uns im Thilanka Hotel Kandy und fuer Ihre Bewertung auf Booking.com. Es freut uns sehr dass es Ihnen bei uns gut gefallen hat und dass Sie uns anderen Gaesten weiterempfehlen wuerden. Unsere Lokation ist wirklich sehr gut und wir hoffen Sie hatten eine gute Zeit in Kandy. Wir wuerden uns sehr freuen Sie schon bald wieder bei uns im Haus herzlich begruessen zu duerfen. Herzliche Gruesse, Sushila (Manager)
Sergejs, был в ноябре 2017
6.2
оценка
+
Очень крутой вид с балкона, это лучшее в этой гостинице, Чисто и окуратно. Хорошая ванная комната
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Цена завышена. Сервис не соответствует рангу гостиницы. При заселение в трехместный номер, мы просто сидели в номере и смотрели на шоу как местные разбирают диван и делают третье спальное место. Очень странно такое было видеть в 5*. Фотографии номеров не соответствуют действительности, все завышено. Так же завышен размер номера 45м, что совсем недопустимо. Бассеин не работает и предлагают везти 10 минут (!!!) в другой на транспорте. Об этом так же нет упоминаний.
 
Ответ Thilanka Hotel
Dear Sergejs, Thank you for reviewing your stay at Thilanka Hotel and for making us the preferred choice in Kandy. We are happy to hear that you liked the view from the room. and that you found our rooms and bathrooms neat and clean. We are sorry that we didn't meet all your expectations. We are always looking for ways we can improve and we will take your feedback into account. We hope to have the opportunity to make a better impression on your next stay with us. wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Andrei, был в ноябре 2017
9.2
превосходно
+
Кровати для отдыха отличные. Чисто. У нас был отличный вид на канди. Отличный завтрак, была каша, хлопья. Для ребенка самое то.
-
Не успел заметить, были только одну ночь.
 
Ответ Thilanka Hotel
Dear Andrei Anikev, thank you for the great review! We love knowing how pleased you were with our location and appreciated our buffet breakfast which is indeed excellent. Thanks for choosing Thilanka Hotel. We hope you will make the same choice when your travels bring you back to Kandy. Wishing you and your family a safe journey back home. Best regards, Sushila (Manager)
Barbara, был в ноябре 2017
7.9
отлично
+
Ruhige Lage in der Nähe der Stadt
 
Ответ Thilanka Hotel
Dear Barbara, Thank you for choosing Thilanka Hotel for your stay in Kandy and making us your preferred choice in the region. We hope that your stay met all your expectations. We would like to host you again in our property soon. If there is anything we could have done to make you stay better, please write to us. Have a safe journey back home. Kind Regards, Sushila (Manager)
Junyi, был в ноябре 2017
3.8
оценка
+
check的时间短,效率高
-
第一晚住的房间在新楼,面积大小不一,一共6间房,就会有人不开心;第二天和酒店交涉后,大堂经理亲自带我去看的房间,信誓旦旦说换顶楼,结果换房时人玩失踪,又出来一个经理,换到底楼,潮湿得不行,虽然房间大了,可舒适度大大下降。四年前入住时丰富的早餐,适合中国胃的粥也不见了,不推荐!另外发生非常令人气愤的事,有一间房预定包括三人晚餐,只有一位家人去吃,竟然被拦着不付钱不允许离开,74岁的老人当众被羞辱,绝对不推荐自由行的客人入住,团队客就没办法了!
 
Ответ Thilanka Hotel
Dear Junyi, Thank you for staying with us at Thilanka Hotel and for making us your preferred choice in the area. It makes us feel regretful to know that we did not meet all your expectations and that you were unhappy during your stay. your feedback is valuable to us and we will take everything you mentioned in to account to make sure that our guests will not have a similar experience in the future. We hope to have the opportunity to make a better impression on your next stay. Have a safe journey back home & all the best. Kind regards, Sushila (Reservations Manager)
Ulrike, был в ноябре 2017
10.0
превосходно
+
Frühstücksbüffet und Dinnerbufett sind grandios bieten ein guten Einblick in die kulinarische Vielfalt des Landes. Die Lage etwas außerhalb des Stadtrummels hat sich als sehr positiv herausgestellt, da es sich um eine kleine Ruheoase in der hektischen Stadt handelt.
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Der Kaffee zieht den Superstandard leider runter. Hier wäre eine gute Maschine angebracht. Die Balkontür konnte leider aufgrund der Affen nicht geöffnet werden. Das ist schade, aber eben Natur.
 
Ответ Thilanka Hotel
Dear Ulrike, Thank you for choosing Thilanka Hotel Kandy for your stay and for sharing your positive experience with other travelers. We are delighted to learn that you thought that the food in our buffets were terrific. and that you found our location quiet and peaceful. We are sorry about the balcony doors and inconvenience caused by monkeys. We are doing everything we can to make sure our guests do not face the same situation in the future. once again, thank you for your valuable feedback. We hope to welcome you soon again to Thilanka Hotel and wish you a safe journey back home. All the best & kind regards, Sushila(Reservations Manager)
Nadezda, был в ноябре 2017
6.7
оценка
+
Чисто, аккуратно. По сравнению со многими отелями, которые как и этот не блещут новизной, отель неплохо сохранился. Самое главное преимущество - тишина. Отель стоит вдалеке от крупных дорог, подъездной путь к нему тупиковый. То есть трафика нет совсем. Для шумного Канди - это большой плюс. Персонал неплох - приветливы, английский хороший, всегда на месте.
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Ну, во-первых, и это сильно раздражает: цена в букинге указана без налогов, а это плюс 30%, то есть треть. Этот нюанс написан, но сразу не заметишь. Во-вторых, можно сказать, что отель сильно не соответствует своему описанию. Бассейн - не работал. А это главная фишка отеля была - бассейн на крыше с видом на город. Знала бы про этот дефект - взяла бы другой отель однозначно. Вид на город из номера, который красуется на главной картинке - это нереально. Такой вид открывается всего-лишь из одного номера и он находится даже не в этом здании, в соседнем. Реальный вид (а это между прочим 4, т.е. предпоследний этаж) на фото. В-третьих, отвратительный завтрак. Он почти везде на Шри-Ланке одинаково плохой, но здесь как-то особо скудно: ни одной заправки для салата, ни одного свежевыжатого сока (апельсиновый фреш продавал за 300 рупий). Вся выпечка даже не вчерашняя, прошлогодняя - каменная. Омлет - трижды просила переделать. Ужасно за такие деньги. До Храма Зуба Будды действительно не так далеко (минут 10 пешком), правда идти по очень активной дороге в горку. Вечером не сильно комфортно. Поесть рядом особо негде.
 
