Khmer Mansion Residence

Великолепный отель уровня 5 звёзд,практически все было на самом высшем уровне.Бесплатный трансфер в аэропорт и из аэропорта,а также в центр, персонал очень приветлив и всегда готов помочь,порой даже просить не нужно,сами предлагают помощь.Наш номер убирали 1 раз в день,не 2 как тут писали,нас вполне 1 раз устраивал.Бассейн большой,шезлонгов хватало,везде идеальная чистота,тишина и релакс.Минут 15 пешком и вы на шумной паб стрит. Ряд минусов ниже./Magnificent 5 star hotel,almost everything was at the highest level.Free transfer to the airport and from the airport,as well as to the center, the staff is very friendly and always ready to help,sometimes you do not even need to ask,they offer help.Our room was cleaned 1 time a day,not 2 as it was written,we are quite 1 time satisfied.The pool is large,enough sun loungers,everywhere perfect cleanliness,peace and relaxation.About 15 minutes walk and you are on a noisy pub street. A number of disadvantages below.

В отеле космические цены на спа.Не знаю как раньше,но во время нашего пребывания цены в ресторане были дороже чем на паб стрит.Если бы были одинаковыми,мы и обедали и ужинали бы только в ресторане при отеле. При выезде из отеля ряду постояльцев дам дарили шелковые шарфики,но не всем выезжающим дамам,не знаю от чего оно зависело,но это и не важно,так как выглядело это откровенно некрасиво по отношению к тем,кто остался без подарка, но видел его у других./The hotel has space Spa prices.I do not know how before,but during our stay the prices in the restaurant were more expensive than on pub street.If we were the same,we would have lunch and dinner only in the hotel restaurant. When leaving the hotel, a number of guests ladies gave silk scarves,but not all the ladies leaving,I do not know what it depended on,but it does not matter,because it looked frankly ugly in relation to those who were left without a gift, but saw it in others.

Ответ Khmer Mansion Residence
Dear Olga, Warmest Greeting from Khmer Mansion Residence! We are really delighted to read for wondrous feedback. First and foremost, it was an honor and valuable to accommodate you in our property in Siem Reap, Kingdom Of Wonder. We always strives the best to make our clients exceed their expectation with unforgettable experience with our home. Meanwhile, as we had found your remarkable about slightly problem by some case was happened. Immediately, after receiving your feedback raised up with that issue, we had inform to our management of departments concern took action and figured out to rest assure that thing will be recovered shortly and improved to ensure it must be not happen again. We really apologized and deeply upsetting news, as I never had this problem before caused by the careless of my young team, the Rest assured will be corrective actions to our employees have been initiated to avoid recurrence in the future. so we always concern to serve every guest the highest quality service and to provide a fully satisfying experience to all. Trust you are well and we hope to have the chance to host you in the future our team will treat you as VVIP. We are looking forward to see you again in near future. Best Regards, The Management