Oceane L'union Villa

Дружелюбные хозяева, встретили и проводили, ежедневная уборка

стройка напротив и рядом, но почти не мешали

Ответ Oceane L'union Villa
Greetings from Oceane L'Union Villa Kseniya, A Heartfelt thanks for sharing your amazing experiences and review following your stay at Oceane L'Union Villa. It was really an honour to have you as our guest and thank you for your feedback in regards to our host ,cleanliness and our Villa. We thank you and we cannot wait to welcome you back again on our small island La Digue. Stay Safe! Our Best Regards, Oceane L'Union Villa Team

Мы с мужем влюбились с эту виллу! Она очень большая и удобная для пары. Тут было так приятно и кайфово, что мы с очень большой грустью уезжали. Хочу отметить: + чистоту + есть все необходимое для комфортной жизни. + кухонных принадлежностей много и на самые разнообразные блюда. + очень красивый интерьер и придомовая территория. + отличное месторасположение, если вы любите гулять на пляжи восточной-западной части острова. +отзывчивость персонала. Я в восторге и очень-очень рекомендую останавливаться тут.

Наше с мужем мнение, что сюда нужно ехать на 5-7 дней, набивать холодильник и кайфовать. Мы, увы, были тут только один день((

Ответ Oceane L'union Villa
Greeting From Oceane L'Union Villa, Thank you for your wonderful feedback on your recent stay at Oceane L'union Villa. We are so happy to read that you had such an enjoyable stay with us and appreciated our attention to detail, our services, this is at the forefront of everything we do. We aim to make our guest feel at home. We will be sure to pass on your compliments to our entire team who will be pleased to know that they made every detail of your stay memorable. Thank you! We Look forward to welcoming you back in the near future. Warm Regards, Oceane L'Union Villa team

Понравилось само бунгало и его оснащение. Есть все для готовки еды. На этом все)))

Редко пишу так, много!!!)) Я крайне не рекомендую это место: 1. Не корректно указан адрес при поиске в google maps. (Указан отель рядом с портом, на самом деле от порта 30 минут пешком, 10 минут на такси=14 евро) 2. Рядом стройка со всех сторон! Фото приложила. Ходят рабочие/ строители, очень не комфортно. 3. Это местно не уединённое как пишут в отзывах! Рядом живут обычные местные жители ( утром рано косят траву, поют петухи) прям под окном)) жители утром ходят, смеются и разговаривают и вы это очень хорошо слышите))). 4. Фото старые и сделаны с очень удачных ракурсов, демонстрирующих не существующую большую территорию. ( бассейн очень маленький, душ не работает и тд)

Ответ Oceane L'union Villa
Dear Marina, We would first and foremost like to thank you for mentioning that our Bungalow is well equipped with everything one might need. We would like to point out that you were very rude to us before even reaching the Villa. If you look up the location on booking.com, you would have seen the correct location. Had you done your research properly, you would have noticed that. However, we were not aware that our location on Google maps was wrong but we have since tried to fix the problem. Also, we would like to remind you that we payed for the Taxi and not you. Please understand that La Digue is a small traditional island and one of its charm is how authentic is has remained throughout the year, meaning that the local people can be found residing everywhere, as it not only is a touristic attraction but also a place of residence for the people. You can understand how very little control we have over where people decide they want to live or not. I can however assure you that the location of the Villa is one of the most secluded one on the island as noticed by previous guests and if they have found it secluded enough, then it must mean that your definition of privacy is different than everyone else's and unfortunately there is very little we can do about that. Also please understand that the constructions getting done on the road will benefit both the locals and the guests, but as mention before, La Digue is traditional and construction work might take longer than what most people are used to, which is why are currently offering a discount in order to compensate the inconvenience caused. However it should be mentioned that not constructions are being done on the Villa itself. Regarding the pictures, the ones found on the site are not longer than 6 months old and that the villa look exactly like they do on the pictures. A spacious space with beach-beds for you to relax on in the garden, as well as space for you to barbecue. We would also like to point out that it exclusively states on the Website that the private pool is a SMALL dip in pool made for you the relax in, as the beach is no further than 5 minutes away. However the pool are deep enough for to have a good swim in. As for the shower, note that if you had any concern with it, you could have easily informed us and we have have gladly assist you. We have nonetheless check both showers, indoors and outdoors, and they both work fine. We hope to have chance of welcoming you back once all the improvements are in order to show you the true beauty of our villas . Thank you Oceane LUnion Villa Team

Позволили заселиться на пару часов раньше.

В том доме, который нам достался были следующие недочеты: 1. Неисправная канализация, а именно почти не уходит вода в ванной, раковине и !унитазе! 2. Место расположения на картах не соответствует действительности. Пользовались приложением maps.me. Ранее, в отзывах от других гостей эта проблема была уже озвучена, но так и не решена до сих пор. 3. Грязный бассейн. Так и не искупались ни разу. 4. Низкое качество уборки. Посуду пришлось перемывать. 5. Отсутствуют моющие средства, элементарно губки для мытья посуды, тряпки и т.д. 6. Старая мебель. Плохой WiFi. 7. Забирайте сдачу с оплаты сразу. Мы были неприятно удивлены тем, что хозяйка так и не явилась на check out и не вернула сдачу. Задерживаться мы не могли, так как нужно было спешить на паром. 8. Шумные соседи. Высокая слышимость. In the house that we got were the following flaws: 1. Faulty Sewerage, namely almost no water leaves the bathroom, sink and !the toilet! 2. The location on the maps is not true. Used the maps app.me. Earlier, in reviews from other guests but this problem was already announced, but never resolved until now. 3. Dirty pool. Never had a swim. 4. Poor quality cleaning. The dishes had to be washed. 5. There are no detergents, elementary sponges for washing dishes, rags, etc. 6. Old furniture. Bad WiFi. 7. Take the change from the payment immediately. We were unpleasantly surprised that the hostess did not come to check out and did not return the change. We could not linger, as we had to hurry to the ferry. 8. Noisy neighbors. High audibility.

Ответ Oceane L'union Villa
Dear Guests, Thank you for your comment, as this will help us improve our services. All your concerns have been well noted. We are currently doing some renovations and would also like to inform that the management has been changed as well as the quality of service given. We hope to welcome you back soon for a new experience. Once again, our sincerest apologies. Oceane L'Union villa team

Поруч йде будівництво. Номер великий і зручний, персонал привітний. Під час нашого перебування басейн був брудний