Ответ Thilanka Hotel
Dear Nadezda, thank you for staying with us at Thilanka Hotel and for making us your preferred choice in the area. It is great to hear that you liked our location and found our hotel rooms neat and clean. We are happy that you had peaceful quiet stay at our hotel. We understand that we haven't been able to meet all your expectations. We are committed to offering every one of our guests and exceptional stay and we apologize that we did not do so for your visit. We are always looking for ways we can improve and we will take your feedback into account. We hope you would visit us again soon and that we will have the opportunity to serve you better. Have a safe journey back home & all the best. Kind regards, Sushila(Reservations Manager)
Andreas, был в ноябре 2017
8.8
превосходно
+
Gute Lage mit Aussicht über Kandy uns eigenem Pool im Freien. Restaurant, z.T. mit Tischen im Freien mit sehr schönem Ambiente. Frühstück und Dinnerbüffet sehr umfangreich und gut. Personal äußerst freundlich und hilfsbereit.
 
Ответ Thilanka Hotel
Dear Andreas, thank you for choosing Thilanka Hotel Kandy for your stay and for sharing your positive experience with other travelers. We are glad to hear that you had a good stay at our property and that our team met your expectations. Thank you for highlighting our stunning view, good food and the nice atmosphere. We look forward to your next stay with us and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager).
صالح, был в ноябре 2017
4.6
оценка
+
الإفطار والمناظر
-
كل شيء عادا الفطور
 
Ответ Thilanka Hotel
Dear صالح الحربي, Thank you for staying with us at Thilanka Hotel and for making us your preferred choice in the area. We are happy to hear that you loved the stunning view. We hope to welcome you soon again to our Hotel and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
مغرم, был в октябре 2017
9.5
превосходно
+
الافطار كان لذيذ الإطلالة كانت رائعة على البحيرة
 
Ответ Thilanka Hotel
Dear مغرم بها, we are delighted know that you found our food delicious and enjoyed our views. we appreciate you taking the time to share a review. We hope to see you here again soon! Best regards, Sushila (Reservations Manager)
Yurong, был в октябре 2017
9.6
превосходно
+
房间比较大,床很舒服也有设计感。有阳台可以看到康堤湖和城市的景观,阳台也是老公抽烟的好地方而不用跑露天了。酒店位置也不错,步行就可以到佛牙寺或湖边。
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洗漱盆的排水不畅。
 
Ответ Thilanka Hotel
Dear Yurong, Thank you for staying with us at Thilanka Hotel and for making us your preferred choice in Kandy. we are glad that you enjoyed your stay with us. Thank you for highlighting our spacious and comfortable rooms, great views from the balcony and city landscape. Knowing that our efforts to make your stay a enjoyable one were successful makes our day. We hope to welcome you soon again to our Hotel and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Junke, был в октябре 2017
8.8
превосходно
+
康提的酒店大部分都在半山腰,这家也不例外,我们因为是包车,司机对这家酒店很熟,找起来没费什么力气,我们住了两天,第一天晚餐是送的,感觉挺好,有乐队演奏,看到中国人就唱月亮代表我的心,当然我们是要付小费啦,只有一个员工似乎对中国人不太友好,游泳池不错,可惜那两天风太大,没去游泳。价钱不算太便宜,另外wifi信号一会断一会断,哎,也是没办法,斯里兰卡就是这样子,硬件需加强!
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wifi信号太差,没有网络,就没有娱乐!
 
Ответ Thilanka Hotel
Dear Junke, Thank you for staying with us at Thilanka Hotel and for making us your preferred choice in Kandy. We are glad that you had a good stay with us and liked music of our bands. We are sorry that you didn’t get to enjoy the Wifi connection as much. Apologies for any inconvenience caused. We hope to welcome you soon again to our Hotel and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager).
Roman, был в октябре 2017
10.0
превосходно
+
Das Hotel ist sehr schön gelegen und bietet einen wunderbaren Blick auf Kandy und die grüne Umgebung. Die Stadt oder der Zahntempel sind gut zu Fuß zu erreichen. Zurück etwas anstrengender, da es bergauf geht. Die Hotelanlage ist schön angeleg, hat einen Pool und der Restaurationsbereich ist zum Garten hin offen. Das Personal ist sehr freundlich und immer hilfsbereit. Die Zimmer sind gräumig, haben Terrasse und die Betten sind breit und gut. Das Frühstücksbufett ist umfangreich und lecker. Von Curries über frisches Obst bis hin zu diversen Eierspeisen, Waffeln und kleinen Pfannkuchen gibt es alles was zu einem guten Frühstück gehört. Das Hotel hat auch einen Fuhrpark für Touren und Exkursionen bzw. Taxitransport. Ein airport pick up vom Flughafen Colombo kostet etwa 50,- €. Wir hatten einen sehr, sehr netten Fahrer der sehr vorsichtig und gut gefahren ist und uns Angebote zur Besichtigung unterbreitet hat. Auch hat er uns auf der Fahrt nach Kandy viel interessantes über das Land erzählt.
 
