Meliá Caribe Beach Resort-All Inclusive

большая территория, гуляют павлины:) мы видели колибри:) есть детский аквапарк, правда там нет алкогольного бара:(

мало активностей для детей… номера убирают с 12 до 16! очень не удобно!!

Ответ Meliá Caribe Beach Resort-All Inclusive
Valued Polina, We are honored by the great privilege of being selected for your family vacation. We are thrilled to confirm that our tropical paradise, surrounded by beautiful gardens and magnificent architecture, combined with fauna such as peacocks, hummingbirds, among others, has been to your pleasure. We are also pleased to note that you have enjoyed endless fun for the little ones at Splash Island Water Park pools, waterfalls, and slides. On the other hand, we regretfully attend that your time at our Splash Island water park was not satisfactory due to the bar. In this regard, we would like to inform you that our property has several bars such as Sapphire Bar, Shaker Bar, Elyrx, Pool Bar. Also, adult guests (+18yrs) can enjoy more culinary options at the sister property, Meliá Punta Cana Beach Resort next door. We also appreciate your feedback about our activities program. We kindly inform you that we have an extensive program, where we offer our guests different activities during the day such as Zumba, yoga, workshops, tastings, among others. Concerning the children, we have various activities for them as well, offered during the day in our facilities as well as in our KidsDom. We will take into account your valuable observation. Finally, we cannot fail to mention that room cleaning hours are between 9:00 AM and 17:00 PM. Guests can contact our helpdesk to arrange a specific cleaning time, as well as make the request through our application. We thank you for your visit. We would be honored to welcome you on a future occasion. Warmest Regards, Guest Service Center Management.

Персонал отзывчивый. Забыл в такси рюкзак во время поездки в аэропорт, так ребята в течении 10мин нашли таксиста и тот привез рюкзак в целым и невредимым. Питание разнообразное, мясо всегда на выбор, рыба на обед и ужин. Ресторан что на берегу и на ресепшине, полноценные в плане завтраков или обедов.

Ответ Meliá Caribe Beach Resort-All Inclusive
Appreciable Ruslan, We greatly appreciate the time you spent sharing your impressions. We were honored to be your vacation home during your stay in our lovely region. We are pleased to confirm that you had an excellent stay and enjoyed the friendliness and attention of our accommodating staff. MHI is distinguished by its authentic Spanish style of hospitality combined with a deep-rooted passion for service, which means that we offer our guests a unique wellness experience. Achieving our goals makes us feel fulfilled. Our company considers that every aspect that constitutes part of the service offered by a hotel adds value to the overall experience we provide to our valued guests. In this sense, to confirm that our extensive gastronomic selection, from traditional Dominican cuisine to the most exotic, has been to your satisfaction, makes us feel fulfilled. Delighted that your recent experience at our property left you with the best impression, we look forward to welcoming you back again at our hotel. Warmest Regards, Guest Service Center Management.

Территория отеля прекрасна, но вероятно ещё не отошли от периода ковида . Пруды без рыбок и нет фламинго, которые были раньше

Персонал медлительный, но это их суть !

Ответ Meliá Caribe Beach Resort-All Inclusive
Dear Arslankhan, We owe you our gratitude for making Meliá Caribe Beach Resort your destination. We are pleased to note that our grounds were to your liking. Regarding our customer service, our employees are our most valuable resource when satisfying our guests. We regret that we have not exceeded your expectations. You can be sure that we will evaluate our procedures and apply the necessary corrections. We sincerely hope to have the pleasure of welcoming you again on a future occasion. Kind regards, Guest Service Center Management.