Ответ Thilanka Hotel
Dear Roman, Thank you for staying with us at Thilanka Hotel and for making us your preferred choice in Kandy. It makes us really happy to read all the positive things you have mentioned about our staff and hotel. Thank you for highlighting our great views, friendly staff, comfortable rooms and delicious food to other travelers. It absolutely makes our day to know that you were delighted by our efforts. Once again thank you for taking time to write all these nice things about our hotel. We hope to see you here again soon! Best regards, Sushila (Reservations Manager)
Brigitte, был в октябре 2017
10.0
превосходно
+
Aussicht auf den See, sehr schönes Restaurant, coole Bar
-
Der Affe im Zimmer :-))
 
Ответ Thilanka Hotel
Dear Brigitte, Thank you for staying with us at Thilanka Hotel and for making us your preferred choice in the area. We are glad to hear that you enjoyed the view form the hotel room, and our bar. We hope you had a good time in Kandy and that you will visit us again soon. Have a safe journey back home & all the best. Kind regards, Sushila (Reservations Manager)
Ирина, был в октябре 2017
9.6
превосходно
+
Хороший,чистый отель вкусные завтраки и ужины. В номере есть все необходимое. На балкон приходят обезьяны! Рядом с храмом зуб будды.
 
Ответ Thilanka Hotel
Дорогая Ирина, благодарю вас за ваше пребывание в Thilanka Hotel Kandy и за ваши добрые слова. Спасибо, что потратили минуту, чтобы оставить ценный отзыв и рекомендации другим гостям. Мы рады, что у вас было хорошее пребывание с нами, и мы надеемся, что вы скоро посетите нас. Имейте безопасное путешествие домой и все лучшее, Сушила (Менеджер)
Yujun, был в октябре 2017
6.7
оценка
+
房间比较舒适,早餐是自助餐~员工很热情
-
空调调不了温度,被子很薄
 
Ответ Thilanka Hotel
Dear Yujun, thank you for staying with us at XY Hotel and for making us your preferred choice in the area. We are happy to hear that you enjoyed our comfortable rooms, beds, our international buffet and that you found our staff friendly and nice. Thank you for informing us about the air condition in your room, and the condition of quilts. we apologize for any inconvenience caused. We have taken necessary action steps and fixed the issue. We hope to welcome you soon again to our Hotel and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Аноним, был в октябре 2017
9.6
превосходно
+
Chambre très confortables, personnel accueillant. Assez calme (un peu éloigné de la route principale, en hauteur) et l'on y mange très bien (buffet) ; un groupe de musiciens joue en live chaque soir à la demande des clients.
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Tuk-tuk commandé par l'hôtel qui nous a arnaqué
 
Ответ Thilanka Hotel
Dear Guest, Thank you for staying with us at Thilanka Hotel and for making us your preferred choice in Kandy. We are glad you liked our comfortable rooms, peaceful environment and live music bands. We apologize for the inconvenience caused by the outside Tuk driver. We hope to welcome you soon again to our Hotel and wish you a safe journey back home. All the best & kind regards, Sushila (Reservations Manager)
Weijian, был в октябре 2017
10.0
превосходно
+
位置不错,十分干净,泳池不错!
 
Ответ Thilanka Hotel
Dear WEIJIAN, we were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you loved your stay at our property and that you are satisfied with our service provided. It makes us proud and we will try our best to continue the same way in future. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila (Reservations Manager)
Аноним, был в октябре 2017
9.6
превосходно
+
位置不错,员工态度很好,都很友善。走路可以到佛牙寺和康提湖。可以看到康提的城市。
 
Ответ Thilanka Hotel
Dear guest, we were delighted to read your feedback and we appreciate you taking the time to share a review. We are happy to hear that you enjoyed your stay with us. We strive to deliver exceptional service, so knowing that you were delighted by our efforts is what really makes our day. We hope to see you here again soon! Best regards, Sushila (Reservations Manager)
Chen, был в сентябре 2017
10.0
превосходно
+
员工特别赞,知道我们是蜜月旅行,给我们升级大床房,很大超赞的浴缸,吃的也很好,直接点餐到酒店,很美味!????
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没有massage……电视台节目太少。
 
Ответ Thilanka Hotel
Dear Chen, thank you for staying with us at Thilanka Kandy and for making us your preferred choice in the area. We are overwhelmed by your outstanding review of 10points on booking.com. It makes us proud to know that you enjoyed your stay with us and that your expectations were met. Thank you for highlighting our service provided and bathrooms. Please be assured that we will share your feedback with our entire team. We hope to welcome you here soon again and wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Linshun, был в сентябре 2017
9.2
превосходно
+
阳台的湖景很美,房间布置的很有情调。
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门锁坏了,花了很多时间才修好
جاسم, был в сентябре 2017
9.2
превосходно
+
موقعه الاكثر من رائع المطل على البحيرة .. خذت جناح رويال .. تعاملهم كان ممتاز و خدومين جدا .. بس الأكل هب ذاك الزود
-
لا شيئ
 
Ответ Thilanka Hotel
Dear Jassim Al-Shayba, thank you for choosing Thilanka Hotel Kandy for your stay and for making us your preferred choice. We are very happy to hear that you loved your stay in the Royal Suite and that you and your family enjoyed the lake view which is really awesome especially in the evenings. It makes us proud that we were able to meet your expectations and thank you for taking a moment to share your experience with other guests. We hope to welcome you very soon again to one of our properties and wish you and your family a safe journey back home. Once again thanks for choosing Thilanka Hotel Kandy & all the best, Sushila (Manager
Sunboy21th, был в сентябре 2017
6.2
оценка
+
早晨相对丰盛,环境也不错。
-
没有给司机安排食宿。
Bernard, был в сентябре 2017
9.2
превосходно
+
Très près du temple de la dent et de Kandy city Personnel très gentil et attentionné Très bon buffets (le soir et au petit dej) La boutique de l'hôtel a des petits souvenirs à des prix très raisonnables
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Obligé de fermer la baie de la chambre car les singes chapardeurs rentrent dans les chambres à la recherche de nourriture
 
Ответ Thilanka Hotel
Dear Bernard, thank you for choosing Thilanka Hotel Kandy for your stay and for recommendation to other guests. It makes us very happy to read that you had a great stay at our hotel and that we as a team were able to meet your expectations. We hope that you were able to enjoy the amazing lake views from your balcony and were not too much disturbed by the monkeys. We look forward to your next stay with us and wish you a safe trip back home. All the best & kind regards, Sushila (Manager)
Afrah, был в сентябре 2017
7.5
отлично
+
من اجمل الفنادق في سريلانكا الاطلاله جميله ع البحيره و البوفيه الافطار جميل جدا يستحق الزياره للعائلات و افضل جناح رويال و فيه غزال دايم يجي الصبح ????????????
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كثره القرود في البلكونه و الليل مزعج فيه المسبح من الاجانب الي عنده اطفال لا ينزل بالليل
Ali, был в сентябре 2017
9.6
превосходно
-
يوجد به اكثر من مبنى قديم ومبنى جديد يفرق حتى في التصميم ومساحه الغرف والاثاث بينما البرج الجديد فهو ممتاز بكل شي مساحه واثاث واطلاله ولاكن لايوجد به بلكونات خاصه بكل غرفه البعض منها يوجد بها ولاكن لا تطل على النهر بينما الاخرى تطل على النهر ولايوجد بها بلكونات ( اما الحيوانات القرود فهي في كل مكان في الفندق من الخارج وليست في الداخل
 
Ответ Thilanka Hotel
عزيزي السيد علي، شكرا لكم على البقاء معنا في فندق ثيلانكا كاندي وجعل لنا الخيار المفضل لديك. نحن سعداء حول الاستعراض المتميز الخاص بك، وأنه لشيء رائع أن نسمع أننا التقى توقعاتك. إذا كان هناك أي شيء يمكننا القيام به أفضل في المستقبل يرجى إعلامنا. سيكون من دواعي سروري أن أرحب بكم وعائلتكم قريبا مرة أخرى إلى واحدة من ممتلكاتنا ونتمنى لكم رحلة آمنة في الوطن. مرة أخرى شكرا لكم على البقاء معنا وكل التوفيق. مع أطيب التحيات، سوشيلا (مدير)
يوسف, был в сентябре 2017
7.5
отлично
+
الموقع التعاون
-
انتظار العاملين للبخشيش
 
Ответ Thilanka Hotel
عزيزي يوسف بالحارث، شكرا لك على البقاء معنا في فندق ثيلانكا كاندي وجعل لنا الخيار المفضل لديك. نأمل أن تستمتع إقامتك معنا وأن كنت أحب خدماتنا. ونحن نتطلع إلى الترحيب بك ولعائلتك قريبا مرة أخرى إلى واحدة من ممتلكاتنا وأتمنى لكم رحلة آمنة في الوطن. كل التوفيق و أطيب التحيات، سوشيلا (مدير)
Аноним, был в сентябре 2017
7.1
отлично
+
Schönes Zimmer und Pool
-
Personal war nur zum Teil freundlich. Vor allem reception! Bar ist sehr kalt in Atmosphäre. Könnte überall auf der Welt sein.
 
Ответ Thilanka Hotel
Lieber Gast, vielen Dank fuer Ihren Aufenthalt bei uns im Thilanka Hotel Kandy. Ihr Feedback ist uns wichtig und wurde bereits an unser Management Team weitergeleitet. Wir hoffen Sie hatten einen angenehmen Aufenthalt bei uns und konnten Ihren Urlaub geniessen. Wir wuerden uns sehr freuen Sie schon bald wieder herzlich bei uns im Haus begruessen zu duerfen. Eine gute Heimreise & bis bald, Ihr Thilanka Hotel Team
Bin, был в сентябре 2017
9.2
превосходно
+
是一家将西式和本地特色结合很好的酒店。房间装饰充满本国情调,环境装饰和大堂、以及餐厅都非常好。可以走着去佛牙寺。大堂经理非常好,因手指划破,帮助消毒换药很细心,在此深表感谢!并请BOOKING代为转达。 It's a very good hotel that combines western style with local features. The rooms are decorated with national ambience, the environment, the decorations and the lobby, and the restaurants are excellent. You can walk there btrts. The lobby manager is very good. Thanks to his finger cut, he has been very helpful in disinfection and dressing changes. Thank you very much!Please convey!
 
Ответ Thilanka Hotel
Dear Bin, Thank you for choosing Thilanka Hotel for your stay and making us your preferred choice in Kandy. We are honored with your kind words about our hotel especially the ambiance and the decorations. Our lobby manager would definitely be motivated by your words and we will convey it to him. We would like to welcome you soon to our property. All the best for your future. Warm Regards, Sushila (Manager)
Xiaojun, был в сентябре 2017
7.5
отлично
+
看到部分湖景,游泳池观景不错,有当地人在拍婚纱
-
在半山,步行到康提湖有一段距离
 
Ответ Thilanka Hotel
Dear Xiaojun, Thank you for choosing Thilanka Hotel for your stay and for making us your preferred choice in the region. We appreciate the time you took to write us a review. We hope the stay met your expectations. We are happy that you liked the Lake View from your room and the swimming pool. We would like to welcome you again to our property soon. Have a safe flight back home. Kind Regards, Sushila (Manager)
B8lawi, был в сентябре 2017
9.2
превосходно
+
الفطور جيد لابأس به. الموقع رائع مطل على البحيرة. مساحة الغرفة ممتازة. والشرفة رائعة
-
1- لايوجد غرف للسائق جميع الفنادق في كاندي تتوقر غرف للسائق. في الحالة هذي يستأجر في الخارج ويتاخر عليك في الموعد. 2- القرود خارج الفندق خطيرة في البلوكنه ومرة نسيت الباب الشرفة فاتح ودخلت الغرفة واخذ الجوال. القرود خطيرة خطيرة
 
Ответ Thilanka Hotel
عزيزي b8lawi، شكرا لك على اختيار ثيلانكا هوتل كاندي لإقامتك وجعل لنا الخيار المفضل لديك في المنطقة. نحن سعداء حول الاستعراض المتميز الخاص بك على booking.com، وأنه لشيء رائع أن نسمع أن كنت تحب الإفطار لدينا وإطلالة على بحيرة كاندي. نأمل أن أنت و عائلتك سوف يزورنا قريبا مرة أخرى ونتمنى لكم إقامة كبيرة في سري لانكا. كل التوفيق و أطيب التحيات، سوشيلا (مدير)
Hussain, был в сентябре 2017
7.9
отлично
+
مشهد عجيب من اعلى الفندق
-
شعب كله يبي بخشيش بدون اي خدمة
 
Ответ Thilanka Hotel
عزيزي السيد حسين، شكرا لك لاختيار ثيلانكا فندق كاندي لإقامتك وأخذ دقيقة لمشاركة ملاحظاتك معنا. نحن سعداء أن نسمع أن كنت أحب المناظر الطبيعية الخلابة تطل على مدينة كاندي والبحيرة. ملاحظاتك تشمل نقطة أننا يمكن أن تحسين الخدمة وسيكون من شأنها مساعدة كبيرة بالنسبة لنا إذا كنت قد تسمح لنا أن نعرف أي قسم تقصده. نأمل أن نرحب بكم ولعائلتكم في المستقبل القريب مرة أخرى إلى واحدة من فنادقنا وأتمنى لكم رحلة آمنة في الوطن. كل التوفيق و أطيب التحيات، سوشيلا (مدير)
Mahmood, был в сентябре 2017
4.2
оценка
+
العشاء جيد
-
تلاعب في موضوع المشروبات في بوفيه الفطور والعشاء حيث أنها غير مشمولة النت سيء لا يستحق هالمبلغ قلة خيارات الفطور تعامل العاملين سيء
عزوم, был в сентябре 2017
7.9
отлично
+
الفندق جيد ومدينه كاندي تستحق يومين فقط
Weijun, был в сентябре 2017
3.3
оценка
+
酒店设施中等,洗手盆水流很小。
-
酒店和booking上规定是下午14:00入住,但是我们14:40到了房间还没有收拾好,感到非常失望。 另外酒店没有司机房,没有司机房应该在预定时告知或者醒目的地方提示下。
Michael_thomas, был в сентябре 2017
8.8
превосходно
+
市区里位置还可以,设施齐,服务态度好。注意司机房和餐需要付钱
-
先从信用卡扣款,人太多,等了一小时清洁才入住,家具有点老,有些地下房间有点潮,中央空调不给力,没有停车位。
Manuel, был в сентябре 2017
7.9
отлично
+
Bon buffet, hotel maco i bona relació qulitat preu, ben situat
-
Massa gran com a instal .lació, habitacions antigues pero ok
Аноним, был в сентябре 2017
7.5
отлично
+
工作人员热情,早餐不错
-
房间设施有些陈旧
Vallecalle, был в сентябре 2017
8.8
превосходно
+
Hotel Très agréable , même si fréquenté par des groupes personnel sympathique à l'écoute Très belle vue et belle piscine très propre .terrasse pour diner Très belle et vaste chambre familiale , décoration soignée Balcon , thé à dispo , coffre fort , propreté irréprochable / Pour une halte ou plusieurs nuits Très beau buffet petit déjeuner et diner
-
A voir comment les travaux d'agrandissement s'intègrent sans boucher le vue ...
 
Ответ Thilanka Hotel
Dear Vallecalle, thank you for choosing Thilanka Hotel Kandy for your stay and for making us your preferred choice in the area. We are delighted to read that our team met your expectations and that you enjoyed our buffet breakfast. Thanks for taking a moment to share your positive experience with other guests. It would be our pleasure to welcome you soon again in one of our hotels and we wish you a safe journey back home. Once again thank you for choosing Thilanka Kandy & all the best, Sushila (Manager)
Abdullah, был в сентябре 2017
7.1
отлично
+
لم اتناول الافطار
-
لا يوجد
Faisal, был в августе 2017
9.6
превосходно
+
الافطار ممتاز جدا
-
مساحة الغرفة
 
Ответ Thilanka Hotel
Dear Faisal, thank you for staying with us at Hotel Thilanka and for making us your preferred choice in the region. We are very happy about your outstanding review of 9.6points on booking.com and that we have met your expectations. For your next stay with us we would recommend you to check our Royal Pavillion & Suites which are bigger in terms of size. We look forward to your next stay with us and wish you and your family a wonderful journey in Sri Lanka. Once again thank you for choosing Thilanka Hotel & all the best, Sushila (Manager)
Mohakk1403, был в августе 2017
9.6
превосходно
+
الفندق رائع من حيث المكان والخدمة والوجبات متنوعة والنت سريع والاطلالة رائعة
-
القرود كثيرة ومزعجة
 
Ответ Thilanka Hotel
Dear سامي, thank you for choosing Thilanka Hotel Kandy for your stay and for making us your preferred choice in the area. We are delighted about your kind words and your review on booking.com. Thanks for taking time to share your positive experience with other guests. If there is anything we could do better in future, please do let us know as your feedback is very important to us. It would be our pleasure to welcome you and your family soon again to one of our properties in Kandy or Dambulla. We wish you all the best & kind regards, Sushila (Manager)
Ibrahlm, был в августе 2017
5.0
оценка
+
الاطلاله نوعا ما جيدة
-
الاسره الصغيره ( طاقم العمل فضولي) الفطور غير متنوع اعتبر السكن غير مريح في هذا الفندق لا يستحق الاربع نجوم /
 
Ответ Thilanka Hotel
Dear Mr Ibrahim Alothaim, thank you for choosing Thilanka Hotel Kandy for your stay and for making us your preferred choice in the area. It is great to hear that you liked the view of your room which is overlooking the Kandy lake. We are sorry to hear that we have not met your expectations during your stay with us and we would like to take this opportunity to apologize if your expectations were different. At our buffet breakfast we offer from Sri Lankan cuisine to Western food, including egg/pan cake/hopper station which most of our guests love. If our guests have any special requirement in terms of the food, we are more than happy to attend and order on separate basis from our chef. If you could explain what exactly we could do better in future we would appreciate as it will help us to improve and meet expectations of all our guests. It would be our pleasure to welcome you & your family soon again to one of our properties and make it better the next time. Once again thank you for staying with us in Kandy & have a safe journey back home. All the best & kind regards, Sushila (Manager)
Zhou, был в августе 2017
6.7
оценка
+
可以俯瞰康提湖,阳台上有猴子,环境整洁。
-
信价比低,原先因为佛牙节的原因,价格要300多美元两夜已经觉得很高了,竟然还有29%的税,税后500多美元,还不含早餐,甚至是不包司机的住宿。这种价位跟住宿环境比起来真的是十分不值得。
Jean, был в августе 2017
9.2
превосходно
+
Excellent buffet de petit déjeuner mais assez onéreux Personnel serviable Belle vue depuis le bar de la piscine et le balcon des chambres Chambre très spacieuse avec sofa Emplacement calme, 10 min à pied du centre ville en longeant le lac
-
Chambre et salle de bain un peu vieillissante, pourraient être rafraichies
 
Ответ Thilanka Hotel
Dear Jean, So happy to hear your wonderfully positive feedback. Your points for improvement are valued. We do hope you will visit us again soon. Take good care and have a safe journey back home
Abeer, был в августе 2017
8.3
превосходно
+
الاطلاله .. منطقة المسبح والمطاعم مكشوفه واطلالتها راٸعه على البحيرة .. الفندق جميل ونظيف
-
اساءني اني حجزي ٣ايام في غرفه مساحتها ٤٥ م ومطله .. وبعد وصولي والانتهاء من اجراءات الدخول .. تفاجات بالموظف عند ايصالي للغرفه يخبرني ان الغرفه صغيرة ومساحتها ٢٠م تقريبا .. وهي غير مطله .. ووجدتها جددددا سيٸه وقديمة .. وانهم سوف ينقلوني للغرفه التي طلبتها اليوم الثاني .. ومع تعب السفر لم اناقشهم .. مع العلم انهم لم يتنازلوا عن حقهم .. فقد طلبوا مني زياده مقابل افطار الطفل حيث ان الغرفه كانت لشخصين ولم يحسبوا الطفل .. واليوم الثاني من الساعه ٦ الصباح وانا في الاستقبال انتظر ينقلوني من الغرفه .. ولكن في كل مره ياجلوني الى بعد صلاة الظهر .. ولم يعوضوني بشيء ..
Joachim, был в августе 2017
10.0
превосходно
+
Sehr freundliches Personal, entsprechend netter Check in. Unsere Zimmer waren groß und hatten neue, moderne Bäder sowie einen Balkon. Bemerkenswert ist das riesige Frühstücksbuffet sowie das riesige Abendbuffet. Sehr große Auswahl und gute Qualität. Das Hotel ist kinderfreundlich und eignet sich ideal für Familien. Die Lage ist zentral. Wirklich empfehlenswert.
 
Ответ Thilanka Hotel
Dear Joachim, We appreciate your positive feedback which will motivate our team. Thank you so much for your stay and time. We hope to welcome you again soon. Take good care. -Team Thilanka Kandy
Mar, был в августе 2017
5.0
оценка
+
مساحه الغرفه ونظافتها
-
الاطلاله كانت على هنقر (شينكو) وترى البحيره من بعيد
 
Ответ Thilanka Hotel
Dear Mar, Your feedback is highly valued. and Thank you for your time. Do visit us again soon. Have a safe journey back home.
Stéphane, был в августе 2017
9.6
превосходно
-
Pas de départ tardif comme stipulé dans l'avantage genius
 
Ответ Thilanka Hotel
Dear Stephane, This facility is subject to availability upon checkout. However we are very sorry about the inconvenience. We do hope you will visit us again soon. Thank you and have a safe journey back home.
عبدالله, был в августе 2017
5.8
оценка
+
الاطلالة الجميلة
-
السعر ليس مقابل للبناء والخدمات ايضا الغرف غير مطلة على المسبح بل على شيينكو
 
Ответ Thilanka Hotel
شكرا جزيلا على ملاحظاتك. من المهم بالنسبة لنا أن نعرف، كيف يشعر ضيوفنا حول فندقنا والخدمات. نأمل أن زيارتنا مرة أخرى قريبا. لديك رحلة آمنة في الوطن.
Wei, был в августе 2017
9.6
превосходно
+
酒店的房间很大很赞,阳台上可以直接看到康提湖的景色。早餐丰盛,住客过半都是欧美客人。
-
酒店结构有点奇怪,我们需要乘坐两次电梯,过一个连廊才能到达房间。
Anne, был в августе 2017
7.9
отлично
+
La chambre était spacieuse et vraiment splendide, moderne et très agréable au dernier etage????
-
Le buffet du soir. Trop bruyant. On est allés manger ailleurs 2 jours sur les 3.
 
Ответ Thilanka Hotel
Dear Anne, thank you for staying with us at Thilanka Hotel Kandy and for making us your preferred choice. We are glad to hear that you were happy with our rooms and that you enjoyed the Kandy Lake view. We are sad to hear that it was too noisy during the dinner. We would like to take this opportunity to apologize and let you know that during the time booked we were fully booked so sometimes it does get loud especially with the traditional music we provide to our guests. We are more than happy to serve you in room if requested. We still hope that you had a pleasant stay with us and that we will welcome you soon again to one of our properties. Have a safe journey back home & all the best. Kind regards, Sushila (Manager)
Zl007, был в июле 2017
10.0
превосходно
+
房间好大,装修的有特色。
Fangfang, был в июле 2017
7.9
отлично
+
卫生,设施,服务都不错,性价比不错。
-
床单有潮气
Rehab, был в июле 2017
10.0
превосходно
+
طاقم العمل ودود وخدوم جدا والفندق رائع وجميل اهم شي تختاروا غرفة يإطلاله ع بحيرة كاندي????????????
 
Ответ Thilanka Hotel
Dear Rehab, thank you very much for your kind words and your stay with us at Thilanka Hotel Kandy. We are glad to hear that you enjoyed your stay with us and that you found our team members helpful. It would be our pleasure to welcome you and your family again to our property and if there is anything we could do better in future, please do let us know anytime. Have a great stay in Sri Lanka & see you soon again at one of our Thilanka Hotels. Best regards, Sushila (Manager)
سليمان, был в июле 2017
9.6
превосходно
+
رائع بكل ما تعنيه الكلمة الموقع والراحة والامان والنظافة
 
Ответ Thilanka Hotel
Dear guest, thank you for staying with us at Thilanka Hotel Kandy & for making us your preferred choice in Kandy. We are delighted about your review of 9.6 points on booking.com and that you liked our location & comfort at Thilanka Hotel Kandy. It would be our pleasure to welcome you soon again to one of our properties and we wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Nasser, был в июле 2017
5.8
оценка
+
الغرفة كانت واسعة الافطار كان مقبول .النظافة ممتازة. تسجيل الخروج سريع.
-
كانت الاقامة ليلة واحدة مع وجبتان . السعر كان مبالغ فيه وكذالك الضرائب . حديقة الفندق بسيطة جدا مساحة مستغلة لحوض السباحة و جلسة بسيطة كما في هيه في الصور المرفقة . الفندق قديم نوعا ما .عدم وجود اطلالة جميلة حيث انهم استغلها لعربة المشروبات الكحولية . الافطار كان مقبول للعرب جيد لاصحاب البلد .لا يوجد مرافق جيدة .استخدام فوط رخيصة جدا جدا داخل الغرف عدم وجود فرشات اسنان داخل دورة المياه .خيارات وجبت العشاء للعرب كان قليلة وعدم توفر العصائر او المشروبات الغازية مع الوجبة وقيمة المشروبات الغازية 4دولار .
 
Ответ Thilanka Hotel
Dear Nasser Aljabri, thank you for staying with us and taking time to leave a valuable feedback. We are glad you enjoyed our spacious rooms and that you liked our buffet breakfast. We are sorry that you were under the impression that half board includes drinks as well which is not the case. We have cross checked with booking.com and actually it is correctly mentioned online. Should you visit Sri Lanka again, it would be our pleasure to have you staying with us again. Have a safe trip back home & all the best, Sushila (Manager)
Alice, был в июле 2017
5.8
оценка
+
La décoration de la chambre et la vue sur Kandy. Le petit déjeuner et le dîner sont variés. Le chauffeur dispose d'un logement.
-
La climatisation bruyante et nauséabonde, l'évier qui fuit sur les pieds, l'eau de la douche qui s'écoule aussi dans la salle de bain. L'établissement est vieillissant. Le dîner se déroule dans un cadre bruyant, en plus des sollicitations du groupe de musiciens qui vend son CD.
 
Ответ Thilanka Hotel
Dear Alice, thank you for staying with us at Thilanka Hotel Kandy and for making us your preferred choice in the region. We are glad to hear that you liked the décor of the rooms and that you enjoyed our food variety. We are sad to hear that your room had a noisy AC which we will recheck with our technicians. Also we are sorry if you felt the musicians during dinner disturbing as we actually mostly get good feedback about it. We hope to welcome you soon again to one of our hotels in Sri Lanka & wish you a safe journey back home. Thank you for choosing Thilanka Hotel Kandy! Best regards, Sushila (Manager)
Аноним, был в июле 2017
8.8
превосходно
+
لمن يحبون اطلالة مرتفعه على المدينة تصميم الفندق و الاطلاله على المدينة، الفطور جيد، العشاء جيد و متنوع، الطاقم متعاون و بشوش
-
الواي فاي ضعيف و لا يعمل بعض الاوقات
 
Ответ Thilanka Hotel
Dear guest, thank you for staying at the Thilanka Hotel Kandy and for making us your preferred choice in the region. We are happy to hear that you enjoyed your stay with us and that you liked the design of the hotel & it's views. Your feedback in regards to WI-FI has been forwarded to our Management team for review. We hope that you will visit us soon again in Kandy or Dambulla & we wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Muslih, был в июле 2017
7.1
отлично
+
الهدوء سرعة اجراءات الدخول الاطلالة
-
الفطور توفر لحم خنزير كثرة الباعوض والفئران والسناجب
 
Ответ Thilanka Hotel
Dear muslih, thank you for staying with us at Thilanka Hotel Kandy and for making us your preferred choice in the region. We are glad to hear that you enjoyed your stay with us and look forward to welcome you soon again. Have a safe journey back home & all the best. With kind regards, Sushila (Manager)
Marcel, был в июле 2017
7.5
отлично
+
Freundlicher Empfang im Hotel und ingesamt gutes und sauberes Hotel mit geräumigem Zimmer. Toller Blick auf den Kandy Lake. Kurzer Fußweg zum Zahntempel und in die Stadt, allerdings liegt das Hotel auf einem Hügel. Wir waren nur eine Nacht hier, insgesamt gutes Preis-Leistungs-Verhältnis. Frühstück war in Ordnung, allerdings nicht im Buchungspreis enthalten.
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Hotel und Zimmer sind zum Teil sehr in die Jahre gekommen, sodass an der ein oder anderen Stelle eine Renovierung deutlich vonnöten wäre.
 
Ответ Thilanka Hotel
Lieber Marcel, vielen Dank fuer Ihren Aufenthalt bei uns im Thilanka Hotel Kandy und fuer Ihre netten Worte. Wir freuen uns sehr dass es Ihnen bei uns gut gefallen hat und dass Sie Kandy geniessen konnten. Ihr Feedback wird an unser Management Team weitergeleitet. Wir wuerden uns sehr freuen Sie schon bald wieder bei uns im Thilanka Kandy oder Thilanka Dambulla wieder herzlich begruessen zu duerfen. Wir wuenschen Ihnen eine gute Heimfahrt & alles Gute! Ihr Thilanka Hotel Team
Iria, был в июне 2017
9.2
превосходно
+
La piscina era espectacular,genial poder darte un baño al volver de hacer turismo.Lo mejor las vistas al lago! Aunque no está en pleno centro de kandy es muy fácil llegar al centro con un tuk tuk y se puede ir caminando al templo.El desayuno buffet muy bueno.El personal muy amable y atento nos ayudó en todo
 
Ответ Thilanka Hotel
Dear Iria, thank you very much for your stay with us at Thilanka Hotel Kandy and for your outstanding rating on booking.com. We are delighted to read that you enjoyed your stay with us and hope to welcome you in near future again. If there is anything we could do better in future, please do let us know anytime. Have a safe journey back home & all the best. Kind regards, Sushila (Manager)
Ahmed, был в мае 2017
10.0
превосходно
+
ما يميز هذا الفندق هو احترام الموظفين وأيضا الفطور و الإطلالة على النهر والمدينة
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العيب في هذا الفندق صعوبة الوصول إلى الغرف لازم تمر على لفتين وممرات
 
Ответ Thilanka Hotel
Dear Ahmed Almansroori, thank you for staying with us at Thilanka Hotel Kandy and for making us your preferred choice in the region. We are delighted to read your kind words and your outstanding review of 10 points on booking.com. We are glad that you enjoyed your holidays and that your expectations were met. It would be our pleasure to welcome you and your family soon again to our hotel and we wish you a safe journey back home. All the best & kind regards, Sushila (Manager)
Muhammed, был в апреле 2017
9.6
превосходно
+
أتمنى وجود تنوع كبير في وجبة الافطار
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رائحة الحمام
Bernd, был в феврале 2017
9.2
превосходно
+
Besonders die Lage - Laufdistanz zu Sehenswürdigkeiten in Kandy und schöner Blick auf Stadt und Lake von Balkon und Poolarea.
 
Ответ Thilanka Hotel
Lieber Bernd, vielen Dank fuer Ihren Aufenthalt bei uns im Hotel Thilanka und fuer Ihre netten Worte. Es freut uns sehr zu hoeren, dass wir Ihre Erwartungen erfuellen konnten und Sie einen schoenen Urlaub bei uns hatten. Wir hoffen Sie schon bald wieder bei uns im Haus herzlich begruessen zu duerfen und wuenschen eine gute Heimfahrt. Alles Gute & bis bald, Ihr Thilanka Hotel Team
Rahma, был в феврале 2017
10.0
превосходно
+
فندق راىع وجميل والخدمات ممتازة الافطار جميل
Shi, был в феврале 2017
6.2
оценка
+
设施算是完整,房间比较整洁
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房间内没wifi,手机网也不稳,地理位置极差,周围没有干净的吃饭的地方,只能酒店内吃
Mireille, был в феврале 2017
7.5
отлично
+
Hotel confortable, proche du centre ville, bon petit déjeuner, buffet du soir correct bien qu'un peu cher. balcon. personnel souriant.
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La chambre était petite, un peu sombre, les produits de toilette très limités, (une dose de shower gel pour 2) pas de pantoufles. si c'était ça la chambre de luxe que nous avions réservé, alors la chambre standard?
Jing, был в феврале 2017
8.3
превосходно
+
酒店环境美,有泳池,自助早晚餐丰盛
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因为带了一个小孩,所以特别订了它的双床房。但双床房其实比不上大床房,不仅价格比大床房贵,而且房间面积小。大床房有一个大沙发,反而能住2大1小。
Chuanna, был в феврале 2017
10.0
превосходно
+
景色超赞???? 自助很好
Yan, был в январе 2017
9.6
превосходно
+
很美的酒店,设施齐全,坏境好
Marie-france, был в январе 2017
9.2
превосходно
+
Hôtel bien placé mais au calme du bruit de Kandy. Très bon établissement avec de succulents buffets.
Maro, был в январе 2017
6.2
оценка
+
部屋からの眺めがなかなか良かったです。 ベッドが大きく快適に眠れました。 スタッフはとても親切。
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トイレが途中で流れなくなりました。
Takahiro, был в январе 2017
9.6
превосходно
+
全体的にとても気持ち良いホテルでした。朝食はスリランカ風とヨーロッパ風のビュッフェでとても美味しく種類も豊富でした。部屋はとても綺麗でなおかつすごくおしゃれな感じでした。部屋からは水が見えてバルコニーで本を読むのもよかったです。 This hotel is fantastic! The room is spacious and stylish! The staffs gave us good service as if they seemed to remember all guests' faces. The scenery is also beautiful. And you also should eat breakfast buffet!! I believe this hotel is beyond your expectation.
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Nothing at all!
Zijia, был в январе 2017
4.6
оценка
+
没有
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到处都不满意,房门打不开,一开始还安排到角落里的房间,服务基本算是没有
Jle_92, был в январе 2017
10.0
превосходно
+
Bien situé. Chambres grandes. Buffet excellent.
Аноним, был в декабре 2016
10.0
превосходно
+
这家住宿超级棒,无论环境位置还是设施都非常好,强烈推荐此家酒店。遗憾的是由于去酒店太晚没有看到游泳池。阳台非常好,还有温馨提示。防猴子进入。
Qi, был в ноябре 2016
8.8
превосходно
+
酒店景色不错,可以直接看到康堤湖,阳台上有时候会看见猴子,小朋友很喜欢,设施和服务都不错。
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酒店在一座山的半山腰,如果没有租车的话出入康堤市区有点距离